About eTHOMAS

Founded in 1986, Genius Solutions, Inc. offers eTotal Health Office Management Automation System (THOMAS). eTHOMAS is a HIPAA compliant, Web-based practice management and medical billing solution, suitable for practices of all kinds and sizes. It can be specially customized for podiatry, general medicine and chiropractic. eTHOMAS manages workflow and cash flow with the help of modules such as billing, accounting and reporting. Additional features of include appointment scheduling, patient correspondence and financial and statistical analysis. The soluiton allows clients to attach multimedia files, such as images and videos, to patient records. Clients can also use applications such as e-prescribing, e-Statements and automated appointment reminder calling. The company gives the option of integrating eTHOMAS with its ONC-ATCB certified electronic health record (EHR) solution called ehrTHOMAS, ADAMS (automated dialing appointment reminder system) and e-Statements.
eTHOMAS Software - Appointment scheduling
eTHOMAS Software - Booking calendar
eTHOMAS Software - Policy Information
eTHOMAS Software - Custom reports
eTHOMAS Software - Patient Information
eTHOMAS Software - Insurance Payment Processing
eTHOMAS Software - Appointment scheduling - thumbnail
eTHOMAS Software - Booking calendar - thumbnail
eTHOMAS Software - Policy Information - thumbnail
eTHOMAS Software - Custom reports - thumbnail
eTHOMAS Software - Patient Information - thumbnail
eTHOMAS Software - Insurance Payment Processing - thumbnail

eTHOMAS pricing

eTHOMAS does not have a free version but does offer a free trial. eTHOMAS paid version starts at US$3,000.00/one-time.

Starting Price:
US$3,000.00/one-time
Free Version:
No
Free trial:
Yes

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eTHOMAS Reviews

Feature rating

Value for Money
3.5
Functionality
3
Ease of Use
3.5
Customer Support
3.5
5 reviews of 8 View all reviews
Caitlyn S.
  • Industry: Financial Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/1/2018

Love!!!

It is by far my favorite, and easiest one to use and teach others to use.

Pros

I absolutely love this software compared to so many others that are available. This software can be interfaced with many different EHR's which makes our job a lot easier with entering charges.

Triniti S.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 11/10/2017

eThomas has some of the best Support Staff I have had the pleasure of working with!

User friendly interface, Streamlined billing processes, and Excellent customer support are only a few of the benefits of this program.

Pros

This is an extremely user friendly format for billing. With the Autopost function one no longer needs to individually post insurance payments to each patient; payments can be mass posted from any insurance with ERA availability. One can also use the validations function to directly transfer patient balances from auto post without having to go patient to patient after auto post functions are completed. eThomas staff are constantly updating the features, and even take feedback from users on what new functions to add or modify with each update. It is an all inclusive appointment, demographic, and billing program that can make medical billing an easy task for users and providers alike.

Cons

There are only minor details that are not yet perfected with this program. There is a slight lag in the system when there is an excess of users or data in any one system. At times one can end up working faster than the system and get stuck having to force close the program, or it will just get stuck in a frozen state. Alternately sometimes one can be working and the system can force close itself. This is not to say that this is not also a cause of what type of system one is running their program on. Appointments/ schedules are also only available for one user at a time. If someone else is accessing front desk functions, it is unavailable to another user until the first user is logged out of front desk user.

Chelsea L.
  • Industry: Insurance
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 29/8/2018

is "Hate" too strong? Passionate dislike, worst program ever, wouldn't wish it on my enemies

I've found the help desk to be rude and incompetent.

Pros

My favorite part about this system is telling everyone how much I dislike it.

Cons

Everything. The primary function for me is billing - which is a disaster.
1) each procedure code is manually entered at every visit. No copy from previous days, no preset buttons for quick posting;2) posting payments is a mess, if a patient has 2 BCBS as primary and secondary, you have to search the policies for what patient ID matches the ERA because it's not available from the posting window. 3) the ledger is illegible and regularly gives 'credits' to the insurance company for an over-payment when that is absolutely not what happened 4) to correct any postings you have to delete everything and start over because you cannot simply correct anything. 5) in order to correct anything you have to 'un-allocate' payments to free them up for correction, 6) forget easily printing a patient receipt if you don't do it from the one and only window when the transaction happens. Again, you have to delete the data, enter it all in again and print from your only opportunity. 7) ABSOLUTELY NO WAY TO AUDIT. Other software systems allow me to look up an ERA or EFT by different methods: date of payment; payment number, payment amount. You cannot look up a payment at all. So, if I get a payment with multiple patients on the ERA, I can only see the payment as it appears for one patient. I cannot say, cross reference my payment listings on Trizetto to confirm by any other means that the payment was posted correctly, other than to look up each and every individual patient. I've run out of space

Jeremy R.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
5

2
Reviewed on 1/3/2021

Bought into this system

Pros

customer support was great...if you had a question, just call.

Cons

not user friendly. Glitches in the system. Ledger inconsistencies.

Verified Reviewer
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 28/2/2018

Best system that I've used so far.

Pros

Ease of use. Easy to learn. Ease to create and change information and have multiple accounts on one system.

Cons

The ease of being able to delete anything in the system. The fact that you can only see who created the original.

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