About Call Center Studio
Call Center Studio pricing
Call Center Studio does not have a free version but does offer a free trial.
Alternatives to Call Center Studio
Call Center Studio Reviews
Feature rating
- Industry: Consumer Services
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Call Center Studio makes our deployment easier.
Overall experience with CCS has been remarkable. I love working with the entire team and will make sure to use them for all our projects in which we can.
Pros
Call Center Studio is easy to use and learn. We have been able to deploy 2 projects in the last year with complete help from the CCS team. They are very responsive and helpful.
Cons
The only complaint I had about the product was every disposition for outbound dialing required a scheduling. However, the CCS team fixed this after we requested a change.
Reasons for Switching to Call Center Studio
Chose the platform in order to deploy easily an utilize for small internal campaigns and projects to support the organization. For a fraction of the cost and ease of implementation we were able to do so.- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Call Center Studio Experience ( 4 years )
overall very easy. I can get any report I want. Instant view, control from phone. It is very easy to access from anywhere. Sound recordings are complete. thank you so much.
Pros
very easy to use and economically inexpensive. I can get support very fast.
Cons
This software is under the minuscule. I've been fine for 4 years.
Alternatives Considered
Avaya UCaaSReasons for Choosing Call Center Studio
Because it's easy and cheap.Switched From
Avaya UCaaSReasons for Switching to Call Center Studio
User support is very good. cheap and fast. The technical support team is very successful. very fast support. I don't have any problems. thanks.- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Rocky and Unpredictable
I can easily contact any client I want with an internet connection and a head set.
Pros
I like the ease of use - it is quite easy to call and to follow up on previous calls done. Also like how every missed call is received via a voice mail message to my inbox.
Cons
So many connection problems. I call clients in Saudi Arabia and Egypt from Istanbul and I never know what to expect. Many days I would be lucky if I get to have a minute phone call with a client before he loses me or I lose him or I get stuck in a loop of the conversation and can no longer reach him. The connection problems really hinder my job and waste my time.
- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Aylin Kılıç -Planing Manager
overall comfortable to use, not complicated
Pros
User Friendly, simple,
wide report opportunity, containing new technologies, accelerating
Cons
There may be information boxes in the menus
Alternatives Considered
3CXReasons for Choosing Call Center Studio
alotech is more useful, more modern, meets almost all my needsSwitched From
3CXReasons for Switching to Call Center Studio
alotech is more useful, more modern, meets almost all my needs- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
IT manager
integrated quickly, users adapted very quickly thanks to the program training and it is very simple to use
Pros
best userscreen and very simple to use, users quickly adapted...
Cons
to be simple :) , The usage could have been a little more detailed and comprehensive.