--- description: Review of Shop Controller Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Shop Controller | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Auto Repair Software](/directory/4261/auto-repair/software) > [Shop Controller](/software/76869/shopcontroller) # Shop Controller Canonical: https://www.softwareadvice.ie/software/76869/shopcontroller Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/76869/shopcontroller?page=2) > ShopController is a cloud-based online Auto Shop Management Solution that provides shop owners and clients with tools that reduce management tasks and create transparency between technicians, managers and customers, while simultaneously lowering IT support costs. With 24/7 access, ShopController has managed to eliminate the need for local servers, network assistance and backups. ShopController provides franchise management, fleet management and mobility certification services among the many other it is designed for. With unlimited workstations per location, shop owners are given the facility to function with far off locations without worrying about the data getting mixed up or lost. The app creates automatic real-time backup. Parts of heavy-duty vehicles are automatically added to the inventory as soon as they are sold or purchased. It creates customized inventory reports for the managers to identify various parts that need to be reordered and monitor the inventory levels. Additional features include the QuickBooks bookkeeping system that helps accountants go through a one-on-one online session on all the account related reports. All the customer and inventory data are automatically exported to QuickBooks to make sure that it is safe. > > Verdict: Rated **4.7/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 20 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ShopController - **Location**: Mesa, US - **Founded**: 1993 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Contact ShopController directly for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting - Alerts/Notifications - Appointment Management - Billing & Invoicing - CRM - Data Import/Export - Estimating - Inspection Management - Inventory Management - Labor Rates - Maintenance Scheduling - Multi-Location - Quotes/Estimates - Reporting & Statistics - Service History - User Management - VIN Lookup - Work Order Management - Workflow Management ## Integrations (2 total) - Flow - QuickBooks Online Advanced ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Auto Repair Software](https://www.softwareadvice.ie/directory/4261/auto-repair/software) ## Alternatives 1. [ARI](https://www.softwareadvice.ie/software/97484/ari-auto-repair-invoices) — 4.6/5 (600 reviews) 2. [AutoLeap](https://www.softwareadvice.ie/software/120367/autoleap) — 4.8/5 (742 reviews) 3. [AutoRepair Cloud](https://www.softwareadvice.ie/software/29965/autorepair-cloud) — 4.9/5 (163 reviews) 4. [NAPA TRACS](https://www.softwareadvice.ie/software/76836/napa-tracs) — 4.2/5 (258 reviews) 5. [Shopmonkey](https://www.softwareadvice.ie/software/88459/shopmonkey) — 4.6/5 (263 reviews) ## Reviews ### "The experience that i had" — 5.0/5 > **Alfazar** | *28 October 2023* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Their service was great and helpful user friendly high recommended for everyone this the best to work with > > **Cons**: There's no missing it almost perfect great service from this shop controller i had a great experience from you > > I don't have any problems in this business was very helpful they will help you to grow your business . ----- ### "I have the 8.3 version and I like it, I had tried out the 10.0, but it wasn't user friendly" — 4.0/5 > **Don** | *8 August 2017* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: the 8.3 is easy to use for people like myself who aren't computer savvy, It stays up to date with new vehicles, > > **Cons**: it doesn't update part costs while in the process of an invoice , we have to go back into inventory to correct and update values each time (if you change the price on an invoice, and close the invoice it defaults to the original price, for the next job) > > it was easy to use, helped many times when we put in the wrong vehicle serial \#, it would not accept it and we would have to go over our tracks and find Our mistake, especially with gov't inspections, saving us embarrassment with wrong vin \#'s for vehicle insurances etc ----- ### "We have mixed feelings with this software. You have to remember we are not computer technicians" — 3.0/5 > **Brian** | *23 August 2017* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: The program is fairly easy to learn and use for basic stuff. It is easy to create Work orders and build new customer files. The search program works really well when looking up old work orders. Shop Controller was very good to work with to customize our profile > > **Cons**: There are several glitches that still plague us after several years. The constant Save and Close procedure is a pain and when you are busy and miss a step it creates a back log. Once you learn the work arounds it is OK. The reports that you can generate are basically useless for any thing that I want. We also seem to loose contact with the main servers on a regular basis. Means a reboot of your computer to get back on line. Maybe our internet server but it is a major issue when the customer is standing in front of you ready to pay his bill. The transfer of our data from the old Shop controller program we were using was not perfect. Meaning we have to keep the old program going in the back ground to look things up. This is less of an issue as time goes on and as we build a new data base. > > It allows me to run my business ----- ### "A Really Good Program - Everything Flows\!" — 5.0/5 > **Rodney** | *26 April 2017* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: No contract Great support Flexible - set it up to work your way Access it from anywhere > > **Cons**: None that I can think of > > I'm glad I went with ShopController. It gives me everything I need to manage my busy shop. It works nicely with Worldpac and my other vendors, so putting together estimates is easy. Moving a work order along through the stages from appointment to invoice is a simple process, and it's easy to tell what's going on in the shop at any time. I was nervous about switching from my old, really basic program, but they assigned me a trainer who made it easy and worked with my schedule. ShopController support customized my screens so everything is laid out perfectly for the way I like to work. When I have a question, I know whoever picks up the phone will always be friendly and professional. Overall A really good program that will grow with my business. Pros No contract Great support Flexible - set it up to work your way Access it from anywhere Cons None that I can think of. ----- ### "Extremely satisfied customer since the start of our business in 2014" — 5.0/5 > **Steven** | *1 May 2017* > > **Pros**: This software is very easy to use by most anyone. Customization is achievable for your specific needs and the support staff is responsive, and will go the extra mile to assist you when you have a problem. > > **Cons**: I don't see a tutorial we can print so that we can utilize the program to the fullest. There are some modules that we could use to help us analyze our business, but we are not familiar with how to go about doing so. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/76869/shopcontroller?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/76869/shopcontroller) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data