About Trainual

Trainual is a cloud-based learning management system. The solution serves various industry verticals and allows organizations to automate training and onboarding process. It helps in organizing training modules in a centralized system. The solution provides customization with logo and colors. Managers can add their teams, assign roles and create subjects with Trainual. Organizational knowledge is located in a centralized system. Trainers can use photos, videos and documents to train employees. Also, content can be assigned to new employees in specific roles, automatically. The solution helps automate users’ onboarding processes by associating content and processes with specific roles, department or location. Employees who have worked on subjects are notified whenever those subjects’ content is updated. Users can add videos and tests to the solution. In addition, integration with Zapier is also available. Trainual is priced on a monthly subscription basis. Support is provided via email, an online help desk and live chat.
Trainual Software - Trainual Subjects View
Trainual Software - Trainual monitor user progress
Trainual Software - Trainual built-in templates
Trainual Software - Trainual  create content outlines
Trainual Software - Trainual simple step-by-step editing
Trainual Software - Trainual easily build tests
Trainual Software - Trainual Subjects View - thumbnail
Trainual Software - Trainual monitor user progress - thumbnail
Trainual Software - Trainual built-in templates - thumbnail
Trainual Software - Trainual  create content outlines - thumbnail
Trainual Software - Trainual simple step-by-step editing - thumbnail
Trainual Software - Trainual easily build tests - thumbnail

Trainual pricing

Trainual does not have a free version but does offer a free trial. Trainual paid version starts at US$124.00/month.

Starting Price:
US$124.00/month
Free Version:
No
Free trial:
Yes

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Trainual Reviews

Feature rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.7
Customer Support
4.8
5 reviews of 342 View all reviews
Sarah
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/10/2018

So far so good!

Our team has given us really good feedback about Trainual, and it makes a great first impression on new team members.

Pros

It's simple, pretty, and functional. No real complaints.

Cons

There are some nitpicky features and functions that I wish were available or that don't work quite the way I'd want them to. The search functionality gets on my nerves sometimes as it seems to load exactly the search result I'm looking for immediately but then a second later SEVERAL results load and the one I actually want (that's most relevant) jumps further down the list. If you are a speedy clicker and try to click it before the rest of the search results load (like me), it will take you to something completely different as the rest of the results will load right as you click. I do like that it *has* search functionality and when we have had to make wide-sweeping changes it is really nice to be able to hit the enter key and see not just results in whatever category you're in but in every aspect of your company. We have used other comparable software in the past and have never had true search functionality like this before.

Response from Trainual

Thanks so much for the great feedback, Sarah! I will be sure to pass this along to our product team.

Replied 19/10/2018
Wade
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/3/2021

The answer to what I was looking for

Overall it has been great. It is easy to use and figure out and it is helping me go deep in systemizing my business.

Pros

We have high turnover and being able to make initial training part of the hiring process have helped us weed out applicants who are not serious. It also provides a great way to get people to complete training before being eligible for raises and promotions. I like how I can track the progress of my team, and quiz them to ensure comprehension, as well as the different media I can implement to help drive home certain points.

Cons

The pricing model that does not include all of the features unless you pay the premium right off the bat. It takes a long time to get all of the systems into Trainual, and I am not able to release it right away to my team so I didnt want to pay the premium if they were not going to be able to access the features right away. I will probably upgrade to the premium later on and revamp my lessons, but I am a bit conflicted about having my team go through re-training at that point just to see some flashy new features that I would have liked to implement at the beginning.

Alternatives Considered

Teachable and Google Drive

Reasons for Choosing Trainual

Because of the ability to track and quiz applicants and team members and make a more user friendly portal for them.

Switched From

Google Drive

Reasons for Switching to Trainual

It seemed to be the best fit for our company and it was recommended by moving companies in another market that use it.

Response from Trainual

Hi Wade! Thank you so much for leaving a review. We're so happy to hear that Trainual has helped to make your training process more efficient and you've been able to systemize your business with it! And thanks for your feedback on our different plans. The good news is that if you do upgrade, you won't have to make your team go through their training again (unless you'd like them to). Everyone's completion percentage will remain the same when you upgrade. If you do have additonal questions about upgrading or anything else, always feel free to reach out and we'll be glad to help!

Replied 9/4/2021
Erica
  • Industry: Arts & Crafts
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
1

3
Reviewed on 24/5/2022

Difficult to Use

My time with trainual was a waste of money and time and never quite got usage from it. Almost $1k later, I ended up cancelling the subscription and have ZERO to show for it.

Pros

In theory, it makes the process of onboarding and training easy and efficient.

Cons

The set up process, even with already having the documentation is burdensome and the flow of how to use the software is confusing. There is no real start and finish or defined, or even suggested, workflow. There are tons of integrations, but no suggestions really as to how to best use them or under what circumstances these things would be useful. It is also incredibly expensive to say that it is ongoing expense that will forever need to be paid for the life of your business. Theres no tapering off or build up. It has to be implemented immediately in order to show it's value and does not account for the set up process.

Alternatives Considered

Google Cloud Operations Suite

Reasons for Switching to Trainual

It's already included in my usage account and by simply creating a table of contents, I can get essentially the same functionality that I was supposed to with Trainual.

Response from Trainual

Hi Erica - thank you so much for taking the time to review Trainual. We're sorry to hear that the platform didn't meet your expectations, and we appreciate all of your feedback on how we can improve. We're always adding ways to make implementation much easier for our customers, and we're continously adding new content for this. If you ever would like to come back and try us out, let us know and we'll be happy to set you up with resources that'll make implementation much easier. But regardless, we wish the best of luck to you and your business going forward. Thank you for giving us a try!

Replied 16/6/2022
Hannah
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/11/2022

I can now manage my team confidently

I need to help my team understand more, how important it is, and to help me make it more user friendly for new members to get to grips with, maybe the next new starter will just do what they’re told with it, as we havent had any NS since getting it!

Pros

No more - ‘I didn’t know how to do that’ Or, ‘i dont know what to do, can you help’ Basically i ask my team, have they looked in trainual first? 9/10 they havent and the answer i give regularly , is already there. It saves hours of repeating the common questions, so I can focus on doing what I do best :)

Cons

getting the team to use it!! The team have an issue with my content … even after I had fab training from you guys 🤦‍♀️

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/5/2019

Just what our company needed!

Overall, Trainual is something that every company needs, big or small. It's important to have a process where you can train your employees and then test them to see if they understood what they just learned. Trainual helps you do that with ease and helps your whole team get up to speed at the same time.

Pros

Trainual allows you to easily create a way for your employees to learn of a new subject and then they can take a test to get tested on their knowledge of the subject after going through the training materials. For our large company, it allowed us to get our employees certified, so that we felt confident that they knew the new information on the new product we were rolling out.

Cons

There are no cons that I have been able to find.

Response from Trainual

Thanks for the review -- Happy we were able to help get your team up to speed!

Replied 21/5/2019

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