About Zoom Meetings

Zoom Meetings is a cloud-based video conferencing software solution that allows organizations in the educational, financial, health care, and government sectors to conduct virtual meetings and collaborate in real-time using integrated communication tools. Users can utilize HD video and audio to virtually communicate with meeting participants in any video call. Features include unlimited voice and video conferencing, screen sharing, messaging, video webinars, virtual workspaces, and more. With Zoom Meeting's built-in collaboration tool, employees can share their screen and interact during any online meeting. Zoom's video conferencing platform allows users to host unlimited meetings using a free plan. With Zoom's pro plan, users have access to basic conferencing features, user management, admin controls, reporting, a custom personal meeting ID, and cloud recording. All meetings, passwords, and other data are encrypted end-to-end in the system. Any Zoom user has the option to utilize virtual backgrounds to create a meeting-ready setting. Users can also track attendee engagement with an attendance indicator feature. Engagement can be improved with polls and Q/A sessions. Zoom makes it easier for users to schedule and kick-off any online meeting by syncing a Zoom account with Outlook, Gmail, or iCal calendars. Zoom's app, Zoom Cloud Meetings, is available for any iOS and Android mobile device.
Zoom Meetings Software - Zoom Video Conferencing
Zoom Meetings Software - Zoom Chat
Zoom Meetings Software - Zoom Meetings
Zoom Meetings Software - Zoom Phone
Zoom Meetings Software - Zoom Contact
Zoom Meetings Software - 6
Zoom Meetings video
Zoom Meetings Software - Zoom Video Conferencing - thumbnail
Zoom Meetings Software - Zoom Chat - thumbnail
Zoom Meetings Software - Zoom Meetings - thumbnail
Zoom Meetings Software - Zoom Phone - thumbnail
Zoom Meetings Software - Zoom Contact - thumbnail

Zoom Meetings pricing

Zoom Meetings has a free version. Zoom Meetings paid version starts at US$14.99/month.

Starting Price:
US$14.99/month
Pricing Details:
Basic - for personal meetings: Free Pro - for small teams: $14.99/month/host Business - for small & medium sized businesses: $19.99/month/host (min 10 hosts) Enterprise - for large enterprises: $19.99/month/host (min 100 hosts)
Free Version:
Yes
Free trial:
N/A

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Microsoft Teams

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GoToMeeting

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Google Hangouts

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BlueJeans

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Zoom Meetings Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 11,770 View all reviews
Faisal faruque R.
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/12/2021

The Perfect Home Office Companion!

I have been using Zoom for a long time now. But before the Covid-19 pandemic, I was not a regular user of Zoom. But during the lockdown, while working from home, it became my best friend. Also, it got better day by day. I am happy that the developers are working very hard to push regular updates. The desktop app and mobile app both are quite useful. The mobile app is a great way to catch up with meetings while I am on a run. Although I am currently using the free plan now, I will certainly buy a premium plan very soon.

Pros

Zoom is undoubtedly the best meeting software out there. It's not only because of its features but also for the usability of this tool. The user interface of Zoom is a bit traditional while the competitors are using a bit more modern approach. But this is where things have become interesting. Because of the legacy UI of this tool, the users find it very easy to get started with this app. When I first started using Zoom, it took only an hour to get familiar with all the features. Another useful feature of Zoom is the ability to annotate on the screen. Also, the screen sharing tool is quite handy and it has a lot of functionalities. Oh, I forgot to tell you about the amazing virtual backgrounds. Frankly speaking, this is one of the most useful features and I can attend any formal meeting even from my garage using this feature.

Cons

Zoom certainly offers a nice free plan with many features. But I don't really like the time limit thing in the free version. Rather they could have just restricted a few features from here and there. It would help many people who can't afford self-hosting zoom or buying a premium plan. But I must admit that the paid plan is not that expensive.

Ángel C.
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 1/12/2021

I bet you never heard about Zoom before the pandemic, huh? Well, now our lives depend on it!

I never heard of Zoom before the pandemic, actually. But it has turned out great. They have been improving the apps, both mobile and desktop, constantly and that has made the the leading video calling software. It's vital for your company nowadays, with all the social distancing measures. Plus, pricing's not bad.

Pros

Zoom is great for online meetings. Whether you need it to share your screen, make discussions, create forums, webinars, Zoom is the leading video conferencing software in the market. Video is smooth, audio is clear. You got everything on it. Don't take it from me, you can try it for free and decide if you want to purchase one of their various plans.

Cons

Zoom can be very confusing for older people, therefore they often need help. Also, their desktop app can be too much for lower range computers (but it will still run nice in most cases) so make sure you don't have any more apps running on the background whenever it's possible.

Samuel S.
  • Industry: Performing Arts
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
4

3
Reviewed on 13/12/2021

Effective but Buggy!

Works well but can always be improved technologically speaking

Pros

I love how common it is and how popular many people use this throughout every industry, the simplicity of this makes this the obvious choice.

Cons

I think overall bugs, audio drop outs, and connectivity issues are the biggest things I've encountered.

Alternatives Considered

Webex

Reasons for Choosing Zoom Meetings

Was too hard to use

Reasons for Switching to Zoom Meetings

Zoom is just user friendly
Steph P.
  • Industry: Nonprofit Organisation Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

5
Reviewed on 27/12/2021

Critical for people with ADHD

Pros

There are lots of things that are helpful about Zoom, especially during a time when working from home was required. The biggest takeaway for me was how helpful Zoom is for my ADHD. I have always had a really hard time paying attention to someone over the phone, so working from home was daunting. But I have found that if I can look at someone's face while they are talking, I don't get as distracted -- even if we aren't in the same room together. Having virtual meetings be a more normalized option has made me better at my job, and Zoom has made it easier for everyone to have access to video chat services -- on their computer or on their phone. Zoom has made it easier for me to build and maintain relationships in my personal and professional life, regardless of if someone has an android or iphone. I'm more productive during meetings and am able to retain more details about the conversation. Zoom is also superior in this way because of where I can move the windows around. So I can move people's faces in the order that is the most productive for me (like who is talking vs everyone at once, etc).

Cons

There are too many clicks needed to do anything. When I log in, I wish I could schedule a meeting without having to click into my account page. When I want to change my virtual background, I wish I didn't have to take 3-5 clicks to do that.

Molly P.
  • Industry: Education Management
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 9/1/2022

Zoom makes Remote Meetings Easy

Pros

Zoom makes it easy for our remote team to meet and work together. We can share files in the chat, chat with one another, and screen share to show concepts. The only better option would be being in the same room, which isn't always possible

Cons

It can be hard to figure out small details of zoom settings, and easy to mess up. We've accidentally forgotten to turn on the waiting room, or allowed 60+ participants to join with their microphones on. Once you make a mistake like this on a particular call, it's not easy to fix

Alternatives Considered

Microsoft Teams

Switched From

Google Hangouts

Reasons for Switching to Zoom Meetings

Zoom was much more commonly used, so easier to use with non-tech-savvy customers

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