--- description: Review of TestRail Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TestRail | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Test Management Tools](/directory/4622/test-management-tools/software) > [TestRail](/software/76542/testrail) # TestRail Canonical: https://www.softwareadvice.ie/software/76542/testrail Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.ie/software/76542/testrail?page=2) > TestRail is a cloud-based test case management platform that allows users to manage, track and organize software tests. Its key features comprise test management, test results tracking, reporting, metrics, integration, interface production and more. Its reporting and metrics tool is used to generate detailed summary reports and result comparisons across multiple test runs, track workloads, provide traceability and coverage reports and identify failed tests. TestRail integrates with JIRA, FogBugz, Redmine, Bugzilla, Axosoft, GitHub, TFS, Gemini, Lighthouse, Vault Pro, Rally, Mantis, Trac, BitBucket, YouTrack and Visual Studio. It also integrates with management tools for project management.TestRail is priced on a monthly subscription and support is extended via phone and email. > > Verdict: Rated **4.3/5** by 179 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 179 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: IDERA - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$38.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Alerts/Notifications - Automated Testing - Bug Tracking - Collaboration Tools - Commenting/Notes - Continuous Integration - Customisable Reports - Data Import/Export - Defect Tracking - Hierarchical View - Issue Tracking - Load Testing - Milestone Tracking - Move & Copy - Multiple Test Types - Parameterised Testing - Project Management - Quality Assurance - Real-Time Reporting ## Integrations (29 total) - Asana - Assembla - Axosoft - Azure DevOps Server - Bitbucket - Bugzilla - CircleCI - ClickUp - Confluence - Cypress - DesignWise - FogBugz - Functionize - GitHub - GitLab ... and 14 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Test Management Tools](https://www.softwareadvice.ie/directory/4622/test-management-tools/software) ## Related Categories - [Test Management Tools](https://www.softwareadvice.ie/directory/4622/test-management-tools/software) - [Automation Testing Tools](https://www.softwareadvice.ie/directory/4187/automation-testing/software) - [Performance Testing Tools](https://www.softwareadvice.ie/directory/4316/performance-testing/software) - [App Development Software](https://www.softwareadvice.ie/directory/4499/app-development/software) - [User Testing Software](https://www.softwareadvice.ie/directory/4651/user-testing/software) ## Alternatives 1. 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[Qase](https://www.softwareadvice.ie/software/427869/qase) — 4.8/5 (16 reviews) ## Reviews ### "TestRail Review" — 4.0/5 > **Verified Reviewer** | *19 July 2019* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Versatile allows you to start projects in multiple styles of SDLC agile to waterfall Customizations are plenty - if you can code you can extend it > > **Cons**: the fact that you have to code to extend - the reporting tools out of the box are lacking > > To be able to integrate well with both our automation and JIRA stories to show coverage ----- ### "TestRail: Great for companies willing to pay for it\!" — 4.0/5 > **Matthew** | *17 January 2019* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: First of all, TestRail is an extremely smarter way to track and maintain test cases than using Excel. I like how easy it is to create new projects, create custom fields, create test runs, and generate good looking reports to submit to your managers. The GUI takes a little bit to get used to, but once you get a hand of all of the key-shortcuts moving around the application is easy\! > > **Cons**: My least favorite part about this software is the JIRA plug in. In order to see the linked test cases from TestRail in JIRA, you need to have a TestRail account. In my company only the testing team had TestRail accounts, while the rest of R\&D didn't. While it was helpful for me as a tester to see the linked test cases on a JIRA bug, when we started off with TestRail we had assumed everyone in the R\&D department would be able to see this information so we could be more transparent in our testing. My company was not willing to pay for 100 TestRail accounts, so this was a bummer. If yours is then TestRail might be right for you\! > > Working on a Global team, TestRail enabled everyone to have a seat at the Test Case management/creation table. Editing existing test cases was very easy to do, and the GUI makes it easy to find any existing Test Case you are looking for. ----- ### "Amateur-Software without quality" — 1.0/5 > **möchte** | *6 June 2024* | Information Services | Recommendation rating: 0.0/10 > > **Pros**: the people want it. > > **Cons**: Nothing works correctly, many security-issues, support is like a chatbot but isn't. > > wouldn't buy again ----- ### "Works well for basic test management, but no innovation in years" — 4.0/5 > **Chris** | *20 September 2022* | Biotechnology | Recommendation rating: 6.0/10 > > **Pros**: Easy to set up and understand. Does not require a lot of in-depth config to hit the ground running. > > **Cons**: They have not added new features and improved the product in a very long time. It's only incremental updates and fixes. ----- ### "An easy, customizable tool that could be improved." — 4.0/5 > **Tom** | *17 January 2019* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: Compared to other test case management systems TestRail is relatively easy to set up and configure and maintain. The online documentation is readily available, concise and thorough with useful links to further information. The UI is familiar enough to users of other commonly used test management systems that they don't take long to feel comfortable with TestRail, making implementation and adoption easier. The vendor support is quick and helpful. > > **Cons**: It would be helpful to have more examples of how to realize the effectiveness of Milestones versus Test Runs and creating Test Case Templates. All of these are configurable within the UI however it takes a lot of trial and error to find how to make use of these features to best effect. Fields can be customized but some of the choices for required fields seems unnecessary, such as "Estimate" for test case. Adding the option to enter a "Description" or "How to Use This Field" for custom fields would be a useful addition as well. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.ie/software/76542/testrail?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/76542/testrail) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data