About Schedulicity

Schedulicity is the go-to all-in-one scheduling software for service providers and small businesses. Whether you own or work at a salon, spa, fitness center, or studio, this is the booking app for you. CLIENT LISTS & SCHEDULING Set up your profile by importing your existing client list and adding client preferences to their profile notes. Next, optimize your listing on The Marketplace by adding services/classes, business hours, provider/instructor info, multiple locations, and social media. Working with multiple providers or in multiple locations? Schedulicity links multiple employees and/or locations while keeping everyone’s payments and client lists separate. You can even edit individual bios, images, schedules, and notifications to keep everyone updated: Clients and providers. APPOINTMENTS & CLASS MANAGEMENT Once you’re all set up, you can control your busy calendar with color-coordinated appointment blocks and special icons for first-time clients, client messages, and more. Flag no-shows and cancellations, set up recurring appointments, and block off your weekend or vacation with the Personal Time feature. If you’re teaching a class, Schedulicity offers top-notch class management tools. Customize policies, upload and manage waivers, check attendees in and out, add or edit class listings, link classes, and clone and republish past events. One of our favorite class management features is the Waitlist feature for your most popular classes and/or instructors. Clients can wait on the list for a full class, and if someone cancels, you get instant alerts when a waitlisted client can fill a spot. You can also bundle packages together to sell multiple classes upfront, and use Group Booking to encourage clients to invite friends and family. DIGITAL MARKETING: EMAIL & TEXTS If you need help to consolidate all your appointment requests, add booking directly to your business's website, Instagram, and Facebook with several styles of embeddable Schedulicity widgets. No scheduling software is complete without digital marketing tools, and Schedulicity is no exception. Build out automatic email campaigns for thank yous, birthdays, appointment reminders, and more. Use one of our email templates for a single-use email (complete with your logo) to promote new products, make an announcement, and more. Be sure to use the list segmentation feature to ensure you send emails to exactly who you want to. You can also set up automatic text message reminders to cut down on no-shows, last-minute rescheduling, and cancellations. BUILT-IN PAYMENT PROCESSING We also offer Norm, where you can send the bill to clients via text. They can pay and tip straight from their phone, and you get an industry low rate of 2.5% + 15¢* for every transaction. You also get complimentary next-day funding and a card reader, if you have clients that prefer to swipe and dip. Handle gratuity, discounts, tax, and upsells right in the app, no hidden or annual fees ever. DETAILED REPORTING No matter what you use Schedulicity for, you can see detailed reports for Class and Workshop Popularity, Class Attendance, Estimated Revenue, Booking Activity, Package Popularity, Promotion Performance and Popularity, Sales Summary, and Cancellations. These reports can help hone your marketing, optimize your pricing, and adjust your products/services. Manage your business from start to finish with Schedulicity’s free booking app.
Schedulicity Software - Appointment Scheduling: Booking has never been easier for you and your clients. Our powerful appointment scheduling software gives you the foresight and control to better manage your time.
Schedulicity Software - Business App + Client App: So you can use Schedulicity anywhere, at anytime and your clients can book with you on the go.
Schedulicity Software - Marketing: You do great work, and we want people to know about it. Schedulicity's automated marketing tools build buzz, bring in new customers, and keep them coming back from more.
Schedulicity Software - Schedulicity Marketplace: Boost your visibility with a spot on our Marketplace, with over 65,000 appointments booked a day.
Schedulicity Software - Introducing Norm: Record transactions and process payments directly from a booking. Pay-by-phone checkout with Norm.
Schedulicity video
Schedulicity Software - Appointment Scheduling: Booking has never been easier for you and your clients. Our powerful appointment scheduling software gives you the foresight and control to better manage your time. - thumbnail
Schedulicity Software - Business App + Client App: So you can use Schedulicity anywhere, at anytime and your clients can book with you on the go. - thumbnail
Schedulicity Software - Marketing: You do great work, and we want people to know about it. Schedulicity's automated marketing tools build buzz, bring in new customers, and keep them coming back from more. - thumbnail
Schedulicity Software - Schedulicity Marketplace: Boost your visibility with a spot on our Marketplace, with over 65,000 appointments booked a day. - thumbnail
Schedulicity Software - Introducing Norm: Record transactions and process payments directly from a booking. Pay-by-phone checkout with Norm. - thumbnail

Schedulicity pricing

Schedulicity has a free version and offers a free trial. Schedulicity paid version starts at US$34.99/month.

Starting Price:
US$34.99/month
Free Version:
Yes
Free trial:
Yes

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Schedulicity Reviews

Feature rating

Value for Money
4.5
Functionality
4.2
Ease of Use
4.5
Customer Support
4.5
5 reviews of 109 View all reviews
CharRon E.
  • Industry: Entertainment
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 12/11/2021

Hip to Schedulicity

I can setup my service and have them ready for the client. It is a good start up if you need something. Plus you can set it up with Instagram and facebook pages.

Pros

Schedule system is easy to use. I can setup a class or service list and let the client pick what they want in service. Manage my team agendas and hours. add a landing page for my website

Cons

To get full access to the program, you need to get a payment plan. The free plan works well if you are starting out and trying to get booking of client but you only get 10 bookings a month.

Alternatives Considered

Acuity Scheduling and Square Appointments

Reasons for Choosing Schedulicity

I use Wix tools for my website and it is free with my subscription.

Switched From

Wix

Reasons for Switching to Schedulicity

It allow me to setup my schedule system without plan
Andreanne
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2020

Easy to use + Outstanding customer service

Outstanding customer service. Very helpful and resourceful staff, I always got a prompt and warm response to my inquiries. I felt supported and well cared for.

Pros

Very simple and intuitive setup process.
Super user friendly.
Loved the add-on format for selecting the services I needed, not paying for features I wouldn't use.

Cons

I would have loved to be able to translate all of the automated emails for my francophone clients and be able to offer them with access to their accounts on a French platform but overall I was so satisfied with the product I found it was worth working around this minor issue!

Alternatives Considered

Mindbody

Reasons for Switching to Schedulicity

The cost was what enticed me. The ease of use and customer service got me to stay
Carley
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 7/9/2022

Served its purpose

Great experience. Great program. Excellent customer service. Just outgrew the program

Pros

It was an easy program to manage and for patients to use.

Cons

It was lacking some features I needed, such as online scheduling and insurance billing options.

Alternatives Considered

Jane and Noterro

Reasons for Switching to Schedulicity

No. I decided now to go with Noterro.
Mindy
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
2
Ease of Use
2
Customer Support
4

2
Reviewed on 8/2/2022

Extremely useful yet comes with glaring unacceptable cons

I'm ready to leave Schedulicity because it has been over a year since they said certain features would be "coming soon to Canada" and they haven't yet.

Pros

I like how easy it is to customize group fitness/class settings to suit the unique needs of my business. I believe this platform comes with a high number of features for the price, so many would likely consider this high value.

Cons

PACKAGES: I think it is unacceptable that a business can add tax to any products or services EXCEPT PACKAGES. It makes absolutely no sense why I can charge my clients tax for personal training, group fitness but NOT packages/class session packs which is how I sell most sessions to clients. Schedulicity suggested that I just include taxes on my listed prices for packages. This is a terrible suggestion as the pricing will appear high, at a glance, when packages are supposed to appear to be reduced in price. Also, Schedulicity boasts all over their website about how they make it easy for business owners to track taxes and run reports etc. yet since I sell a lot of packages I can't simply run a report to see how much tax I have collected in a year. With Schedulicity's suggestion to include tax in my packages I'd have to create extra accounting steps for some purchases but not others.

CLIENT USER EXPERIENCE: In the client App it is hard for a client to see the details of classes they sign up for. There is a tiny "i" that the client has to tap in order to open a window to show them the location and extra details about their booking... none of my clients have ever been able to see this "i" button on their own so they just text me unnecessarily with questions that should be easier to find in their app.

PUBLIC BUSINESS LISTING: Any service or product that you create for your own needs behind the scenes like freebies or one-off visits are visible to the public incl. pricing.

April
  • Industry: Nonprofit Organisation Management
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
3

5
Reviewed on 23/7/2022

Schedule with schedulicity

I definitely would recommend this for a large or very amazing organization that wants to stay focused and business oriented and professional

Pros

There are so many great features to this application. Weather is that you’re doing just appointment keeping or managing calendars or actually using it for yoga/salon services or one of the numerous other applications and features of this app offers it is phenomenal for keeping your business or organization completely organized. The online payment portion is incredible because you can make sure that everything is paid for upfront and the fear of having a no call no show or someone like you off and nothing being paid for isn’t any fears anymore.

Cons

Some of the cons are that sometimes it’s not as user-friendly for some people as it is for others. I think it offers so much that sometimes it can make it harder for some people in order to be able to use

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