---
description: Review of StoriiCare Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: StoriiCare | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# StoriiCare

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> StoriiCare is an EHR and care management platform for adult day care centers, assisted living/residential providers and home health care agencies. Trusted by 300+ care providers across 11 countries, it combines clinical documentation, billing, and family engagement in one easy-to-use system.&#10;&#10;Care staff document care digitally, replacing paper and reducing admin time. Administrators get real-time oversight, while families stay connected through activity updates and shared care profiles.&#10;&#10;Clinically, StoriiCare covers the full care lifecycle: assessments, care plans, medication administration, ADLs, progress notes, and incident reporting. For billing, it supports private pay and Medicaid - invoicing, payments, attendance tracking, authorization limits, and claims documentation, all in one platform.&#10;&#10;StoriiCare includes Skye, a built-in AI agent that helps staff draft progress notes, identify patterns in care data, and navigate documentation workflows - no technical expertise required.
> 
> Verdict: Rated **4.8/5** by 50 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 50 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: StoriiCare
- **Location**: Berkeley, US
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: StoriiCare charges based on the number of active clients or daily participants. Staff access to StoriiCare is unlimited.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Chinese, English, French, Hungarian, Japanese, Korean, Lithuanian, Portuguese, Russian, Spanish, Tagalog
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 206 more

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Accounts Receivable
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Assessment Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Authorization Tracking
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Candidate Profiles

## Integrations (12 total)

- HHAeXchange
- MatrixCare Home Health & Hospice
- MatrixCare Senior Living Facility
- MatrixCare Skilled Nursing Facility
- Microsoft 365
- Microsoft Entra ID
- Microsoft Entra Verified ID
- QuickBooks Online
- RotaCloud
- RouteGenie
- Stripe
- Stripe Billing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Clinic Management Software](https://www.softwareadvice.ie/directory/1447/hospice/software)

## Related Categories

- [Clinic Management Software](https://www.softwareadvice.ie/directory/1447/hospice/software)
- [Assisted Living Software](https://www.softwareadvice.ie/directory/3950/assisted-living/software)
- [Home Care Software](https://www.softwareadvice.ie/directory/4779/home-care-software/software)
- [Healthcare CRM Software](https://www.softwareadvice.ie/directory/393/healthcare-crm/software)
- [Nursing Home Software](https://www.softwareadvice.ie/directory/4690/nursing-home/software)

## Alternatives

1. [Fusion](https://www.softwareadvice.ie/software/395326/fusion-web-clinic) — 4.3/5 (717 reviews)
2. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (859 reviews)
3. [Alleva](https://www.softwareadvice.ie/software/365334/alleva) — 4.5/5 (282 reviews)
4. [ChiroTouch](https://www.softwareadvice.ie/software/1186/chirotouch) — 4.1/5 (1134 reviews)
5. [Tebra](https://www.softwareadvice.ie/software/1329/kareo-billing) — 3.9/5 (1385 reviews)

## Reviews

### "Safer records to keep" — 5.0/5

> **David** | *11 March 2025* | Medical Devices | Recommendation rating: 9.0/10
> 
> **Pros**: It reduces the errors of having incorrect information about each patient in order to keep a safe control of each medical record. It is a platform that stores all the clinical history of each patient in a very safe way and with the ease of accessing it from anywhere. It helps me a lot to have the precise information of each client
> 
> **Cons**: There is nothing that I have had problems with, it is a platform with its clear and precise tools and functions
> 
> You can have the profile of each user with the precise information, it helps to maintain an order of the information and be more organized

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### "Structured, Transparent, and Care-Focused" — 5.0/5

> **Emily** | *6 February 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: StoriiCare keeps our care documentation, care plans, daily notes, ADL tracking, and incident reporting all in one organized system, which greatly improves communication between caregivers and leadership. The care plan templates save time and create consistency across residents, and the family portal is a feature we really value because it provides transparency without adding extra administrative work. The platform is generally intuitive once set up, making it easier for CNAs and nurses to adopt. It also supports caregiver management well by allowing us to assign tasks, monitor completion, and maintain accountability. For the price, it delivers strong value as a centralized hub for compliance and record-keeping, especially for small to mid-sized care organizations.
> 
> **Cons**: We would like more native checkbox or quick-select inputs in note sections to reduce typing during real-time charting. Because these aren’t always available, we sometimes create tables and have staff manually type responses, which is less efficient. Some workflows require multiple clicks to reach, and deeper customization for reports and formatting would be helpful. We haven’t experienced major bugs, but occasional navigation and formatting limitations can slow staff down slightly. Scheduling and billing features work for basic needs, but organizations with more complex staffing or finance structures may still prefer pairing StoriiCare with a dedicated scheduling or accounting tool.
> 
> Overall, our experience with StoriiCare has been positive. Customer support has been responsive and helpful, especially during onboarding and template setup. The system provides good value for money by improving organization, compliance tracking, and caregiver oversight while also strengthening communication with families through the portal. While there is an initial learning curve and some usability refinements that could make charting faster, it has become a reliable day-to-day platform for care documentation, scheduling visibility, and team coordination.

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### "Feature-Rich and Customizable, with a Family App and Shared Calendar" — 4.0/5

> **Alexis** | *24 August 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Our facility loves the wide variety of feautures StoriiCare has to offer, including family app and shared calendar. We are able to customize many fields/features.
> 
> **Cons**: Some feautures include multiple steps, like adding contacts and linking them to the payer. There is no automated way to assign client's a unique ID (MRN, PMR, etc.) at this time.
> 
> We are in the last phase of implementation right now and have received great support from our specialist. The process has been very clear and smooth.

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### "Health and Social Care Perspective" — 3.0/5

> **Ben** | *3 June 2020* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: The Care Planning and Outcomes modules are good, as well as the Look and Feel of the site as a whole. We have had good feedback about the mobile app and the help chat too. The ability to request features and see the roadmap as it progresses is useful and gives a platform to shape the product. &#10;&#10;StoriiCare has given us a good solution to digital care planning and is mostly easy to use and intuitive.
> 
> **Cons**: Some features which we believed were already functioning from the initial sales pitch and demo are not yet implemented such as custom forms, custom tasks, custom assessments. The format of care plan (and other) exports is not very well implemented as there is no page break logic included. &#10;&#10;Many features added seem to be aimed towards a different user base than our own sector - with many additions being focused on US centric day care centres.

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### "Supportive" — 5.0/5

> **Eloise** | *18 June 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Supportive team\! The StoriiCare team has been responsive and supportive throughout implementation, providing guidance and training when needed. We particularly appreciate their willingness to listen to feedback and continue developing the platform to meet the needs of providers.
> 
> **Cons**: Nothing negative about storiicare to share on this review.
> 
> Amazing\! Overall, our experience with StoriiCare has been great. The system is user-friendly, reliable, and has helped us streamline documentation, care planning, communication, and medication management across our service.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/74544/sotriicare)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/patient-case-management/sotriicare-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/74544/sotriicare> |
| en-GB | <https://www.softwareadvice.co.uk/software/74544/sotriicare> |
| en-IE | <https://www.softwareadvice.ie/software/74544/sotriicare> |
| en-NZ | <https://www.softwareadvice.co.nz/software/74544/sotriicare> |

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