Accounting Seed

Pros

I love the native integration with Salesforce. This allows us to easily create reports with information about our accounts that are unrelated to a traditional accounting software. Having a central source of truth of all Account information, and that source being Salesforce, makes operations and financial reporting a breeze.

Cons

"Bank Direct Connect" process to import transactions from our bank account can be glitchy and buggy and at times have caused us many extra hours of work and caused us to delay our monthly close.

Alternatives Considered

Reasons for Switching to Accounting Seed

Pros

In 2021 HIG Capital made a majority investment in Accounting Seed that is moving this native Salesforce application to the next level. This investment has allowed the organization to move beyond an excellent leveraging of the Salesforce object architecture to add the competitive functionality of their more mature enterprise competitors such as Sage Intacct and Oracle Netsuite.

Newly release features include Multi-Ledger Consolidation with Elimination Entries, further advancements in reporting. Focusing on the importance of the partner channel has brought much needed integration with Bill.com, Partner Portals and applications.

Project Accounting is also been made stronger through a Project Management platform developed by the partner community.

Cons

The Accounting Seed Orders and Entry do not add up to the functionality required in an enterprise resource planning application. One needs to use an outside partner integrated application such as Legendary Supply Chain. The budgeting and commission functionality could still be improved although several partners are stepping up in this area as well.

Alternatives Considered

Reasons for Choosing Accounting Seed

Switched From

Reasons for Switching to Accounting Seed

Pros

Ease of importing data through the data import wizard

Cons

Customer support is terrible. The guy that was answering my support tickets was not understanding me and would not call on the phone. I never once talked to him through anything but messages in the ticket portal. My ticket was not resolved for over a month.

Pros

The Accounting Seed knowledgebase is very good if you like to "dig" for solutions. It's not always easy to find, but most answers are there.

Cons

Antiquated knowledgebase materials are not always removed so you have to sort through old stuff to find the solutions for the newest version of the software.

Pros

The API has been instrumental in allowing us to make this accounting software work with all of our heavy salesforce customizations. We have a custom quoting tool, project management tool, and project profitability tracking tool that all work with Accounting Seed. The integration with SF has been a game changer for data reliability and work flow. Overall it's pretty easy to use once you know what you're doing.

Cons

For about a year they had no way to allow for multiple tax ID's with Avalara and the API wouldn't work for it either. The last release has fixed that and made the lives of our accounting team much better. Their online tutorials and instructions aren't the easiest - improved search would help finding things. For us, since we had so many customizations with SF already, it was quite expensive on top of the Accounting Seed cost to get it to work for our company.