--- description: Review of Better Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Better | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Business Management Software](/directory/4371/business-management/software) > [Better](/software/72359/bpro) # Better Canonical: https://www.softwareadvice.ie/software/72359/bpro Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/72359/bpro?page=2) > Our application lets franchisors streamline workflows of franchisees, monitor daily performance and calculate royalty fees. We help owners compare the growth of franchisees based on factors such as conversion rates, sales, quotes, and more. Additionally, its dashboard enables stakeholders to visualize the performance of franchisees and analyze the amount of revenue generated, work hours completed and customers acquired via graphical representations. Our system also offers integrations with multiple third-party platforms including Stripe, Authorize.Net, QuickBooks, and Gravity Forms. The solution includes a calendar feature that enables franchisors/franchisees to manage appointments, assign work orders to teams and send email notifications to clients. Pricing is available on request and support is provided via phone and email. > > Verdict: Rated **4.3/5** by 81 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 81 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Better Software - **Location**: Ottawa, Canada - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$80.00 - **Pricing model**: Flat Rate - **Pricing Details**: For pricing information, contact Better directly by email or phone. Sales Team Phone Line: 1-844-515-1992 Ext 2008 EMAIL: support@bybetter.com - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Billing & Invoicing - CRM - Calendar Management - Client Management - Client Portal - Commission Management - Contact Database - Contact Management - Contract/License Management - Customer Database - Customer History - Customisable Branding - Customisable Forms - Customisable Reports - Customisable Templates ## Integrations (10 total) - Emma by Marigold - Google Calendar - Google Maps - Gravity Forms - Intercom - QuickBooks Online - QuickBooks Online Advanced - Stripe - WordPress - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Business Management Software](https://www.softwareadvice.ie/directory/4371/business-management/software) ## Related Categories - [Business Management Software](https://www.softwareadvice.ie/directory/4371/business-management/software) - [Franchise Management Software](https://www.softwareadvice.ie/directory/4575/franchise-management/software) - [Field Service Management Software](https://www.softwareadvice.ie/directory/4540/field-service/software) ## Alternatives 1. 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Just too many clicks to get to the end goal. > > My overall experience with this software is not impressive. Difficult to setup many of it's features. ----- ### "User friendly and GREAT customer service" — 5.0/5 > **Christophe** | *18 November 2019* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: The way that this product allows supervisors and employees to use and implement this product for what suits them is great. From running quotes, to imputing pricing, to following maps and accepting payment, it is as east to use for a new employee as it is for the boss. > > **Cons**: The only downfall I see with this software is sometimes it will log you out of the program if you haven't used it in a couple of hours. But other than that it is an amazing product. > > The Better Software as a company is unlike any I have worked with in the past. Their customer service is leaps and bounds above everyone else. If I have a question about ANYTHING, I can hop on the chat and be talking with someone in real time in less than 2 minutes. You don't get that kind of service anywhere else. ----- ### "Information sharing, field use & office connection" — 5.0/5 > **Kelly** | *6 March 2020* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Cloud based, allows multiple users, ipads and pc users, (team members, crew chief \& office ) to access relevant history, share photos and apply to current job. Spur of the moment updates possible. Love the Interactions feature and follow up pipelines are so useful. Able to adjust each participant's level of access, protecting features but making so much available at the same time. > > **Cons**: The job calendar seems good but not quite what i am used to, and so haven't transitioned to it yet. I am still using my excel system for job scheduling . > > This company has provided us with the best software, customizable to our needs \& within a small company budget too. Customer support has always been very fast \& responsive and often with a sense of fun. ----- ### "Great\!" — 5.0/5 > **Caroline** | *13 November 2019* | Glass, Ceramics & Concrete | Recommendation rating: 10.0/10 > > **Pros**: Calendar, notifications, accounts services, email templates, customizing searching for certain jobs and customers. > > **Cons**: new calendar I am unable to see all the information on the jobs and names with new calendar as I could with the old one just because the layout has smaller boxes on the calendar. > > The Better Software is great, and very easy to navigate. I really enjoy the account services and being able to select certain settings to see who owes us money and when. I also really enjoy the new notification settings that was just established. I think it's great because I can automatically send out notifications and reminders when I have a call, when a job needs to be scheduled, an hour before the job or week before to remind the customer so they do not forget we are coming. I also enjoy that you can customize the notifications to personalize them. I would recommend Better Software to anyone. Also the customer service chat is great, everyone is quick and extremely helpful and amazing customer service representatives. ----- ### "Customer Profile" — 5.0/5 > **Adriana** | *8 November 2019* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Whenever I want to update the customer's address or email it opens another window/tab, I don't know how you call it and I don't like that. Whenever I wanted to create a new Order I used to click on Create Order now I have to look for the customer's name go through their Profile and create a new order. Also if it is a new customer and I enter all of his information, the email won't show on the invoice. > > **Cons**: Whenever I want to update the customer's address or email it opens another window/tab, I don't know how you call it and I don't like that. Whenever I wanted to create a new Order I used to click on Create Order now I have to look for the customer's name go through their Profile and create a new order. Also if it is a new customer and I enter all of his information, the email won't show on the invoice. > > I love it\! it is very easy to use just the create order and the email not showing on the invoice issues are the ones giving me a hard time. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/72359/bpro?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/72359/bpro) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data