---
description: Review of hc1 Lab Insights Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: hc1 Lab Insights Platform | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/393/healthcare-crm/software) > [hc1 Lab Insights Platform](/software/7315/healthcare-relationship-cloud)

# hc1 Lab Insights Platform

Canonical: https://www.softwareadvice.ie/software/7315/healthcare-relationship-cloud

> Labs lack the data and tools they need to make timely, data-driven decisions. Not only is working with lab data hard, but current systems – the LIS, the EMR, analytics tools – aren’t designed to provide robust lab analytics, enable effective outreach or manage customer service.

hc1 helps labs leverage their data to deliver superior outcomes.

Over more than a decade of working with labs, hc1 has developed the technology and expertise to make extracting insights from lab data quick and easy.

Our robust analytics tools and lab-centric CRM platform empower labs to optimize operations, engage with providers and inform testing and treatment decisions.  

What challenges can you solve with hc1 Insights™?

Collaborate across sales, service and operations with hc1 Operations Management™, the only lab-specific CRM. You can access critical customer information in real time, collaborate across departments and streamline processes to act on sales opportunities, quickly resolve issues and ensure your customers are satisfied.

Access real-time insights to drive superior lab performance and care with hc1 Performance Analytics™. We connect your disparate lab data sources to uncover the real-time information you need to improve turnaround time, manage sendouts, deliver proactive customer service and more.

Uncover test ordering patterns to identify and reduce test misutilization with hc1 PrecisionDx Advisor™. Identify duplicate testing, testing outside of established guidelines and combinations of tests that may not align with a patient’s clinical presentation. Then target change to specific providers, specialties or medical groups and improve overall care.

Leverage AI to resolve lab staffing shortages before they happen with hc1 Workforce Optimization™. Precisely schedule staff using cutting-edge AI technology that predicts future demand for lab services across your organization, proactively identifies potential shortages or overages and provides actionable staff scheduling recommendations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: hc1.com
- **Founded**: 2011

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Call Logging
- Campaign Management
- Client Management
- Collaboration Tools
- Commenting/Notes
- Configurable Workflow
- Contact Database
- Contact Management
- Customer Database
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export

## Support Options

- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Healthcare CRM Software](https://www.softwareadvice.ie/directory/393/healthcare-crm/software)

## Related Categories

- [Healthcare CRM Software](https://www.softwareadvice.ie/directory/393/healthcare-crm/software)
- [Sales Tracking Software](https://www.softwareadvice.ie/directory/3590/sales-tracking/software)
- [Medical Lab Software](https://www.softwareadvice.ie/directory/4538/medical-lab/software)
- [Hospital Management Software](https://www.softwareadvice.ie/directory/4733/hospital-management/software)

## Alternatives

1. [LeadSquared](https://www.softwareadvice.ie/software/33191/leadsquared) — 4.3/5 (167 reviews)
2. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (984 reviews)
3. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
4. [Spotler CRM](https://www.softwareadvice.ie/software/5776/really-simple-systems) — 4.4/5 (453 reviews)
5. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (6964 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/7315/healthcare-relationship-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/healthcare-relationship-cloud-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/7315/healthcare-relationship-cloud> |
| en-GB | <https://www.softwareadvice.co.uk/software/7315/healthcare-relationship-cloud> |
| en-IE | <https://www.softwareadvice.ie/software/7315/healthcare-relationship-cloud> |
| en-NZ | <https://www.softwareadvice.co.nz/software/7315/healthcare-relationship-cloud> |

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