--- description: Review of EROAD Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: EROAD | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Fleet Management Software](/directory/4558/fleet-management/software) > [EROAD](/software/73791/eroad) # EROAD Canonical: https://www.softwareadvice.ie/software/73791/eroad Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/73791/eroad?page=2) > EROAD is a cloud-based solution that enables businesses to streamline processes related to fleet management, tax reporting, maintenance scheduling and more. It helps managers locate drivers and assets across locations, record vehicle activities, create geofences and share key information with customers/clients. EROAD allows businesses to manage fuel consumption, monitor vehicle idle time and create service schedules, reducing repair costs across fleets. Managers can utilize the platform to track driver activity, rank/benchmark performance and gain insights into driver behavior through reports. Additionally, professionals can utilize the platform to monitor assets across locations and record mileage or trip details EROAD allows drivers to maintain Hours of Service (HOS) logs, ensuring compliance with Federal Motor Carrier Safety Administration (FMCSA) standards. The solution is available on monthly subscriptions and support is extended via phone, email, documentation and other online measures. > > Verdict: Rated **4.4/5** by 106 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 106 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: EROAD - **Location**: Tualatin, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Other - **Pricing Details**: Contact EROAD for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Tracking - Audit Trail - Compliance Management - Customisable Reports - Delivery Tracking - Dispatch Management - Driver Management - EDI - Employee Management - Fleet Management - For Drivers - Fuel Management - Fuel Tracking - GPS - Geolocation ## Integrations (17 total) - Descartes MacroPoint - FourKites - FuelCloud - HERE - LoadMaster - LoadOps - PCS TMS - ProMiles Fuel Management - Q7 - SkyBitz - SpeedGauge - Trimble Accubid Anywhere - Trucker Tools - UKG Ready - WEX Benefits ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fleet Management Software](https://www.softwareadvice.ie/directory/4558/fleet-management/software) ## Related Categories - [Fleet Management Software](https://www.softwareadvice.ie/directory/4558/fleet-management/software) - [TMS Systems](https://www.softwareadvice.ie/directory/252/transportation-management-software/software) - [Route Planning Software](https://www.softwareadvice.ie/directory/1917/route-planning/software) - [Fleet Maintenance Software](https://www.softwareadvice.ie/directory/1148/maintenance/software) - [Trucking Software](https://www.softwareadvice.ie/directory/1064/trucking-dispatch/software) ## Alternatives 1. 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Tablets and cell phones lose connection this one has the unit in the truck. ----- ### "pros and cons" — 5.0/5 > **Deven** | *18 May 2019* | Transportation/Trucking/Railroad | Recommendation rating: 5.0/10 > > **Pros**: - stand alone unit not a phone app - easy to use---good quality---great user manuals - very helpful support on the phone or emails however most of the stuff I have contacted them on was not able to be explained or was not option to fix or modify -----RAN out of space in the "cons" box - so heres a few more-------- - I wish the unit was a little bigger --- with all the typing that has to get input the buttons are kinda tiny unless you have tiny fingers - the small screen makes looking at some info kinda tiny- not that big of a deal but larger would be nicer > > **Cons**: - logs my wife and I out anytime truck is off for 10 minutes-- be better for owner operators to be able to change this setting-( I can see where if it was a big company and some other driver might jump in a company truck and drive on someone elses logs if they forgot to log out) other company ELD's I have used in the past didn't do this - not able to customize anything for owner operator use or to make changes to things - limited HOS " on duty tabs" - no load check tab-- no safety check tab- no truckwash tab etc... always have to type all info in-- other companies ELD's have had more "tab" options - deletes current BOL's every night at midnight gotta reinput all BOL numbers everyday and if you are running multiple stops and BOL's it is annoying - my first quarter 01/01/19 - 03/31/19 ODO miles from daily mileage activity reports were not the same as my Eroads IFTA 1st quarter mileage report -- large difference in miles traveled - all of the issues listed above were either something no one knew how to fix or have answers for and/or there is no way to add or remove any HOS tabs that might not apply to what a certain company wants to have for certain "duty reasons" ----- The "depot is easy to use on my laptop or ipad or iphone ----- I have run over the years with different company ELOGs and this unit is a pretty good unit - I really like the unit- I just wish it was more customizable to a companies wants or needs and larger ----- ### "Communication is HORRENDOUS\!" — 3.0/5 > **Tim** | *5 April 2024* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10 > > **Pros**: Easy to sign on, install and train drivers to use. Permanently mounted to the dash, but small in size. > > **Cons**: Communication from Eroad is beyond horrible. Like any company, we have turnover in management for various reasons. I've left many, many voicemails and sent multiple emails, only to hear nothing back. Added new trucks and needed more units. Months went by and zero responses. Finally reached someone on the phone after multiple tries again, and they gave the email and phone number for the Director Indirect Sales. He was floored that we got his phone number, said he'd look into it and simply ignores everything now. When we asked to cancel our contract after multiple years of putting up with them, they won't let you out of the contract. We've asked where to send the units and we'll just pay out the rest of the contract, and can't get a response. All we're asking for is to make sure we're not getting charged when the contract is done, and THEY WON'T ANSWER\! DO NOT DEAL WITH THIS COMPANY IF YOU VALUE YOUR TIME AND MONEY\! > > The units are okay. They blank out and reset going down the road after a couple of years of use. It's incredibly annoying at 2am in the morning and it's flashing bright lights in your face. The main issue with the company is the communication about their products and contract. Once you're signed, the care disappears and they will not respond or help in any way\! ----- ### "Best mix of features, ease of use and cost." — 5.0/5 > **Joe** | *16 May 2019* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: - Easy to install - I'd argue almost anyone could install the units. They are easy to configure once installed and start to - Value added features - from the tools to assist in IFTA and IRP filing, fleet expiration and maintenance tracking and DVIR automation you get a lot of features that other providers charge as individual add-ons or simply don't offer. -Easy to use - Drivers love the simplicity, makes their job easy -Hardware included and warrantied- While you can purchase outright, their pricing is competitive to the point you don't need to which helps to ensure you will always have working compliant units. > > **Cons**: -Initial assignment of units to equipment could be streamlined, instead of going to one screen and setting up the units assigned to the vehicle there are two separate menus. This could easily be remedied though. - No import functionality for driver info for smaller fleets. -Can't freeze service if you have a few unused units. (This probably isn't unusual across vendors but would be nice) ----- ### "Eroad Review" — 4.0/5 > **Verified Reviewer** | *14 May 2019* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10 > > **Pros**: The integrated tax/miles tracking. The Ehub is easy to use. > > **Cons**: In order to update a a fuel stop I missed, I have to upload a spreadsheet into the website. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/73791/eroad?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/73791/eroad) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data