---
description: Review of Sourceteller Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Sourceteller | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [Sourceteller](/software/765766/Sourceteller)

# Sourceteller

Canonical: https://www.softwareadvice.ie/software/765766/Sourceteller

> Sourceteller turns the website and documents your business already has into an AI assistant that answers customers accurately, with a cited source on every reply. If your material doesn't cover a question, it says so instead of guessing.&#10;&#10;Add What You Already Have &#10;&#10;Paste your website address and Sourceteller finds and reads every page through menus, sitemaps and links, including pages built with JavaScript and the PDFs they link to. Or upload documents: PDF, Word, Excel, PowerPoint, CSV, text and scanned files, up to 50 at a time. Scans and image-heavy pages are read with OCR. When you re-check, only pages that changed are read again, so keeping answers current costs almost nothing.&#10;&#10;Answers You Can Check&#10;&#10;Sourceteller uses retrieval-augmented generation (RAG) with hybrid semantic and keyword search, so every reply is built from your own content, not the model's general knowledge. Each answer links to the exact passage, page and section it came from. It understands typos and vague follow-ups, keeps the context of the conversation, and asks a clarifying question when two products or services match.&#10;&#10;One Assistant, Every Channel&#10;&#10;- Website chat widget: one line of code on any site, including Shopify, WordPress, WooCommerce, Wix, Webflow and plain HTML. Customise its name, colour, position, greeting and starter questions, and lock it to the domains you allow.&#10;- AI phone line: point a number you already own at your assistant's SIP address. Callers ask out loud and hear a natural spoken answer in their language. Works with Twilio, Telnyx, Plivo, Vonage, Asterisk, FreePBX and local SIP providers.&#10;- Telegram: connect your own bot in about five minutes; it answers from the same knowledge base.&#10;- Share link and QR code: a hosted chat page for businesses without a website, for bio links, WhatsApp Business profiles or printed counter cards.&#10;Every setting applies to all channels at once.&#10;&#10;Any Language&#10;&#10;Customers can ask in almost any language and get the answer in theirs, even when your documents are in English, with the original source still cited. Phone calls run in 36+ languages, including Bangla and Banglish (mixed Bangla-English).&#10;&#10;You Set The Rules&#10;&#10;- Blocked topics the assistant must always decline, even if your documents mention them&#10;- Abusive messages blocked; instructions hidden inside a message are always blocked&#10;- Handoff to a person: your own contact message after unanswered questions or on request&#10;- Greeting, reply language and whether sources are shown&#10;- Daily caps on credits and voice minutes, plus low-balance alerts&#10;- Team roles (owner, editor, viewer) enforced by the server&#10;&#10;See Everything&#10;&#10;The dashboard shows every conversation and call, what was answered, what wasn't (revealing gaps in your material), the sources each answer used, and exactly what it cost.&#10;&#10;Private By Design&#10;&#10;Each workspace's data is isolated and filtered on the server. Your documents and conversations are never used to train AI models or shared with other businesses, and call audio is not kept. Sourceteller only answers questions; it never takes actions in other systems or runs in the background. Delete a document, a conversation or your whole account at any time.&#10;&#10;Simple Pricing&#10;&#10;No subscription and no feature tiers: every account gets every feature. New workspaces start with 50 free credits, no card needed. Then buy one-off credit packs from $5 that never expire. One answered question costs 1 credit; one minute of a phone call costs 6. Greetings, repeated questions and unchanged re-checks are free.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Sourceteller

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Sourceteller is pay-as-you-go: no subscription and no feature tiers. Every account gets every feature — cited answers over web chat, the website widget, voice and phone calls, Telegram, a share link and every supported language. &#10;&#10;You buy credit packs and spend them on what you use: an answered question costs 7 credits, a minute of a voice call 68 (74 on a phone line), and premium reading of a complex or scanned page 7.5. &#10;&#10;Uploading files, most website reading, greetings and repeated questions cost nothing. Credits never expire. Bigger packs give more credits per dollar — up to 45% more with Volume. &#10;&#10;Every new workspace starts with 1,000 free credits, no card required.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Algeria, Argentina, Armenia, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Denmark, Dominica, Dominican Republic, Ecuador and 49 more

## Features

- AI Text Summarization
- AI/Machine Learning
- Activity Dashboard
- Artificial Intelligence
- Automation
- Autoresponders
- Branding
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Complex Query Handling
- Content Accuracy
- Context Maintenance Within Sessions
- Contextual Guidance
- Controlled LLM Response Generation
- Cross-platform compatibility
- Customer Database
- Customer Service Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Market Research Software](https://www.softwareadvice.ie/directory/4222/market-research/software)

## Related Categories

- [Market Research Software](https://www.softwareadvice.ie/directory/4222/market-research/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/765766/Sourceteller)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/765766-Sourceteller/> |
| en-AU | <https://www.softwareadvice.com.au/software/765766/Sourceteller> |
| en-GB | <https://www.softwareadvice.co.uk/software/765766/Sourceteller> |
| en-IE | <https://www.softwareadvice.ie/software/765766/Sourceteller> |
| en-NZ | <https://www.softwareadvice.co.nz/software/765766/Sourceteller> |

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