AestheticsPro

Hi Jonna! We greatly appreciate your fantastic review of AestheticsPro! It's wonderful to hear that you're enjoying the software and finding it user-friendly. If you ever require assistance, please don't hesitate to contact us – we're always here to help! Wishing you all the best in the business! - the AP Team

Hello Deborah,

We appreciate your feedback as we continue to grow and improve our software.
We are sorry to hear you have been experiencing frustrations in tandem with your business processes. Our team strives to provide consistent communication with troubleshooting and resolution methods.
If a screenshare would help address your concerns in real-time, please reach out to our support team to arrange one. They are ready to assist and find a resolution.
Your candid feedback is invaluable to us and helps shape our improvements.

Thank you.
The AP Team

Hi Jeff! Thank you for your feedback! We're thrilled to hear that you’ve enjoyed our award-winning customer support—it’s always our goal to provide an exceptional experience. As part of our commitment to best practices, we recommend creating a new quote to ensure proper and accurate record-keeping if you need to make changes. If you need additional assistance, please don't hesitate to reach out. Wishing you the best in business - The AP Team

Hello Jennifer,

Thank you for sharing your feedback! We're glad to hear you appreciate our competitive pricing—especially in challenging times, we strive to provide value without compromising on quality.

We also understand your concerns about our support system. Our team is always glad to offer scheduled call times through our ticketing system to ensure we are available within your schedule. With these scheduled calls you are provided a screenshare opportunity and a recording of the call to refer back to or share with your team.

Your input helps us serve you better, so thank you for taking the time to share with us. Please don’t hesitate to contact our award-winning support team or your incredible client success manager for any questions! We are here to assist you.
-AestheticsPro Team

Hi Rhonda,

Your feedback is highly valued! Thank you for taking the time to provide your insight. We're delighted that you’ve noticed our ongoing upgrades and improvements, and we’re glad you find the program aesthetically pleasing with an easy-to-understand format.

Your observations provide our team with ways to enhance your experience as we continue to optimize our software.

We are thrilled to know that our E-Records features have provided ease to your daily business needs.

If ever you need assistance, please reach out to our award-winning support team or your client success manager.

We send you all the best for business success!
-AP Team

Hi Samantha! Thank you for your thoughtful review! We're so glad to hear that AestheticsPro has made such a positive impact on your business. The transition from outdated software to a modern, cloud-based solution can be a game-changer, and we’re thrilled that the ease of access and flexibility of AestheticsPro has made such a tremendous difference for you. It’s also wonderful to know that the Aurora update has enhanced your multi-location setup and that you’re enjoying the customization options and new mobile app. If you ever need additional assistance, please don't hesitate to reach out. Wishing you the best in business - AP Team

Hi Joseph! Thank you for your wonderful feedback! We’re thrilled to hear that you find AestheticsPro user-friendly and that it has been an excellent experience for you. It’s great to know the system helps streamline tracking supplies, inventory, and profits and losses—it’s designed to make managing your business as seamless as possible. If you ever need assistance, please don't hesitate to reach out. Wishing you the best in business - AP Team

Hi Melody! Thank you for your feedback! We're thrilled to hear that you find the software easy to navigate and user-friendly. Our goal is to create intuitive software that empowers users to learn and succeed with confidence! If you ever need assistance, please don't hesitate to contact us. Our award-winning support team loves to help. Wishing you the best in business - The AP Team

Hi Kimberly, Thank you so much for your kind review of AestheticsPro. We're thrilled to hear that your customer support representative provided you with the patience and understanding you needed. We’ll be sure to pass along your kind words to him—we know this will make his day! If there’s ever anything more we can do to assist you, please don’t hesitate to reach out. Take care, and we wish you the best in business - AP Team

Hi! Thank you so much for your glowing review! We're thrilled to hear that you're finding our one-on-one training helpful and that your experience with AestheticsPro has been positive so far. Starting a new business is an exciting journey, and we're honored to be part of your success story.

If you ever have questions or need further support, our team is here for you every step of the way. Wishing you the best in business - The AP Team

Hi Eileen,
Thank you so much for your fantastic review of AestheticsPro! We're thrilled to hear that you are enjoying our award-winning customer service, and that our software update and new mobile app are already making a difference for your practice. Your satisfaction is our top priority, and we’re here to ensure that your journey with AestheticsPro continues to be smooth and successful. If you ever need assistance, don’t hesitate to reach out to your dedicated Customer Success Manager—we're always eager to support you and help you make the most of our software. Wishing you continued success in your business, and thank you for being a valued member of the AestheticsPro community! - The AP Team

Hi Maria! Thank you so much for your wonderful review of AestheticsPro! We're thrilled to hear that you find our software easy to use and that our award-winning support team has been helpful to you. We strive to provide top-notch service and are always here if you need assistance. Don't hesitate to reach out – we're always happy to help! Wishing you continued success in your business. - AP Team

Hi Dr. Angela! Thank you for the wonderful review of AestheticsPro! We're thrilled to hear that you're finding the platform easy to use and valuable for your business. Doing business with AestheticsPro means gaining access to a constantly evolving suite of features designed to meet your needs. We’re here to support you anytime—don’t hesitate to reach out! Wishing you continued success! – The AP Team

Hi Natalie! Thank you for your feedback of AestheticsPro. We love to receive our clients' observations so we can continue to improve and set the bar for aesthetic management software. Your account manager is reaching out to you to answer any questions you may have. Wishing you the best in business from the AP Team!

Hi Bianca! Thank you for your awesome review of AestheticsPro! It's great to hear that you find our software and features user-friendly! If you need assistance in the future, please don't hesitate to contact us – we're always here to help! Wishing you all the best in the business! - the AP Team

Hi Riki,
Thank you so much for your amazing review of AestheticsPro! It's great to hear that you're enjoying your onboarding process. Just a reminder that in addition to our great marketing tools, we also offer Telemedicine powered by Zoom, E-prescribe and more! Plus, our new app is now available on both the Apple Store and Google Play Store. If you need any additional assistance, please feel free to reach out to your Customer Success Manager – we love to help! Wishing you all the best in the business! - the AP Team

Hi Vicky! Thank you for your wonderful review of AestheticsPro! We’re thrilled to hear that you’re enjoying our award-winning customer support and finding our 24/7 video training library so helpful. If you ever need anything, feel free to reach out – we’re always here to assist. Wishing you continued success in your business! - AP Team

Hi Colleen! Thank you for the fantastic review of AestheticsPro! We’re thrilled to hear you're enjoying the software’s ease of use, smooth navigation, and helpful marketing templates for communicating with your patients. We’re also glad to know our award-winning customer support has been a positive part of your experience. If you ever need assistance, our team is here for you—don’t hesitate to reach out. Wishing you continued success! – The AP Team

Hi Patricia, Thank you for your feedback of AestheticsPro. Our software is an all-in-one solution for managing your medspa, including HIPAA-compliant EMR, client management, reporting, marketing solutions, merchant services, and E-Prescribe. Plus, we have just launched exciting new updates including a new app, telemedicine, an improved client portal with 'book now' features, AP Focus, and more! If you would like to learn about any of our software features, please contact your Client Success Manager. Wishing you the best in business - the AP Team!

Hi Jenilyn! Thank you so much for your awesome review of AestheticsPro! It's great to hear that you're enjoying our ease of use and the top-notch care your Client Success Manager provides. If you ever need help, please reach out – we love to help! Wishing you all the best in the business! - the AP Team

Hi George, thank you for your feedback of AestheticsPro. We are happy to hear that you find our software to have a quick setup and that form creation is straightforward. Recently we've added some incredible new features including our brand new app, telemedicine capabilities, an improved client portal with 'book now' features, E-prescribe, and more! If you have any questions on these new updates, please contact your Client Success Manager. Wishing you the best in business from the AP Team!

Hi Darlene,
Thank you for your awesome review of AestheticsPro! It's great to hear that you find our software and features easy to navigate! If you need assistance in the future, please don't hesitate to contact us – we're always here to help! Wishing you all the best in the business! - the AP Team

Hi Sherri! Thank you so much for your wonderful review of AestheticsPro! We are excited to hear that you are enjoying the software and have found it user-friendly. In case you didn't already know, we recently released a new app that can be downloaded on the App Store or Google Play. Now you can access AestheticsPro seamlessly from your mobile device! And of course, if you need help with anything, please feel free to reach out! Wishing you all the best in the business! - the AP Team

Hi Kyndl! Thank you so much for your review of AestheticsPro! We are happy to hear that you have had all of your training needs met by our award-winning customer support team. Stay tuned for even more updates and features with our new software release - Aurora! Coming very soon! It will feature a new modern design to streamline your workflow and will be easy to use on any device. Wishing you the best in business! - the AP Team

Hi Jamie! Thank you so much for your review and feedback. AestheticsPro has been actively gathering feedback over the past few years to shape our newest software update, Aurora. We are excited to announce that this new update is now available to current customers - reach out to your account manager to switch over. You will find the updated features of Aurora to be quite helpful and will assist you with seamlessly managing your workflow with improved functionality. We also have a mobile app launching soon - Stay tuned! Wishing you the best in business - the AP Team

Hi Eve! Thank you for your amazing review of AestheticsPro! We're thrilled to hear that you're enjoying our award-winning customer support and finding our 24/7 video training library helpful. As you mentioned, we’re always working to introduce new features to enhance functionality and add value for our clients, and we’re glad to hear you appreciate that. If you ever need anything, please don’t hesitate to reach out – we’re always here to help. Wishing you continued success in your business! - AP Team

Hi Lisa,
Thank you for your feedback. As you know, our team waived your early termination fee as a gesture of goodwill, and we dedicated significant time on the phone with both you and your partner to address your concerns. During these conversations, we aimed to provide you with the necessary guidance on retrieving your records and ensuring a smooth transition.

We take customer satisfaction very seriously, and it’s disheartening to hear that our efforts did not resolve your concerns. Wishing you the best in business. - AP Team

Hi Danielle! Thank you so much for your wonderful review of AestheticsPro! We're thrilled you're enjoying our software, especially the form creator and the ability to attach forms to specific services. We're also glad the card-on-file feature makes appointment reservations easier for you! If you ever have any questions, please feel free to reach out - we love to help! Wishing you the best in business - the AP team!

Hi Ardis!
First off, we would like to say THANK YOU SO MUCH FOR BEING A CUSTOMER FOR THE LAST 8 YEARS! Your continued support means the world to us. And thank you for leaving such a wonderful review of AestheticsPro! We're delighted to hear that you find our software and features so uesful. If you ever need help, don’t hesitate to reach out – we’re always here for you! Wishing you ongoing success! - The AP Team

Hi Hulnara, Thank you for your feedback on AestheticsPro. Our software is an all-in-one solution for managing your medspa, including HIPAA-compliant EMR, client management, reporting, marketing solutions, merchant services, and E-Prescribe. Plus, we have just launched exciting new updates including a new app, telemedicine, an improved client portal with 'book now' features, and more! If you would like to learn about any of our software features, please contact your Client Success Manager. Wishing you the best in business - the AP Team!

Hi Cara!
We appreciate your fantastic review of AestheticsPro! We're thrilled you're making the most of our versatile software and benefiting from our top-notch customer support. Should you ever need assistance, don’t hesitate to reach out—we’re always ready to lend a hand. Wishing you continued success in your business! - The AP Team

Hi Sarah, thank you for your feedback of AestheticsPro. We're excited to let you know we've added new features like a brand new app, telemedicine capabilities, an improved client portal with a 'book now' option, E-prescribe, and more! To learn more about these features, please reach out to your Client Success Manager to learn more. Wishing you the best in business from the AP Team!

Hi Stephanie, Thank you for your fantastic review of AestheticsPro! We're thrilled to hear that you're finding our software so user-friendly, especially with features like charting, the check-out process, credit card integration, and the time clock. If you ever need anything, don’t hesitate to reach out – we’re always here to assist. Wishing you continued success in your business! – The AP Team

Hi Alexandra! Thank you so much for your amazing review of AestheticsPro! We are thrilled to hear that you are enjoying the software and have found it easy to navigate. In case you didn't already know, we recently released a new app that can be downloaded on the App Store or Google Play. Now you can access AestheticsPro seamlessly from your mobile device! And of course, if you need help with anything, please feel free to reach out! Wishing you all the best in the business! - the AP Team

Hi Kimberly, Thank you for the fantastic review of AestheticsPro! We're thrilled to hear you’re enjoying the software and managing accurate charting with ease. If you ever need assistance, don’t hesitate to reach out – we’re here to support you. Wishing you continued success! – The AP Team

Hi Bri! Thank you for your nice review of AestheticsPro! It's great to hear that you find our software and features user-friendly and easy to navigate! If you need assistance in the future, please don't hesitate to contact us – we're always here to help! Wishing you all the best in the business! - the AP Team

Hi Bryce!
Thank you so much for your glowing review of AestheticsPro! It's great to hear that you're enjoying our award-winning customer support. If you ever need additional help, please reach out to your Customer Success Manager – we love to help! Wishing you all the best in the business! - the AP Team

Hi Heand!
Thank you so much for your awesome review of AestheticsPro! We are thrilled you are enjoying the software and all it offers. We just wanted to remind that our new app is now available on the App Store and Google Play so you can access the software from anywhere on any device. If you need further assistance, please feel free to reach out. We love to help! Wishing you all the best in the business! - the AP Team

Hi Ashley! Thank you for your fantastic review of AestheticsPro! We're delighted to hear that you're enjoying our award-winning customer support and that your Client Success Manager has been helpful. If you ever need anything, don’t hesitate to reach out – we’re always here to help. Wishing you ongoing success in your business! - AP Team

Hi Susan, Thank you for your wonderful review of AestheticsPro! We're delighted to hear that you’re enjoying our award-winning customer support. If you ever need assistance, don’t hesitate to reach out – we’re always here for you. Wishing you continued success in your business! – The AP Team

Hi Ellen,
Thank you so much for your awesome review of AestheticsPro! We're delighted to hear that you're enjoying your onboarding process. Our team works hard to ensure a smooth and seamless experience for our clients, and your feedback is important to us. If you ever need help, don't hesitate to contact your Customer Success Manager – we love to help! We're committed to your success and are here to support you every step of the way. Wishing you all the best in the business! - The AP Team

Hi Kelly! Thank you for your wonderful review of AestheticsPro! We’re thrilled to hear that you find our software user-friendly and easy to navigate, and that it works seamlessly for multiple users. If you ever need anything, please don’t hesitate to reach out – we’re always here to help. Wishing you continued success in your business! - AP Team

Hi Shelby, thank you for your feedback of AestheticsPro. If you ever need assistance, please reach out to your Client Success Manager. Wishing you the best in business from the AP Team!

Dr. Boerner, we appreciate your candid feedback, and as you are aware a director from our leadership team has already spoken with you to move towards providing you more software education. Additional members of our leadership team will review your account to provide customized education and review your billing to ensure you are getting the best price possible because as you are aware we have not raised our software price in over two years. We thank you for remaining a loyal client and hope to remain partners with you for another 12 years and beyond!

Hi Breanna,
Thank you for your wonderful review of AestheticsPro! It's great to hear that you find our software and features very user-friendly and are enjoying our award-winning customer support! If you need assistance in the future, please don't hesitate to contact us – we're always here to help! Wishing you all the best in the business! - the AP Team

Hi Scott, thank you for sharing your feedback on AestheticsPro. We’re sorry to hear that it didn’t meet your expectations. We want to reassure you that any custom forms created within your software are exclusively for your practice—they will never be shared or made available to others. Our goal is to provide a secure and tailored experience for each business. Wishing you all the best! – The AP Team

Hi Carol, Thank you for your fantastic review of AestheticsPro! We're excited to hear that you're finding our software user-friendly, safe for your practice, and easy to access. We're also glad you're enjoying our award-winning customer support. If you ever need anything, don’t hesitate to reach out – we’re always here to help. Wishing you continued success in your business! – The AP Team

Hi Felina, Thank you for the wonderful review of AestheticsPro! We’re thrilled to hear you’re enjoying the user-friendly features, award-winning customer support, and making great use of our training library. If you ever need assistance, our team is here to help! Wishing you continued success! – The AP Team

Hi Shima, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. Our goal is always to provide the best possible service and support to our clients.
We understand that there may have been some misunderstandings regarding the terms and conditions outlined in your contract. We strive to ensure that all aspects of our services and pricing are clearly communicated and transparent. We our glad to hear that our support team was able to resolve this issue. Our customer support team is always available to help clarify any questions or concerns you may have. We wish you the best in business from the AP Team!

Hi Elizabeth! Thank you for your wonderful review of AestheticsPro! We’re so glad to hear that you find AestheticsPro easy to manage and user-friendly. It’s also wonderful to know that our customer service and training have exceeded your expectations—our team is always here to support you! We truly appreciate your feedback and if there’s anything more we can do to assist you, please don’t hesitate to reach out! Wishing you the best in business - AP Team