--- description: Review of Relenta Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Relenta | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Higher Education CRM Software](/directory/3231/higher-education/software) > [Relenta](/software/7309/relenta) # Relenta Canonical: https://www.softwareadvice.ie/software/7309/relenta Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/7309/relenta?page=2) > Relenta is an email-based customer relationship management solution suitable for small and mid-sized companies. It helps businesses in email management, contact management, sales automation and providing a shared calendar. Relenta keeps a history related to tasks, notes, sales in the pipeline, files and marketing. The Relenta dashboard utilizes a one-click work environment. Messages, activities, files and contacts are available from the top toolbar and the contact and task manager keeps information organized and updated in real-time. New tasks and are automatically synced on the shared calendar so that users can be kept in the loop. Email campaigns can be created using multiple contacts in the system and set to be delivered at a later date or time. With share inbox space, the team can collaborate by accessing the data at the same time. It provides integration with multiple apps via Zapier. Relenta CRM offers per user, per month subscription-based pricing model. > > Verdict: Rated **4.9/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 33 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Relenta ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: $39 per user per month on annual subscription. $49 per user monthly. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, United Kingdom, United States ## Features - API - CRM - Calendar/Reminder System - Contact Database - Contact Management - Customer Support - Dashboard - Data Import/Export - Email Management - Email Marketing - Interaction Tracking - Internal Chat Integration - Lead Management - Live Chat - Marketing Automation - Performance Metrics - Prospecting Tools - Routing - Sales Pipeline Management - Search/Filter ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Higher Education CRM Software](https://www.softwareadvice.ie/directory/3231/higher-education/software) ## Related Categories - [Higher Education CRM Software](https://www.softwareadvice.ie/directory/3231/higher-education/software) - [iPad CRM Software](https://www.softwareadvice.ie/directory/433/ipad/software) - [Contact Management Software](https://www.softwareadvice.ie/directory/434/contact-management/software) - [Mortgage CRM Software](https://www.softwareadvice.ie/directory/345/mortgage-crm/software) - [CRM Software for Startups ](https://www.softwareadvice.ie/directory/3235/startup/software) ## Alternatives 1. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (984 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Odoo](https://www.softwareadvice.ie/software/77019/odoo-pos) — 4.2/5 (1294 reviews) 4. [Kommo](https://www.softwareadvice.ie/software/3142/amocrm) — 4.3/5 (195 reviews) 5. [Insightly](https://www.softwareadvice.ie/software/2667/insightly) — 4.0/5 (654 reviews) ## Reviews ### "Great CRM" — 5.0/5 > **Peter** | *9 December 2015* | Information Technology & Services > > **Pros**: All clients are kept separate. I looked at other platforms and some are limited because only one database is create for the small business itself. That's why Relenta is great for marketing agencies/companies. All your clients can have their own area and not get bundled together. > > **Cons**: Relenta doesn't yet have email open analytics, this would be really helpful. > > Relenta has seamless integration between contacts, calendar and email. There are some really simple yet time saving features, most software overlooks the importance of these things. ----- ### "Single most important software for email productivity, customer relationship, task management" — 5.0/5 > **William** | *1 February 2017* > > The Relenta software intelligently brings together 4 key items necessary to manage email communications: email activity, customer/contact, action (tasks) and time (events). I could never understand how to effectively incoming emails and necessary follow-up in a meaningful way. I started using Relenta in 2009 and have not looked at another email system since then. This software has been the key to success in running a small, rapidly changing business operation of 1 to 6 independent contractors (local office which is part of a national non-profit educational organization). The software is the center of my business communications and allows me to augment activities associated with our corporate CRM (Netsuite) system. It is non-intrusive and adaptable to changing circumstances. Key advantages: 1) Track incoming requests for service (emails and phone calls); set reminders for follow-up (meetings; phone calls, etc); activity is always tied to a contact and a calendar date/time) 2) Easily review/update daily, weekly, monthly calendar of events 3) Use mobile device to monitor/update activity using Relenta 4) Lookup contact and immediately see all activities (emails, events, phone calls, etc) 5) Create lists for tracking attendance at weekly events (public lectures; event schedules with multiple attendees). All events can also be easily linked to multiple contacts for effortless follow-up; 6) Send HTML newsletters 7) there is so much more but it all occurs seamlessly and without effort; so that I can focus on the business instead of the technology. 8) The Relenta team is always brilliant and friendly\! 9) I also use Relenta to manage my personal (family) email activities and events. ----- ### "Perfect tool to manage relationships" — 4.0/5 > **Verified Reviewer** | *15 December 2015* | Research > > **Pros**: Very easy to use and is very flexible, there are multiple ways of doing the same task in Relenta so you have the ability to find your ideal workflows, to do things your way. It has all the tools I need, it’s an all-in-one solution combining multiple apps into one (email, contact manager, calendar, task manager, cloud storage, sales pipeline, email marketing) The contact timeline feature alone makes it worth it - the ability to have the ENTIRE history of a relationship on one screen is extremely powerful\! The customer service is fantastic, they are very quick to reply and help to find custom solutions. They helped me find the perfect setup and optimized it for my needs. They actually care - which is pretty unusual in my experience. > > **Cons**: Despite having most of the features I need, a few additional ones would be desirable - e.g. email statistics and more integration with other apps. This is only reason I give 4 stars instead of 5. > > My business relies 100% on the successful management of relationships via email, and Relenta makes this task extremely simple and intuitive. The amount of time and money I save by using Relenta is unbelievable. It allows me to turn my emails into tasks, so it is not only to communicate with my contacts but also to organize my own workload and automate a lot of tasks that I previously had to waste time on to do manually. It’s a life saver. ----- ### "Make it Happen Software" — 5.0/5 > **Rod** | *14 October 2016* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Having a total view / understanding of what is happening with our customers. > > **Cons**: We always want more now\! :) I think this is the ying and yang of all software. What I'd like to see them add is more API supported apps. > > We have enjoyed using Relenta now across 3 different companies. What I have enjoyed most is that Relenta continues to add features and functionality to make staying in contact with our customers easy and effective. ----- ### "Love this service." — 5.0/5 > **Larry** | *3 February 2017* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: The ease of tracking emails and it practically acts as a knowledge database for me. > > **Cons**: Some additional programs that could link to it. > > I spent many months looking for an email solution. Read many great reviews and after testing other systems knew Relenta would work for me. What I did not know was how well. Relenta is the cornerstone of my business and I have not even used many of the features. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/7309/relenta?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/7309/relenta) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data