About Yelp Guest Manager

Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reservations, Kiosk, Takeout, Table Management, online brand building and more into one product. Yelp Guest Manager combines Yelp’s high-intent diner network with powerful solutions that simplify and streamline restaurant operations from takeout and delivery orders to dine-in seating.
Yelp Guest Manager Software - Have a large party coming up next week? Assign upcoming reservations and block tables days in advance, so you can prepare to staff up for the shifts ahead.
Yelp Guest Manager Software - Overbooked no more! We’re giving customers an accountability feature that requires staff to add their initials when making a booking change or a new in-house reservation that affects table availability.
Yelp Guest Manager Software - Now you can keep certain tables from being booked online each day.
Yelp Guest Manager Software - We’ve added seven new languages to help more customers seamlessly add themselves to your waitlist so front-of-house staff can focus on hospitality.
Yelp Guest Manager video
Yelp Guest Manager Software - Have a large party coming up next week? Assign upcoming reservations and block tables days in advance, so you can prepare to staff up for the shifts ahead. - thumbnail
Yelp Guest Manager Software - Overbooked no more! We’re giving customers an accountability feature that requires staff to add their initials when making a booking change or a new in-house reservation that affects table availability. - thumbnail
Yelp Guest Manager Software - Now you can keep certain tables from being booked online each day. - thumbnail
Yelp Guest Manager Software - We’ve added seven new languages to help more customers seamlessly add themselves to your waitlist so front-of-house staff can focus on hospitality. - thumbnail

Yelp Guest Manager pricing

Yelp Guest Manager does not have a free version. Yelp Guest Manager paid version starts at US$99.00/month.

Starting Price:
US$99.00/month
Free Version:
No
Free trial:
No

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Yelp Guest Manager Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.6
Customer Support
4.3
5 reviews of 336 View all reviews
Harsh
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/7/2021

Great website to check restaurant's review and book

As I mention to my friends, looking for a restaurant, go check them on Yelp and you can easily decide whether to go or not.

Pros

It has most reviews about any restaurant. It becomes "one place to book a restaurant" website where you can order, pay, check review, view photos, get the directions and even message the restaurant. What else do you need when you are hungry and don't have to browse different websites.

Cons

Sometimes I feel disappointed when Yelp doesn't allow to place order as they don't have tie-up with the website.

Patrick
  • Industry: Real Estate
  • Company size: 1,001-5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/1/2020

Easiest Restaurant Reservation Software

Overall, I think this is one of the best online reservation softwares available.

Pros

I absolutely love Yelp Reservations because it allows you to read reviews about a restaurant before making a reservation.

Cons

The one thing that I don't like is that sometimes you can get a reservation for a specific time by calling the restaurant directly even though it may not be listed on this software as available.

Omar
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source
Value for Money
1
Features
4
Ease of Use
4
Customer Support
1

2
Reviewed on 17/8/2018

Do not use it for advertisement, it is great as free service only

Great as free service, and the worst platform for the worth of dollar for advertisment.

Pros

As a user Yelp is good and helpful, even though we have some reviews which are not reliable.

Cons

I did got an offer to do paid advertisment using the Yelp business platform. It was my worst experience ever. The sales person gave me very good statistics about my business and other business for the paid ads. They pushed me to sign a contract with them for 6 months with a minimum amount ( i cant remember exactly). When i started, i found that the avarage click payment is much higher than expected. Then when I requested to cancel the contract, they requested me to pay a penelty fees. This shocked me, and I found my self that I have to continue with them. I did continue but I was totally unhappay and I told them this is cheating. After 6 months of paid ads, I didnt recieve any valuable leads from yelp. I told them I dont want to deal with your company any more. And after that I am recieving sales calls once or twice every week!!! I told them I dont want to deal with you, and the calls are still going till today, more than two years.

Jasmine
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/7/2022

THE best app there is!

Overall I like this app a lot, other than not being able to change your orders that it, I still love the app and I still recommend using it.

Pros

I love this app and it is going to be a round forever this is the quickest and most efficient app ever I love it. I can see this app being around for a very long time

Cons

The least thing that I like about this app is that When you want to reorder or change your order to your food you might have to cancel and reorder. you cant make changes once it is been sent out

Ramin
  • Industry: Real Estate
  • Company size: 501-1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 24/4/2019

Easy to use, does what it needs to do- on the site anyway, may as well use it.

It's an easy tool. I would even advise Yelp to extend it towards gyms and healthclubs something similar to a classpass model where people can just sign up for a class through Yelp.

Pros

It's simple and since we're on Yelp trying to determine where to go, what to eat it's a great tool to just take care of the reservation while we're on the page instead of going to opentable.com. There's not a lot more to rave about, it just does what it needs to do!

Cons

I cannot think of anything I would dislike. I've used it a handful of times and so far the restaurants seem to have a handle on it. I would actually use this more often if restaurants utilized the services more but I would imagine it costs money to do so.

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