Lightspeed Retail
4.0
(981 Reviews)
Lightspeed Retail is a cloud-based point of sale (POS) and retail management system (RMS) designed for retailers of all...
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About LS Retail
LS Central is a unified POS and ERP software solution built on Microsoft Dynamics technology. It brings together several functionalities in one application such as financials (the Microsoft Dynamics ERP), point of sale (POS), store operations, supply chain management, inventory, eCommerce and customer loyalty.
The software is ideal for retailers, restaurants, pharmacies, hotels and gas stations with at least 50+ employees that are planning to grow further.
Stop struggling with disparate disconnected software systems and integration issues. Reduce system administration and integration costs. Reduce manual work and mistakes.
LS Retail pricing
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Gokulnath
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 20/7/2023
Best ERP for Retail sector
Pros
Best way to track your daily expense and income in Retail zones. Can handle larger data volume. Can be integrated with any solutions like whatsapp, Payment gateways, Etc.
Cons
It comes as an Vertical software with Business central. not as a standalone software
Dilanka
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 25/7/2019
All-in one Retail Solution for a plug and play action
Retail Business in Sri Lanka is not well-managed when it comes to Resource Planning and Finance Management. Sri Lankan IT Industry is highly competitive in introducing a modernly made Retail Management Software Solution to make things go ahead in Retail sales industry with efficiency and good standard, and herewith LS Retail and its business logic designs as an Implementation person I did see bigger advantages to follow a well-developed framework. LS Retail was a Thumbs up from both the Implementer and the End-Customer.
Pros
Wide-spread Configuration capability is a huge plus point selecting this as the main Retail Solution for a Retail operations-driven Business or an Enterprise. LS Retail has the capability to deploy as a vertical software solution for Microsoft Dynamics NAV/Business Central which makes the solution proposals more competent and viable. In terms of UI/UX, the user-friendliness is an achieved goal metrics here at LS Retail.
Cons
Although the capacity to configure the system is given at a performable level as a Deployer I am keen for good development capabilities to be carried out, overlayed or extended. At the moment the pricing structure is not that viable for South Asian Market from implementation and proposal development experience.
Kevin
- Used Daily for 2+ years
-
Review Source
3
Reviewed on 27/3/2018
We had the chance to implement LS. NAV Version 800.03 and version 900.05 at different client...
Pros
The screen is intuitive and easy to use. The functionality does not seem overwhelming or hard to understand. It pack with features and also works with different variation type of retailers- a pure retail store and or hospitality type. It can all be taken care by one system. You can also customize the application to fit your needs such as hide features for some users or also integrate new functionality such as payment integration. I like that it is web enabled which means that a retailer that want to have an Omni channel system can integrate their econmerce to this back office
Cons
Support or response are very slow from LS. Also for any fixes and hot fixes they provide is one the latest version of Dynamics NAV. This means that it is very hard to retrofit hotfixes from one version to the other. A good example are from version 900.03 to the newer 10.00.05. The fixes were not evident or detailed as it should have been. Also the software seems to be over promised. There are features listed that although present - does not fully cover the necessity of the client. A good example is again on version9.00.05 which although advertised as have a good coverage for hospitality- restaurant/bar, there were lots of issues or limitation of the software. The software may allow you to do some configurations and suggest some functionality but it does not work in the context of North America or lead to hard errors with system crash. Such errors were found and are still present in their split bill function for example. The cost is high as well since it is built on top of the dynamics nav stack.
Verified Reviewer
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 24/7/2019
Value for your dollars!!!
The solution was implemented in a multidimensional organisation with POS's, backend and frontend users. The ability to have everything (>90%) of your needs fulfilled is a fantastic feat.
Pros
The ability for the software solution to work for you straight out of the box and then provide the adaptability and also extensive modularity is amazing.
Cons
The lack of a Human Resources aspect. Well there is HR involved but its very limited.
Fernando
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 24/7/2019
Great business value
Customer service, replenishment, retail operations, accounting, inventory, store management
Pros
Integrated solution, ease of use, world-class product, great functionality
Cons
Some tardiness in the technical response
Jaganath
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
3
Reviewed on 7/8/2019
Working with LS retail since last 17 years long journey with summary below.
Amazing product with both pros and cons. Product carries history with great experience from implementers. As a core product there are lots of features missing for mid-size retailers. Other competitive products in the market supply lot of these features and we haven’t seen in LS yet.
LS central become lot more difficult to Quicker deployments with customisations and lot of dependencies and also un availability of LS Retail support
I know LS is investing lot of inputs but it is not catching up with market speed.
Pros
1. Built on Business Central
2. Compatible with SQL
3. Uses Microsoft AZURE & Cloud
4. Rich features with integrated ERP
5. Best fit for mid and small retailers and quick setups to go live
6. Good replication tool
7. etc. etc. i have a massive list to go
Cons
1. NOT User friendly on POS configurations, too many complicated setups involved behind scenes
2. NOT easy to install and deploy
3. Hard for low end retailers to maintain and manage
4. Lack of training materials in latest versions.
5. Lack of integration to other channel platforms.
6. Lack of localisations in some countries and partners are not up to date.
Navneet
- Industry: Retail
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 11/4/2018
LS Nav is a high quality solution from a top retail partner
I used LS NAV in the Retail and was part of the implementation process. It is easy to lean and has a very intuitive user interface that most people get familiar with very quickly. It is customizable and in the lower end of the price range for the features you get. However customization can get expensive if you need features that are not out of the box.
Pros
Seamless integration with Microsoft Dynamics NAV, highly configurable point of sale user interface, the promotions (discount offers, mix/match, happy hour, buy x get y free, etc.) works very well and is very intuitive once you have used it for a little bit, LS Retail is constantly investing in their solution
Cons
No Security related to tables, Transaction margin, If you customize too much Microsoft Dynamics NAV you can have problems down the line.
The inbuilt reports feature is not fantastic.
Mohammad Rizki
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 8/8/2019
Good Product with Valuable Price
LS Retail is company that provide a solutions focusing in retail and hospitality. I am using one of their product, LS NAV. The product was very rich features and functionality, its suite to any business process that i am facing for all client. Whenever, the client has a specific requirement, the system can be customized with some effort. Rich features always means high complexity. And, the product is quite expensive for small retail business. But, overall the system is fine.
Pros
Rich features and functionality, stable because it's an add-on on top of Dynamics NAV/365 BC that strong in the accounting.
Configurable with needed of good knowledge of the system.
Cons
The support team is not really helpful. Quite expensive product.
Mercy
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 3/4/2018
As a project consultant of LS NAV for 4 years, this is the software that is easy to manage.
An active enhancement plan is a vital part of making the most of LS Retail solution, whether it's LS Nav, LS One, or LS First. There are many benefits of being on active enhancement plan that many retailers do not realize, and re-enrolling as a lapsed customer can be costly and time-consuming. With an active enhancement plan, you can provide an excellent customer experience that doesn't end after the license has been purchased.
Pros
The most I like with LS NAV software is the compatibility with other modules. End-to-End business process.
Cons
The least that I like with LS NAV is the monthly update of fix objects, which I don't find it easy for me to catch up regularly since I'm on a project phase.
Gagandeep
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 3/4/2018
LS NAV is nice product for retail industry however hospitality side of functionality still...
- Most stable Retail add-on for Microsoft Dynamics NAV
- Ease of implementation
- Ease of configuration and customization
- Capability to handle large store network
Pros
- Simple architect
- Ease of use
- Seamless integration with NAV
- Data replication is stable
- Promotion are easy to setup and publish across stores
Cons
- Member management
- No API for e-commerce
- Cost of product for customers
- Hospitality retail
- Split bill function
- Weak process in enabling the depth in product, few errors or bugs or limited functions remains as it though it plays a huge role in customer's buying decision.
Robin
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 17/7/2019
Review on LS Retail
1. I have worked on some other retail and hospitality solutions as well but i feel LS retail complete major requirements compare to other solutions.
2. LS retail is complete pack which offer multiple verticals of retail industry like front POS, Back office, Member management, Staff management, replenishment and Loss prevention etc.
3. It is easy to customize as compare to other solutions also it is easy to integrate with other solutions.
4. LS Hospitality also offer long list of features but there are some other hospitality solutions which offer more features but we need to integrate those solution with ERP like Navision but LS Hospitality is already vertical of Microsoft Dynamic Navision.
Pros
1. Support Online,Offline and mixed architecture
2. Data flow between two different database like Head office and POS
3. Real time transaction replication through web services
4. Offers & Promotions with coupons and vouchers
5. Inventory Management
6. Strong store backoffice functionalities like cash management
7. Recipe Management for Hospitality
8. Mobile app and Kitchen Display for Hospitality
9. Replenishment
Cons
1. Staff Management is little complex
2. Some functionality is missing in member management/Loyalty if we compare with dedicated loyalty solutions
Mario
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 27/3/2018
I am a software developer, who works most of the time for LS Retail projects
My company has integrated this software with many customers in different countries and all of them are more than happy from the product and the benefits that it brings to their business - flexible and varied types of promotions , loyalty system, easy to use POS system, social media integrations ,etc.
Pros
It includes variety of functionalities - loyalty system, hospitality, web integrations, flexible promotions, retail POS, call center functionality, delivery management . It encompasses many aspects of retail business. You have the possibility to setup it in a way that fits to your business.
Fast replication between different stores and the central database. Possibility for near real time replication of the sells data from the point of sale to the central database, provided by web services. Possibility to manage centralized gift card, discount coupons, loyalty card systems, provided by build in web services
Cons
Initial setup takes time and you need guidance from experienced consultant.
Technical staff is needed to support and monitor the proper functioning of the software ( especially if you have many stores,because of data replication and web service connection between them )
Federico
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 27/3/2018
Crear Software
Pros
Integration with Backoffice makes it easy to have a big picture of all the operation in less time than with other applications.
Cons
not for a small business, because the price for few stores is very high unless, the customer rent the licenses.
PALLAVI
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used for 2+ years
-
Review Source
5
Reviewed on 18/7/2019
LS Retail is a one stop solution for Retail POS
Pros
Ease of Use and functionality available on POS. It captures all the essential features required be it related to Replenishment, Loyalty and Member Management, Gift Card, Credit Note on Sales Return
Cons
The discount feature is not robust. It does not offer much usage flexibility and becomes a bottleneck in the current dynamic environment when both brick & mortar establishments with e-Commerce are moving in ahead jointly in such volatile and cut throat retail industry business. The LS offerings in discount is highly lacking in terms of support and are incapable to handle multiple and diverse discount feature processes required in todays time to retain loyal members of different retail brand.
Dhiraj
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 11/4/2018
This is one of the best retail solution I have ever seen.Its ideal ERP solution for mid size...
I've been working on this product as consultant since last 6 years.worked for 3 different organisations on same platform.Its benefits organisation with his powerful features n trustworthy behaviour.
Pros
Best features abt LS Nav is Loyalty management.its is helpful to attract more customers to shop by developing your own loyalty data on each shopping.
The feature which I like most about LS Nav is its Offer management.its provides organization to run different types of items on same product to increase sales.its provide different offers options like mix n match, multibuy, promotion, slab etc.
Cons
There is hardly any issue which I have seen with this product.Other than per year licensing part, this product is very reasonable and cost-effective for the organization
Verified Reviewer
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 28/3/2018
The journey has been a roller coaster experience so far, with ups and downs for each s/w...
Great deal of retail industry know-how and ideas for solving some problems or meeting customer requirements and expectations.
Pros
Usefulness and flexibility of the Scheduler and Data Director, along with the multitude configurable options for POS.
Cons
Complex inter-related setups that would be difficult for non-technical users to do themselves without any prior knowledge or understanding of the whole system. For example, InStore Management and Repelnishment.
Verified Reviewer
- Industry: Events Services
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
4
Reviewed on 25/4/2018
I used LS Nav Retail POS System while working for Limited Brands - Very user friendly
Pros
Easy to learn and use. You can customize a lot of features. You can track sales and use it for inventory managing. They offer a mobile version for iPads/iPhones that you use at your retail store.
Cons
More expensive than others options and sometimes can lag when loading. You have to be connected to a reliable internet source because it won't work offline.
Verified Reviewer
- Used Daily for 6-12 months
-
Review Source
4
Reviewed on 31/3/2018
Good pos
Pros
Support most of business case retail and F&B. Especially retail and membership is one of the top feature that support.
Cons
Weak in F&B some if needed feature such as split bill not support, need quick support for this otherwise it will be diffecult to roll out in this sector
Ivan
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 8/8/2019
LS Retail Review
very complex retail software that allows customers to have all processes covered.
Pros
wide aspect of functionalities that are available for users.
Cons
Complex to implement. even though we have 10+ years of experience on each project we face issues that are hard to solve and are in line with changes that LS Retail company implemented for new versions.
Jose Manuel
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 27/3/2018
Complete solution for the retail market
High user base acceptance
Pros
Highly scalable
Customizable
Based on Dynamics NAV
Based on SQL Database
Fast item lookup
Customizable layout
Lots of features
Cons
Poor documentation (both functional and technical)
Limited training availability
Poor error handling and debugging on POS
Complicate setup
morris raymond
- Industry: Computer Software
- Company size: 51–200 Employees
- Used for 2+ years
-
Review Source
4
Reviewed on 1/8/2019
THE REAL END-TO-END SOLUTION
We are a partner of LS Retail and somewhat not satisfied with the support they are extending to partners like us.
Pros
With LS Retail, you won't have to worry maintaining several systems for your retail, inventory and financial management needs. It's an all-in-one solution for your retail and accounting needs.
Cons
Data director. gives us a lot of headaches. While this is the strength of the system, the issues, bugs and other related concerns attached to it is also its lowest point and dragging the overall performance of the system in the market with large-sized industries. And support sucks also when it comes to questions on data director.
Yogesh
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 24/7/2019
Best retail solution around
LS retail have been really innovative in understanding and implementing future customer needs into a solution platform.
Pros
Great POS features
Strong replication platform
Stock replenishment module
Cons
New release note are not clear
Training videos not available for all features
Pedro
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 26/7/2019
Pros and Cons
Complexity of some core business and replication and information on time
Pros
Easy to Use
Functionalities
Upgrading Functionalities
Adaptable to other Core Business
Cons
Customer Care
Lack of Documentation related to new functionalities
Verified Reviewer
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used for 2+ years
-
Review Source
4
Reviewed on 24/7/2019
Best POS for Microsoft Dynamics 365
13 years consulting for LS central and Dynamics 365 Business Central.
Pros
Rich functionality’s for an integrated ERP and POS solution. Omni channel for retail business.
Cons
Many option and high knowledge to setup the system.
Hemant
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 28/3/2018
After 7 years working in LS NAV I found it very productive for Retail & Hospitality industries,...
Pros
End to End solution connection your POS to Ledgers. Same software can use in multiple type of industries, Hypermarkets, supermarkets. Easily customizable, User Friendly.
Omni Channel to use it across all platforms. It is scalable in size and business.
Cons
LS Retail Support and study material is not good. Some of very useful features still missing in the product that required by every industry.
Jaganath
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 30/3/2018
Its a good Application, flexible, leverages NAV capabilities. East to use , easy to deploy.
Pros
It is adaptive, flexible architecture. Easy to develop customisations and deployment. simplicity of Pos Features. Integrated application to Inventory and Finance. Discounts , Promotions, Loyalty module. Multiple templates in demo data.
Cons
POS Configuration such as panels & design is quite complicated for users to grasp. Also it is not easy for customers to absorb.
Replenishment setups needs lots of visualisation, setups take time, data maintenance is complicated. Lack of tools such as label printing configurator, OPOS Receipt configurator.
Promotions have performance issues for large retailers. Product maintenance is time consuming. Mass update of products is unavailable. Special orders are quite complicated and need to be simplified. Loyalty needs more profiling . Vouchers and Gift cards needs more details, using web services is not consistent due to traffic in Transaction server work table bottleneck.
Staff management need to simplified for users usage. LS Hospitality KDS has lots of issues still not addressed for years.
Licensing is expensive compare to other competitive products in the market which is most important and losing against the competitive products with lots of easy maintenance features.
Verified Reviewer
- Industry: Information Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 4/12/2020
Best Retail Solutions
I have been using LS Retail since 2009 with Various Microsoft Dynamics Navision's versions. I have able to systemised almost all the area of our companies business into ERP with the integration with LS Retail.
Pros
Easy to go with Microsoft Dynamics Navision and other ERP systems. Any discount System can be configured to automate the cashiering system which includes for Tender types, Banks, discount coupon, Gift Voucher, Date & Time-based discount, Quantity based discount and much more.
Cons
Length of the Invoice number in the POS system can not be controlled as of now it is an alphanumeric of more than 12 digits.
Verified Reviewer
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 12/8/2019
LS Retail The Middle Market Retail POS Solution
Pros
1. It overall Look and Highly customizable Features.
2. Integration with almost any dotnet or API based soluition.
3. Mobile POS Solution are even more comfy.
4. Mobile App for each and every module(Retail,Warehouse,Inventory Management,LS Pay etc)
5. INtegration on ALL possible NAV updates of Microsoft Dynamics NAV startion from 3.0 to 14.xx till date.
Cons
1. Issues in Coalation and Arabic Languages.
2. Costly due to created on NAV base.
3. Should have a different billing solution except LS NAV for Small level shops.
4. ect
Jessie
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 31/7/2019
LS Retail Review
For businesses who need to manage stores in different location and have data replicated centrally to the head office for financial management, LS Retail is a good choice.
Some modules for LS Retail still have bugs, it requires partners who have development team to help to fix during implementation because of the limited resource of LS Retail internal development team.
Pros
The functionality LS Retail provide covers all the aspects of retail businesses.
Cons
Complicated. For some retail business, LS Retail will be super complicated. Other software like ChargeLogic Retail can be considered.
Verified Reviewer
- Industry: Supermarkets
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 25/7/2019
LS Retail for Supermarkets
Pros
I do not know of any product that comes close to LS Retail when it comes to super/hyper markets. It can be setup as online or offline cash registers. Synchronization with HQ is extensive. Promotions and offers are extensive. User interface is fully customizable. It's an end-to-end solution that works on top of Microsoft Dynamics NAV which makes everything seamless. No interfaces or integration with the problems that come with them are needed.
Cons
Support resources are scarce and hardware requirements are high if you are planning for an on-premise setup
Verified Reviewer
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 29/3/2018
I am a LS Retail technical Consultant
Lots of Job Scope as this product provide a lot of Development Scope and Easily Customizable to fulfill the Client needs. More user friendly as like android application of Phones. Modules for each industry from Manufacturing to Retail Outlets
Pros
1. Highly Customizable.
2. Fully integrated with base product.
3. Support any API Channel across the retail API.
4. Lots of replication methods.
5. Profit oriented product.
6. designed for Retail industry ERP.
Cons
1. Need preview options in designing tables and other interface objects.
2. Very slow Localization patch release as compared to release of patches provided by Microsoft.
Srinivas
- Industry: Oil & Energy
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 28/3/2018
Ls NAV is very good application for retail mgt. Most of the features & functions are out of...
Easy to implement
Easy to manage
Easy to configure
Easy to Monitor
Easy to evaluate
Pros
Many of the functionalities are driven by setup. Its just plug and play.
LS DD Powerful tool for the data replication.
It is a complete package for retail.
Customizations to suit desired needs are 1% maximum since all functionalites are out of the box
Cons
There are no much concerns about this software. The one and only difficulty is training. It is hard to find the Training and the Trainer.
Verified Reviewer
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 28/10/2019
Feedback for emerging ERP solution for retail industry
Great experience.
Easy to use and handle.
Easy to setup, configure and customize.
Pros
Easy to setup. Best software for retail industry with almost all functionalities inbuilt. Upgrade to new functionalities in newer versions.
Cons
Microsoft is changing to Business central but ls central not fully move to this technology upgrade.
Data migration toolkit will take time to launch
Verified Reviewer
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 28/3/2018
my experience was good.
we did very good customization to integrate with our government fiscal printer (cash register machine) and we implement it for 9 stores. the integration capacity is good. we will not worry to get the daily sales transaction form the remote stores.
Pros
the replication and data distribution functionality is very nice. store and membership management also very good.
Cons
the barcode functionality couldn't work for me also there is no enough document about ls retail replenishment. it is not working at all.
Verified Reviewer
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 28/3/2018
I working with LS Retail from 12 Years. I like it!
Pros
I like the Replica's processes. i like the easy method to define and setup the data's replica, from the 2015's version i like very much the new way for the replica of the Objects.
Cons
I not like very much the new POS Client. When I open the POS Client for the first time after the NAV Service Started the client remaining a lot of time in "hold mode" for buffering the data. Some customer do not appreciate this "waiting time".
Barry
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 3/4/2018
Implementing LS-NAV always went smooth. The latest developments are a real addition to LS-NAV.
The ease of use makes the difference!
Pros
It has a lot to offer out-of-the box and on top of that it is really easy to customize for that demanding customer. The help that is available from LS (academy, consultancy, help-desk) was a bit unknown to me, but since we got in contact it is that "+1" for me.
Cons
It can be a bit overwhelming for first-time users, but also for junior consultants. But at the same time it is easy to learn.
Emmanuel
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 27/3/2018
This software is the most valuable and simplto use in the Retail industries.
I've learned more about of the retail industry and I can offer to our customers a product solution with a great functionality and capabilities with an easy way to use.
Pros
The integration of Microsoft Dynamics Nav from the Front to Backoffice covering every area of the product.
Cons
Sincerely I don't have any complains about the software. What I like least would be the way the software setup the different screen menues for the POS client.
Thitiphat
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
4
Reviewed on 8/8/2019
One platform but still need to have more features
Goods to be the one platform but some features cannot compete with local software.
Pros
- One Platform (ERP & POS)
- Data Director is the best tool
- Scaleable software
- Priority on offers
Cons
- Promotion, ex. birthday promotion, every of my customers complain on this a lot. Coz, the system you will trigger this only exact date of end customer birthday, which not good enough. Normally, they want option like 1. be Month Birthday or +- 15 days from end customer's birthday
- On Mobile, local software can support on this a lot esp. hospitality
- Web POS, quite slow
- Hardware, your system required spect of hardware that very high performance esp. Store DB
- Customer wants wise Retail on POS, they want the system to suggest what end customers should purchase
- Loss prevention should include in standard, the price is too high
- Still have some bugs
- 3 levels of items are not enough. (Division, Category, Product group)
- Auto post statement, imagine if there are more than 50+ store, a user have to come to post statement every morning, it is not practical to do. You should provide setup to do that and if not success should send email
Ashish
- Used Daily for 2+ years
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Review Source
5
Reviewed on 30/3/2018
LS Retail is the feature full product which can be easily fit to any Retail or Hospitality...
Pros
LS Retail is like a doctor of Retail business which has the solution of all your business problems.
LS connectivity with Navision is beauty of it as data replication is just a simple configuration.
Cons
LS Retail should arrange the training on quarterly basis to explain the new features. Training can definitely help the LS Retail partners to increase their knowledge in shorter time
Verified Reviewer
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
4
Reviewed on 23/7/2019
Good software for POS terminals
Pros
LS Retail has many functions and options. It could be customized almost without limitations. Good integration with Microsoft Dynamics.
Cons
Difficult to set up different prices in the different store locations. Missing filters for added or removing group of items for an offer.
Amaury
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
4
Reviewed on 27/3/2018
Great software, with great room to grow.
Organization on all the companies that with have implemented this product.
Pros
- Easy to use.
- Great integration with every Microsoft system.
- Easy management.
- Excellent support.
Cons
- A little bit pricy for some clients.
- It should be more open to customization.
- More support forums should be created.
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Verified Reviewer
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 30/3/2018
Best in-class POS software with excellent customisation capabilities.
Pros
Features and continual improvements. Omni channel ready. Fully integrated with NAV, highly configurable, excellent promotion engine.
Cons
I can't think of anything with the exception of some very minor bugs which is normal for a constantly improving software solution.
Zied eddine
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
3
Reviewed on 27/3/2018
average
Pros
rich functionality .integrated with nav . many improvements and update filling the Microsoft dynamics roadmap
Cons
ecommerce integration solutions not clear . omnichanel need many update . need many training to grow with solution
Verified Reviewer
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
5
Reviewed on 11/4/2018
Well experienced and provides good solutions on problems
Pros
Pos billing system where most of customisation are made. Integration of different types of payment modes
Cons
Older versions of ls nav has many problems while integration but no issue faced till now in new version
mohamed
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
4
Reviewed on 29/8/2018
LS Review
Pros
the loyalty program is of the best loyalty program I've seen also the retail item setup is very good and the attributes is really good for reporting
Cons
hospitality need a bit more work the report in hospitality is weak and you need to work on more functions in hospitality like i need to be able to delete after send and after print with different permission
Harish Kumar
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
4
Reviewed on 7/8/2019
Best ERP for Retail Industry.
Pros
One of the best things about LS Retail is that it has been built on the most efficient SMB ERP Software(Navision). Its Data model is the best in the industry.
LS Retail brings out the best features to enrich your Retail Business. You Can Customize the Product as per your Business needs and it helps to see the growth of the firm transparently.
Cons
We experienced some latency in data replication and that was not been resolved for quite some time. we spent a couple of days to figure what was the issue. still, that can be easily overseen.
Tonipo
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
4
Reviewed on 25/7/2019
Pro & Cons about LS Retail
overall I satisfied with the software and the capability, especially for the data director that can replicate data back to server and it's configurable base on ur needs. Not only pos data that you can replicate but also customize table also can replicate using DD.
Pros
it has a lot of features and functionality and it's configurable. The best thing it's work semi offline and online. it has data director that help you to replicate data back to server. it's also easy for user to use the software.
Cons
it's hard to do customization and enhance the software. A lot of restriction in the coding in order to enhance it.
Sameer
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
3
Reviewed on 21/7/2019
LS Central
We implemented Call center module which saved ton of cost and improve speed of customer service and delivery
Pros
Data director is the most amazing feature with seamless functionality. It works really great in data replication.
Cons
Reporting, I really hope they can improve on the reporting part. For example There should be industry standard report like Daily Sales report for Hospitality. Every customer asks for it.
Verified Reviewer
- Industry: Investment Management
- Used Daily for 2+ years
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Review Source
4
Reviewed on 28/3/2018
It's best for retail business just because of solution components and simpleness of POS.
I learned about this,working on it and getting so many things just because of this software.I improved my skills and getting hike upon this :)
Pros
implementation phase is very good & simple for any beginner.POS is very clear concept for anyone & the most important thing that I like very much is troubleshooting.
Cons
I like any software if it's user friendly,and the all qualities are available that I need already there.Troubleshooting is very conceptual and easy to use that I like mostly.
Nitin
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
5
Reviewed on 25/7/2019
LS Retail Review (consultant & End user view)
i am using this software for more then 10yrs, using 4.5 version to updated ls central. i like how to they improve there quality of software, they have very good team while giving solution.
Pros
1. Easy To use and configure
2. Complete Package for Retail and Hospitality Industry
3. Helping Team Member (Martin Kleindl )
4. Updated Technologies
Cons
1. Price
2. More Vertical should add(for e.g Jewelry )
3. Technical dump should be provide
4. Not to much focus on developing country
