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description: Review of Omni Chat Stack Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Omni Chat Stack | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [Omni Chat Stack](/software/765779/Omni-Chat-Stack)

# Omni Chat Stack

Canonical: https://www.softwareadvice.ie/software/765779/Omni-Chat-Stack

> Omni Chat Stack is a cloud-based shared inbox solution that helps customer support teams of any size consolidate multiple messaging channels into one place. Small businesses and mid-sized companies across retail, e-commerce, and service industries can use Omni Chat Stack to manage conversations from email, live chat, and social media without switching between tools. Core features include a unified inbox, conversation assignment, canned responses, and basic reporting. The unified inbox keeps all incoming messages visible to the whole team, reducing missed conversations. Conversation assignment lets managers route chats to the right agent quickly. Canned responses allow agents to reply to common questions faster. Reporting gives teams a clear view of response times and volume trends. Support is available via email, live chat, and a self-service knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Maaz Technologies

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Omni Chat Stack is priced per agent per month. Start free: your first agent is free on Starter, then $10 per additional agent. AI Chat ($20) adds an AI chatbot with 100 conversations a month in six languages. Voice Ready ($20) adds WhatsApp calling. AI Chat \& Voice ($30) includes both. AI Complete ($40) adds an AI receptionist that answers WhatsApp calls, with 100 voice agent minutes a month. Paid plans are flat per agent, with no setup fee or contract. WhatsApp message and call fees are billed by Meta directly to your account, and Omni Chat Stack adds 0% markup on every plan.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, Portuguese, Spanish, Urdu
- **Available Countries**: Argentina, Australia, Canada, Egypt, Jordan, New Zealand, Pakistan, Portugal, Saudi Arabia, South Africa, Spain, Türkiye, United Arab Emirates, United Kingdom, United States

## Features

- AI Smart Probes
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- AI-Powered Insights
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- Behavioral & Adaptive Logic Guidance
- Benchmarking
- Benchmarking & Norms
- Canned Responses
- Charting
- Chat/Messaging
- Conditional Logic
- Consumer Panels
- Contact Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Market Research Software](https://www.softwareadvice.ie/directory/4222/market-research/software)

## Related Categories

- [Market Research Software](https://www.softwareadvice.ie/directory/4222/market-research/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)
- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/765779/Omni-Chat-Stack)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/765779-Omni-Chat-Stack/> |
| en-AU | <https://www.softwareadvice.com.au/software/765779/Omni-Chat-Stack> |
| en-GB | <https://www.softwareadvice.co.uk/software/765779/Omni-Chat-Stack> |
| en-IE | <https://www.softwareadvice.ie/software/765779/Omni-Chat-Stack> |
| en-NZ | <https://www.softwareadvice.co.nz/software/765779/Omni-Chat-Stack> |

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