--- description: Review of NAVEX IRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: NAVEX IRM | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Business Continuity Software](/directory/4137/business-continuity/software) > [NAVEX IRM](/software/76152/keylight) # NAVEX IRM Canonical: https://www.softwareadvice.ie/software/76152/keylight Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/76152/keylight?page=2) > Recognized as a Leader in the Gartner® Magic Quadrant for both IT Risk Management and IT Vendor Risk Management, NAVEX IRM brings visibility to risks frequently managed in disparate sources. It aggregates internal data points from all corners of the organization, as well as from assessments, audits, authoritative sources and external systems. By having everything centralized, correlated and connected, the platform enables organizations to see dependencies and to make smarter business decisions. Pricing of the product is based on a monthly subscription and support is extended via phone, an online help desk and video tutorials. Operational disruptions, risks from third parties, and cyber threats are just a few areas that are becoming more complex, expensive, and disruptive to organizations. NAVEX IRM is an easy-to-configure solution that helps find, assess, and continuously bring visibility to risks from across the entire organization. Quickly implement this innovative solution to solve your immediate challenges, and utilize its wide range of features to customize your program over time as your needs evolve: IT Risk Management: Quickly build an automated, robust and sustainable information security management system that enables continuous identification of new and emerging IT risks. Third-Party Risk Management: Efficiently uncover, assess, address, and monitor third-party risk. Gain real-time insights into your vendors’ performance and protect the organization through automation. Privacy, Risk \& Compliance: Automatically monitor and ensure compliance with privacy regulations and programs to create processes that are consistent, repeatable, and easily auditable. Business Continuity Management: Utilize easy-to-configure risk assessments to develop detailed plans and conduct business impact analyses. Build and test recovery plans to strengthen organizational resilience. Health \& Safety Management: Meet compliance obligations and improve your employees' wellbeing by automating and strengthening safety processes. Operational Risk Management: Determine the top risks that impact your organization's operations. Make proactive, data-driven decisions to strengthen operational resiliency. > > Verdict: Rated **4.7/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 20 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NAVEX - **Location**: Lake Oswego, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$2,600.00 - **Pricing Details**: 14-day free trial, no credit card required. Team Edition: starting at $2,600/month (billed annually). Team Edition Plus: starting at $4,000/month (billed annually). Standard: starting at $6,500/month (billed annually). Enterprise: contact Lockpath for pricing. A one-time onboarding fee is also payable. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Alerts/Notifications - Approval Process Control - Archiving & Retention - Assessment Management - Asset Tracking - Attestation - Audit Management - Audit Planning - Audit Trail - Business Process Control - Collaboration Tools - Compliance Management - Compliance Tracking - Configurable Workflow - Configuration Management - Contract/License Management - Corrective and Preventive Actions (CAPA) - Cost Tracking ## Integrations (1 total) - Acunetix ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Business Continuity Software](https://www.softwareadvice.ie/directory/4137/business-continuity/software) ## Related Categories - [Business Continuity Software](https://www.softwareadvice.ie/directory/4137/business-continuity/software) - [Integrated Risk Management Software](https://www.softwareadvice.ie/directory/4101/integrated-risk-management/software) - [HIPAA Compliance Software](https://www.softwareadvice.ie/directory/4599/hipaa-compliance/software) - [Audit Software](https://www.softwareadvice.ie/directory/4188/audit/software) - [Risk Management Software](https://www.softwareadvice.ie/directory/4423/risk-management/software) ## Alternatives 1. 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And for those times where help is needed, the Lockpath Support and Professional Services teams are first class. Always eager to help and it is evident that customer service is a high priority for the company. Workflows and notifications can be easily built which can provide a centralized location for many use cases, including: Identifying and monitoring risks; Recording regulatory and other requirements, controls associated with those requirements, including assigning ownership and review of those controls, and Audit projects which are tied directly to the controls; Vendor Management, including monitoring compliance and tying to any applicable risks. I guess what I'm trying to say is, the Keylight GRC platform helps take some of the complexity out of GRC. The above are just a few of the many possibilities. Because the tool is so easy to configure, I tell my colleagues to "tell me your dream"-- I'm usually able to get pretty close. > > **Cons**: Sometimes the tool is less than intuitive. Don't get me wrong-- I still stand by my statement that it is extremely easy to use-- but sometimes the way to do something is not the way you'd imagine. Most times, there is a way to do what you need to do, it's just not always the way you'd expect. Lockpath Support is always an excellent resource to work through these situations. ----- ### "Robust GRC Management Tool" — 5.0/5 > **Rick** | *8 June 2018* | Recommendation rating: 8.0/10 > > **Pros**: This is a fully customizable solution to help meet GRC management needs. This has also been expanded into other areas, including assessments, asset reviews, documentation management/reviews, testing management, vendor management, and a host of other things. > > **Cons**: The online doc is ok, but may need updating. We have also run into reporting limitations, and the software can struggle with graphic reporting if the number of records exceed some preset quantity. The other is very specific; when creating a new field and setting the character parameters, the parameters are permanent for the life of the field. For example, if a text field is set for 100 characters, but a year later, you find a need to allow for 500 characters, the existing field cannot be redefined. A new field needs to be created to allow for the expanded setting. So when you are trying to create a field and be cognizant of the space (i.e. limiting to 100 characters), you are limiting the future-growth of the data this field may manage. The same goes for the tolerances of the numeric fields. Once the parameters (number of spaces before and after a decimal point) are set, there is no changing the field. It must be replaced with a new field, rather than having an effective recalculation process. > > Makes managing GRC tasks, exceptions, vendors, etc much MUCH more efficient. We have seen significant time savings by using this software. ----- ### "Keylight has been a good platform and meets our needs" — 4.0/5 > **Mike** | *6 June 2018* | Recommendation rating: 7.0/10 > > **Pros**: Excellent customer service, intuitive and easy to use. layout and menus are well suited for navigation and functionality. > > **Cons**: On premise solution has some bugs to work out. software could be faster when clicking through and going from page to page. > > A very good third party management software. It has helped us to streamline and organize our 3rd party risk management process ----- ### "Excellent GRC platform with phenomenal support." — 5.0/5 > **Michael** | *6 June 2018* | Recommendation rating: 8.0/10 > > **Pros**: LockPath Keylight is highly customizable and new features and upgrades are released on a very timely schedule. The platform is highly stable and provides great insights to our data across our environments. Custom dashboards and reporting metrics can be configured for different roles as well which helps provide the most important data to a given user. Be it high level CISO dashboards, to implementation based feeds for system administrators, the customization capabilities are there. > > **Cons**: There is a slight learning curve with this product but this has become incrementally less with every release. I would not say it is complicated by any means, complexity largely results in how vast you've opted to customize your system and integrate connectivity with other platforms through connectors. > > Excellent customer support and the ability for me to use the product however our organization sees fit. Often a process or workflow design can become a reality within weeks without having to build out new features or wait for software to catch up. ----- ### "Keylight is nimble, useful system." — 4.0/5 > **Verified Reviewer** | *9 January 2019* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Keylight makes the complex tasks involved in vendor management easy to handle. From vendor communications to information retention, Keylight does it all and in a fairly user friendly way. > > **Cons**: Lockpath has traditionally not communicated potential problems in upcoming updates and has not provided system issue notifications very well, if at all. They are pleasant to talk to but work from the basis of regardless the problem, we're only going to discuss issues if you call in. > > Keylight lets us manage our vendors in a very simple way. We can add vendors, provide assessments, provide reviews, and render decisions all within the system and effectively. It has simplified a number of tasks for me personally. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/76152/keylight?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/76152/keylight) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data