About Trainual

Trainual is a cloud-based learning management system. The solution serves various industry verticals and allows organizations to automate training and onboarding process. It helps in organizing training modules in a centralized system. The solution provides customization with logo and colors. Managers can add their teams, assign roles and create subjects with Trainual. Organizational knowledge is located in a centralized system. Trainers can use photos, videos and documents to train employees. Also, content can be assigned to new employees in specific roles, automatically. The solution helps automate users’ onboarding processes by associating content and processes with specific roles, department or location. Employees who have worked on subjects are notified whenever those subjects’ content is updated. Users can add videos and tests to the solution. In addition, integration with Zapier is also available. Trainual is priced on a monthly subscription basis. Support is provided via email, an online help desk and live chat.
Trainual Software - Trainual Subjects View
Trainual Software - Trainual monitor user progress
Trainual Software - Trainual built-in templates
Trainual Software - Trainual  create content outlines
Trainual Software - Trainual simple step-by-step editing
Trainual Software - Trainual easily build tests
Trainual Software - Trainual Subjects View - thumbnail
Trainual Software - Trainual monitor user progress - thumbnail
Trainual Software - Trainual built-in templates - thumbnail
Trainual Software - Trainual  create content outlines - thumbnail
Trainual Software - Trainual simple step-by-step editing - thumbnail
Trainual Software - Trainual easily build tests - thumbnail

Trainual pricing

Trainual does not have a free version but does offer a free trial. Trainual paid version starts at US$61.00/month.

Starting Price:
US$61.00/month
Free Version:
No
Free trial:
Yes

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Trainual Reviews

Feature rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.7
Customer Support
4.8
5 reviews of 333 View all reviews
Rashad
  • Industry: Photography
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/2/2021

Employee training software

Generally, I do enjoy to be part of this software that earned many things and many prosperous worker that easily skipped the adaptation process through Trainual.

Pros

It does provide the user friendly that what and well designed interface enhance the quick working in the software. To create the training by selected the members through the software is amazing that makes possible to categorize the training and programs according to the needs of the member of the team. The possibility to make some edits on the categorization is stunning. The newly-joined member of our company in the entertainment department could enjoy the chance to adopt the skills and functions in a constant way that will make huge profit.

Cons

To be honest, I do not see any serous problem in general, however, I would tell that the new functions are extremely important. I would be happy to have the special access the learning platform like Coursera or Udemy that some member of our department could benefit from these selected courses. Besides, I want to express my concern about lack of customization possibility that could result in the time saving in the work process.

Response from Trainual

Hey, Rashad! Thank you so much for taking the time to review Trainual. We're super excited to hear that it's making training your new hires much easier! And that you've enjoyed using it. We also appreciate your feedback on adding more customization options. We're currently working on new ways to customize your team's experience, so stay tuned! If you have any questions, always feel free to reach out and we'll be glad to help.

Replied 3/4/2021
Barbara
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/8/2022

Ease of Use

Great! I am older and less tech savvy then many of my colleagues but find Trainual easy to comprehend and use

Pros

I found that you can easily make corrections, adjustments and complete changes to my documents, allowing them to grow with company.

Cons

I sometimes need to access areas that are restricted to me. I request access, but the [SENSITIVE CONTENT] is slow to respond (that's not your fault).

Kerstin
  • Industry: Law Practice
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
5

3
Reviewed on 15/11/2021

Trainual Review

Trainual has been quite frustrating and difficult to use overall. Many members of the firm have spent countless hours working on setting up our page, but have run into issues daily trying to accomplish our goals. Upon launch day, we had so many issues trying to get this out to our members.

One example is that the user screen is totally different from the administrators screen; it was extremely difficult to teach someone how to use new software when the page looks totally different from what had been working on. I reached out and got on a call and then figured out this was not even possible unless everyone had editor's rights under "Contributor." This has made using this program very challenging and kind of a waste of our time. The customer service has responded quickly to my messages, but a lot of the issues we've had were not able to be fixed. A couple of them were glitches with the system or were added to a list to be worked on in the future.

Pros

This software is a great idea and has several successful functions. It allows businesses to save time by having a program that is able to store several videos and passages that explain how to complete certain tasks or use different applications. It allows businesses to update information as new things arise or update, which is extremely effective for a business as times change frequently.

Cons

Formatting is difficult to use. For example, users are not able to edit their own typefaces or sizes of text, which is necessary when trying to organize things effectively. Also, when copy and pasting text, the format totally changes and does not resemble what was copied. This adds several minutes onto accomplishing a task, as you have to go back in and change the formatting several times in order to get it to look the way that you want.

Functions are difficult to use. For example, we have been using the embedding feature through Vimeo. This took several hours to try to get all of the videos embedded because the page kept crashing and would not load the videos. The videos were about 30 seconds to 2 minutes long, so not long at all. I had to log out and in several times to get some of the videos to load properly. This took several hours of time which was extremely frustrating and inconvenient. This is an essential feature for our business as we are teaching employees how to complete different tasks or use certain applications.

The customer service chat function is difficult to use. I appreciative the quick response from agents I have spoken to from Trainual, but it is often times difficult to type out issues in a chat. I think it would be much more effective to have a Customer Service number in which users can call and be able to talk and explain their issues.

Alternatives Considered

Lessonly, Waybook and Totango

Reasons for Switching to Trainual

Trainual seemed to have better formatting and functions at the time than other competitions we had looked into. It also seemed to be efficient and effective for sharing and teaching others how to use it's functions.
Dior
  • Industry: Wholesale
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/6/2022

Exactly what we were looking for!

It's been great! Super easy to set up and literally used every day.

Pros

Passing knowledge onto our customers is of the utmost importance to us, thus our team members need to be provided with quick access while they're working live to access these situations with quality solutions. Having Trainual open and accessible during the work day is key to achieving that!

Cons

I honestly cannot say a bad thing about Trainual. My only point of improvement would be to allow for a directory that does not need to be accessed teamwide for its creation.

Response from Trainual

Hi Dior! Thank you so much for taking the time to leave us this awesome review of Trainual. We're super excited that you are enjoying the product and that it has been a game changer for having your team access your company's information!

We appreciate you sharing your feedback on the directory within the application. We passed that feedback on to our Product Team so they are aware. In the meantime, you can have your team members in the app hidden from the directory when you first invite them into the platform. That may be a good workaround if you don't want certain people to be seen in there. If you do have any other feedback or if there's anything else we can do to help, always feel free to reach out.

Thank you so much again for being an awesome customer! We're super stoked to continue to work with you.

Replied 16/8/2022
Eizabeth
  • Industry: Market Research
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/8/2022

A Remote Workspace Game-Changer

Overall, our company would not have experienced the fast-paced growth we have today without the Trainual platform. The ease of use and practicality has increased our efficiency and quality of work from new hires.

Pros

As a remote company, Trainual provides a one-stop platform for all training material. I like that I can add written materials, videos, and images/documents to create a cohesive and user-friendly training resource. Using Trainual allows our company to keep training consistent and gets our new hires trained much more quickly. Instead of pulling a team member for one-on-one training for the basics, we can get them started on Trainual, then transition to on-the-job training much more effectively.

Cons

There are certain features that would make assigning tasks more efficient but with the proactive updates, I expect Trainual will come up with a solution soon enough. I would like to see where I can create profiles with the subjects needed for each role, then assign users to the role instead of assign each individual subject.

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