---
description: Review of Elfsight AI Chatbot Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Elfsight AI Chatbot | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Elfsight AI Chatbot](/software/764145/AI-Chatbot-by-Elfsight)

# Elfsight AI Chatbot

Canonical: https://www.softwareadvice.ie/software/764145/AI-Chatbot-by-Elfsight

> Elfsight AI Chatbot is an AI agent for websites, not live chat software. The difference matters when you are comparing tools: there is no operator console, no queue and no shift schedule. The agent handles visitor questions on its own and only involves you when it has to.

It learns from the site you already have. Point it at your domain and it crawls the pages, assembles a knowledge base from them, and begins answering. Setup takes minutes rather than an implementation project, and it needs no developer. Uploaded documents and your own question-and-answer pairs extend what it knows, and its operating instructions come pre-drafted for you to adjust.

During a conversation the agent works toward an outcome. It requests contact details once a visitor shows genuine interest, so enquiries arrive with a name and an email instead of vanishing. It sends a follow-up when a chat goes quiet. It presents buttons and suggested replies that move people to the next step. It recognises returning visitors by name and carries the conversation across pages. Where the question calls for a human, it introduces one and opens WhatsApp or email.

It is deliberately built not to bluff. Anything your content does not cover is answered honestly and recorded as a knowledge gap, so you end up with a ranked list of what your website fails to explain. For most businesses this turns out to be the most valuable output of all.

Everything is logged. Conversations are stored and searchable, transcripts can be emailed as they close, and completed chats and captured contacts route into Google Sheets, HubSpot, Pipedrive, Zoho CRM, Intercom, Freshdesk and Slack. Chat events feed your existing Google Analytics reports. Cal.com and Calendly convert an interested visitor into a scheduled call. Zapier, n8n, Integrately, Pabbly Connect and webhooks cover everything else.

The widget adapts to your site rather than announcing itself: themes generated from your brand colour, a font library, custom greetings, placement and display rules, and CSS and JS editors for finer control. Lazy loading keeps it clear of your page-speed budget.

Billing is a single flat monthly fee. No charge per seat, per visitor or per resolved conversation, and no limit on how many chats run or how many colleagues have access. Plans carry a monthly message allowance, so a high-volume site may need a larger one, but the figure is known before the month starts.

Best suited to organisations where the website owner answers the website’s questions: local services, clinics and salons, online retailers, professional firms, SaaS companies and the agencies serving them. A poor fit for support departments that need a staffed live chat desk with routing, queues and agent performance reporting.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Elfsight
- **Founded**: 2017

## Commercial Context

- **Pricing model**:  (Free version available)
- **Pricing Details**: Every plan runs the same agent. The thing you came for — it learns from your site, collects contacts, follows up, books meetings, hands off to a person, reports knowledge gaps and replies in 76 locales — works on Free exactly as it works on $80. Higher plans raise the limits, add team features, unlock training on YouTube videos from Pro, and white-labelling from Enterprise.

Two numbers define a plan. Messages are what visitors send the agent in a month. Views are how many times the widget loads on your pages. Both reset monthly, and both are stated plainly above so you can size your plan against your actual traffic before you pay.

Testing doesn’t eat your plan. Every account gets a pool of free messages for training the agent and trying its answers in the configurator, separate from the monthly limit your visitors use. You can get the setup right before a single real visitor talks to it.

What you are never charged for: seats beyond your plan’s collaborators, visitors, conversations the agent resolves, or an AI usage meter. The price on the card is the price, known before the month starts.

No credit card is needed to start, the free plan has no time limit, and every paid plan carries a 14-day refund for any reason. Cancel yourself from the dashboard at any time.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Indonesian, Italian, Polish, Portuguese, Spanish, Turkish
- **Available Countries**: Australia, France, Germany, Italy, Norway, Poland, Spain, Sweden, Switzerland, United States

## Features

- AI Copilot
- AI/Machine Learning
- API
- API Access for Business System Integration
- API Flexibility
- Activity Dashboard
- Adaptive Learning
- Alerts/Escalation
- Autonomous Task Execution
- Autoresponders
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Complex Query Handling
- Configurable Workflow
- Content Accuracy
- Context Maintenance Within Sessions

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/764145/AI-Chatbot-by-Elfsight)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/764145-AI-Chatbot-by-Elfsight/> |
| en-AU | <https://www.softwareadvice.com.au/software/764145/AI-Chatbot-by-Elfsight> |
| en-GB | <https://www.softwareadvice.co.uk/software/764145/AI-Chatbot-by-Elfsight> |
| en-IE | <https://www.softwareadvice.ie/software/764145/AI-Chatbot-by-Elfsight> |
| en-NZ | <https://www.softwareadvice.co.nz/software/764145/AI-Chatbot-by-Elfsight> |

-----

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