--- description: Review of EROAD Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: EROAD | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Fleet Management Software](/directory/4558/fleet-management/software) > [EROAD](/software/73791/eroad) # EROAD Canonical: https://www.softwareadvice.ie/software/73791/eroad Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/73791/eroad?page=2) > EROAD is a cloud-based solution that enables businesses to streamline processes related to fleet management, tax reporting, maintenance scheduling and more. It helps managers locate drivers and assets across locations, record vehicle activities, create geofences and share key information with customers/clients. EROAD allows businesses to manage fuel consumption, monitor vehicle idle time and create service schedules, reducing repair costs across fleets. Managers can utilize the platform to track driver activity, rank/benchmark performance and gain insights into driver behavior through reports. Additionally, professionals can utilize the platform to monitor assets across locations and record mileage or trip details EROAD allows drivers to maintain Hours of Service (HOS) logs, ensuring compliance with Federal Motor Carrier Safety Administration (FMCSA) standards. The solution is available on monthly subscriptions and support is extended via phone, email, documentation and other online measures. > > Verdict: Rated **4.4/5** by 106 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 106 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: EROAD - **Location**: Tualatin, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Other - **Pricing Details**: Contact EROAD for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Tracking - Audit Trail - Compliance Management - Customisable Reports - Delivery Tracking - Dispatch Management - Driver Management - EDI - Employee Management - Fleet Management - For Drivers - Fuel Management - Fuel Tracking - GPS - Geolocation ## Integrations (17 total) - Descartes MacroPoint - FourKites - FuelCloud - HERE - LoadMaster - LoadOps - PCS TMS - ProMiles Fuel Management - Q7 - SkyBitz - SpeedGauge - Trimble Accubid Anywhere - Trucker Tools - UKG Ready - WEX Benefits ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fleet Management Software](https://www.softwareadvice.ie/directory/4558/fleet-management/software) ## Related Categories - [Fleet Management Software](https://www.softwareadvice.ie/directory/4558/fleet-management/software) - [TMS Systems](https://www.softwareadvice.ie/directory/252/transportation-management-software/software) - [Route Planning Software](https://www.softwareadvice.ie/directory/1917/route-planning/software) - [Fleet Maintenance Software](https://www.softwareadvice.ie/directory/1148/maintenance/software) - [Trucking Software](https://www.softwareadvice.ie/directory/1064/trucking-dispatch/software) ## Alternatives 1. 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Tablets and cell phones lose connection this one has the unit in the truck. ----- ### "pros and cons" — 5.0/5 > **Deven** | *18 May 2019* | Transportation/Trucking/Railroad | Recommendation rating: 5.0/10 > > **Pros**: - stand alone unit not a phone app - easy to use---good quality---great user manuals - very helpful support on the phone or emails however most of the stuff I have contacted them on was not able to be explained or was not option to fix or modify -----RAN out of space in the "cons" box - so heres a few more-------- - I wish the unit was a little bigger --- with all the typing that has to get input the buttons are kinda tiny unless you have tiny fingers - the small screen makes looking at some info kinda tiny- not that big of a deal but larger would be nicer > > **Cons**: - logs my wife and I out anytime truck is off for 10 minutes-- be better for owner operators to be able to change this setting-( I can see where if it was a big company and some other driver might jump in a company truck and drive on someone elses logs if they forgot to log out) other company ELD's I have used in the past didn't do this - not able to customize anything for owner operator use or to make changes to things - limited HOS " on duty tabs" - no load check tab-- no safety check tab- no truckwash tab etc... always have to type all info in-- other companies ELD's have had more "tab" options - deletes current BOL's every night at midnight gotta reinput all BOL numbers everyday and if you are running multiple stops and BOL's it is annoying - my first quarter 01/01/19 - 03/31/19 ODO miles from daily mileage activity reports were not the same as my Eroads IFTA 1st quarter mileage report -- large difference in miles traveled - all of the issues listed above were either something no one knew how to fix or have answers for and/or there is no way to add or remove any HOS tabs that might not apply to what a certain company wants to have for certain "duty reasons" ----- The "depot is easy to use on my laptop or ipad or iphone ----- I have run over the years with different company ELOGs and this unit is a pretty good unit - I really like the unit- I just wish it was more customizable to a companies wants or needs and larger ----- ### "They dropped off the face of the earth" — 1.0/5 > **Jerry** | *20 October 2023* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10 > > **Pros**: Not much. I guess their ELD's work sometimes. > > **Cons**: Their customer support has dropped off the face of the earth over the last couple years. It takes days to weeks to reach a support agent after the frustrating task of calling and listening to their hold music for hours on end. At least they finally got rid of the live chat feature, since nobody monitored that anyway. > > Initially when we signed with them several years ago they were top notch with customer service, responsiveness, and hardware support. Something happened within the last 2 years, it seems the have almost completely abandoned their US base of operations. I understand this is a company based out of New Zealand, but the US base seemed pretty robust at first. We have, several times, had trucks sitting in the yard unable to drive because of lack of support from ERoad. As soon as they are threatened with being in breach of their end of the contract, somebody magically shows up and takes care of whatever problem we're having. Up until that point, crickets. ----- ### "EROAD Activity review" — 5.0/5 > **Keith** | *3 December 2019* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: 1. The Depot a. Activity Vehicles Tab i. Vehicles: provides an excellent map display of the vehicle groups with several map options of map, satellite, terrain, traffic/road condition and address search. Ignition on or off. ii. Truck info box: the zoom in goes down close to the immediate area of the vehicle. Today’s journey shows the route of the vehicle from start to end or present location with stops. Send a message to the vehicle. Link the location to google maps. iii. Truck details: Vehicle snap shot information with links to edit vehicle details and vehicle groups. Displays the vehicle Ehubo communication status. iv. Truck activity: shows idle, turning engine off driver log in and log out. v. Messages: View messages, send a new message or broadcast a message to all vehicles vi. Daily Activity: shows vehicle and driver time line alongside the vehicle map locations with numerous export and print functions. vii. Event log is great for detailed vehicle status three to four times a minute for location , turning, speed, gps and cell quality. This is great for providing data for motorist complaints or disputes. b. Activity Drivers Tab i. Duty status: time driving, on duty, off duty with the date and time. 14 hour column, drive column and 70 hour column for driver log status. ii. Link to edit driver iii. Link to view driver logs. iv. Easy to read driver log details and grid with export function. > > **Cons**: No dash cam option, however EROAD is working to add this option soon. > > The EROAD ELD is a great tool for driver efficiency, DOT compliance and they have a top notch support team for driver training, ELD issues and management support. The EROAD system is a very reliable system. ----- ### "still not fully utilised" — 4.0/5 > **wendy** | *18 February 2024* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10 > > **Pros**: it is good for finding the trucks if the eroad gps is current like said earlier there are times when the truck pin point can be hours behind > > **Cons**: the cost monthly and trying to get help when theres an issue. > > its a good function but like everything else its getting expensive ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/73791/eroad?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/73791/eroad) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data