--- description: Review of SilkStart MultiChapter Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SilkStart MultiChapter | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Membership Management Software](/directory/4395/membership-management/software) > [SilkStart MultiChapter](/software/72615/silkstart) # SilkStart MultiChapter Canonical: https://www.softwareadvice.ie/software/72615/silkstart Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/72615/silkstart?page=2) > SilkStart is an integrated suite of association management tools created for small to midsize single chapter and larger multi-chapter associations. SilkStart serves the unique needs of multi-chapter organizations through a connected backend database. SilkStart’s Association Management Software (ASM) platform can either create new mobile-ready websites or integrate with a current site. In addition, the platform provides a database to track membership, events, payment processing, job postings and more. Members can sign up for free or paid events, view job postings and update their profile information. SilkStart syncs with many common payment providers, including Stripe, Paypal, Authorize.net and Beanstream. Associations can set up automated emails for when a member joins, renews, or is about to expire and can also create groups and send newsletters and other updates. SilkStart integrates with other applications like MailChimp and Google Analytics. Pricing is based on the number of active users and billed on a monthly subscription basis. Support is offered via phone, email and an online knowledge repository. > > Verdict: Rated **4.4/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 36 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SilkStart - **Location**: Vancouver, Canada - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$210.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Premium - Starts at £200 / month: Based on member type and total members, choice of payment processors, Corporate members, telephone \& email support, unlimited administrators Custom / Multi-Chapter - Contact us for pricing: Based on total chapters and members, choice of payment processors, Corproate members, dedicated account manager, unlimited administrators on parent and chapter level. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Poland, Portugal, Russia, Singapore, South Africa, Spain, Sweden, Switzerland and 3 more ## Features - Access Controls/Permissions - Accounting - Activity Tracking - Alerts/Notifications - Application Management - Attendance Management - Attendance Tracking - CRM - Calendar Management - Chapter Management - Committee Management - Communication Management - Contact Database - Contact Management - Content Management - Credit Card Processing - Customisable Branding - Customisable Forms - Customisable Reports - Customisable Templates ## Integrations (10 total) - Google Analytics 360 - Kissmetrics - LinkedIn for Business - Mailchimp - Meta for Business - PayPal - QuickBooks Online Advanced - Stripe - Twitter/X - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Membership Management Software](https://www.softwareadvice.ie/directory/4395/membership-management/software) ## Related Categories - [Membership Management Software](https://www.softwareadvice.ie/directory/4395/membership-management/software) - [Event Management Software](https://www.softwareadvice.ie/directory/4734/event-management/software) - [Online Membership Software](https://www.softwareadvice.ie/directory/1626/online-membership/software) - [Association Management Software](https://www.softwareadvice.ie/directory/447/association-management/software) - [Charity Software](https://www.softwareadvice.ie/directory/4280/nonprofit/software) ## Alternatives 1. [Raklet](https://www.softwareadvice.ie/software/46565/raklet) — 4.7/5 (92 reviews) 2. [WildApricot](https://www.softwareadvice.ie/software/4793/wild-apricot) — 4.4/5 (555 reviews) 3. [ToucanTech](https://www.softwareadvice.ie/software/121168/toucantech) — 4.9/5 (151 reviews) 4. [ProClass](https://www.softwareadvice.ie/software/33798/proclass) — 4.4/5 (36 reviews) 5. [Almabase](https://www.softwareadvice.ie/software/124528/almabase) — 4.7/5 (144 reviews) ## Reviews ### "We use in a Multi Chapter configuration and it is amazing" — 5.0/5 > **Donegal** | *5 September 2017* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: We love being able to see and communicate with all members across all chapters and the ability to have paper and online purchase processes available. The members love the ease of renewals and management of their communication preferences. > > **Cons**: We still use physical member cards and the printing of the cards is not easy. They are working with us to come up with a solution. > > We have seen an increase in membership renewals and retention. ----- ### "So far, it's been a great tool for my job. It's easy to use, and pleasantly arranged." — 4.0/5 > **PJ** | *28 August 2017* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: It's easy to use and gives our alumni the ability to search each other and communicate directly. I will be using the file sharing and message boards often. > > **Cons**: Can't add chapters to our site on our own. Our organization will be changing rapidly so it will be best for us to add chapter pages ourselves. ----- ### "efficient, user friendly, logical workflow, easy to use (except for speed)." — 4.0/5 > **Sarah** | *28 August 2017* | Human Resources | Recommendation rating: 8.0/10 > > **Pros**: It's got pretty much all the features and functionality we could want, and the customer service is great - they have build new features or suggested work arounds when the software couldn't do what we needed. Great value. > > **Cons**: The whole site is incredibly slow. Mostly the Admin site, but often the main pages as well. Sometimes the save logic is a bit weird - it asks me to confirm I want to leave a site without saving, when I haven't made any changes. I can live with this, but would really like the admin pages to be faster. > > Website is much easier to update, members can self serve their changes, invoicing is MUCH easier, recording payments is MUCH easier, reports are easy to create and use. Overall very happy except for the speed of the site - which means even with all these great improvements, I'm not really spending any less time. ----- ### "SilkStart for the win\!" — 5.0/5 > **Tessa** | *26 November 2015* > > When we launched our site back in 2009 it had all the bells and whistles. But as time went by, best practices took a new shape and Drupal snuck out the back door. The Silkstart team listened to all of our concerns, paid attention to our wish lists and threw in extra tools to make the entire site seamless. VIATEC was the first to use SilkStart's job board platform, and boy did they deliver. The Job Board was critical as it is one of our largest revenue generators, and helps attract new talent to Victoria. Job Posters can now purchase and manage their own listings, and job seekers can easily search the user-friendly platform. Transactional data is also easily captured in SilkStart. The new VIATEC.ca is not only what we were in need of, but it actually represents who we are and allows us to show off our members more efficiently. We now have an all-in-one system that is super simple and easy to maintain. As a bonus, their team quickly responds to our feedback and works with us to use their software to accomplish our association's goals. SilkStart for the win\! ----- ### "The team works diligently with you and your members" — 5.0/5 > **Alan** | *26 November 2015* > > As the newly elected President of the Italian American Studies Association, I knew that our website required a redesign. Only three years earlier, our organization updated our website, but it had issues. I had never looked for a company that specialized in redesigning websites, so I started with Google searches. I found several companies and began interviewing each one. With each online demonstration, SilkStart became the clear leader in the responsiveness from its members to my numerous emails and features that they offered small organizations like IASA (we have approximately 500 members). Once the Executive Council voted in favor of hiring SilkStart, the one-on-one personalization that we received reinforced the confidence in our decision. The team works diligently with you and your members. In our case, the webmaster of our website and myself went through training and approved each stage of the redesign. In fact, SilkStart were willing to create certain widgets that they didn't offer as we were working together to finalize the site. The new platform works across all devices such as tablets, smart phones, and desktops. Our old website was unable to do this. Ultimately, I highly recommend Shaun and the team at SilkStart for any organization, small or big, that is looking to redesign their website. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/72615/silkstart?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/72615/silkstart) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data