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About Digital Wrench
Digital Wrench is a repair order software for small, medium and large repair shops. Maintaining work orders, customer history, income tracking, inventory maintenance and tracking hours worked are common features that this software offers.
The software was created to serve a variety of repair businesses including OPE, ATV, Motorcycle, golf, RV, Diesel Truck, marine and many other kind of repair shops. With its inventory tracking feature, Digital Wrench repair shop owners can track items sold, parts purchased and labor costs.
Digital Wrench provides templates that save owners time when generating invoices and work orders. Additionally, owners can track a work order throughout its lifecycle.
Digital Wrench pricing
Digital Wrench does not have a free version but does offer a free trial. Digital Wrench paid version starts at US$39.95/month.
Starting Price:
US$39.95/month
Free Version:
No
Free trial:
Yes
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Digital Wrench Reviews
Feature rating
5 reviews of 65
View all reviews
Cody
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4
5
Reviewed on 26/6/2020
Best Software I've found to date
They've always been professional and handled things as quickly as possible when possible.
Pros
Its super easy to use and train guys on. Allows my inventory to be tracked as well as my guys to clock in and out on jobs allowing us to bill out as much of our time as possible. Very affordable and has several features that shops need to function well.
Cons
I wish that there was some more customization available in certain area of our inventory/customer setup. I also wish we could run a web based version for access out of our mobile truck onsite. I would like it if our multiple computer setup would sync better/faster as that has caused some issues for us. Honestly I wouldn't mind paying for some of these items as additional upgrades to the program if the cost was reasonable.
Alternatives Considered
FullbayReasons for Switching to Digital Wrench
Fullbay was too expensive, wasn't upfront on costs to transfer data over and has a monthly cost. Fullbay does a handful of things Digital wrench don't that would be nice but not worth the cost difference.Response from VMT Software
Thanks for your comments. We do have technology we are looking at to perhaps allow your techs to create workorders and invoices out in the field. Currently you could use a VPN or a Terminal Service like TSP plus to accomplish that. You would need a network technician to set that up. You should also have a network technician look at your local area network to see if they can speed that up. Have them call us if you like.
Thank you.
Replied 6/7/2020
Jim
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5
5
Reviewed on 27/8/2019
Repair Order layout for a small shop
No problems. All is good.
Pros
You can get started using the software and constructing R.O's immediately. As soon as I got the program, I started entering customer and vehicle information to build a customer base. I then opened a repair order and entered parts and labor of where I was on the vehicle; at the time. It helped me catch up in the shop. I like the fact that I don't miss posting labor or parts. My bottom line showed an immediate increase in daily sales. I'm bringing in more money because I'm not missing items that were repaired or should have been added to the R.O.
Cons
When the customer pays me in advance, the cash receivable doesn't immediately calculate correctly. I have to press the "R"/recalculate before it will add the money to my already growing parts and labor totals.
Alternatives Considered
Mitchell RepairCenterReasons for Switching to Digital Wrench
Lower cost and the ease of choosing my own repair order layout. The 50 plus choices was a blessing.Response from VMT Software
Jim,
Thanks for the review.
As far as the adding payments or adding payments in advance, highlight the Repair Order, then click on the Add Deposit Button. This will calculate everything normally.
Replied 29/8/2019
Ralf
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
3
Ease of Use
2
Customer Support
5
3
Reviewed on 10/7/2017
Technician of 34 Years
It is flawless in keeping record of my cashflow.
Pros
I find it hard to use. And there is really nothing for me to coment on. The Program works great but is not what I was expecting.
Cons
As many of the other Software's out there this is aiming for the "Selling" and "Money" side of things. It is certainly not catering to the Customer. When I purchased this I was hoping to get a Software that can easily show me repairs that I did for my customers but that is not the Case here.
I am disappointed that the Customer gets left out in the cold.
So if you are looking to serve your Customers you may want to look elsewhere. If you worried about the Money side of things this Software is more than capable to do that for you.
Response from VMT Software
Ralf,
Sorry to hear you're having trouble finding the customer history.
All RO's relate to a customer, so you can easily see all work done, all parts sold to any particular customer by clicking on the $ icon on the very first screen. Then, click on the Find Customer button, select the customer and all RO's with balances will immediately display. To see all RO's, just uncheck the Balances Only button.
You can also filter the repairs by one of the customer's vehicles, a date range, or even search parts or labor with a keyword like 'Oil' or 'Brakes' or whatever you choose, all from the same screen.
If you every have any difficulties, please let us know. We are happy to help. Plus, it is comments from our customers that enable us to keep enhancing and improving our software.
Thank you,
Ray Rippey
Programmer
Replied 11/7/2017
David
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 11/8/2016
Outstanding business management software
I started my own auto repair shop a year and a half ago. Was looking for a software to keep track of all repairs and inventory. Was refered to Digital Wrench who was using software for an ATV shop. Looked into it and tried demo and fell in love with it. Ordered full version right away. Other than the ease of use, The price was the best part of this software.
Pros
I like the ability to give my customers a detailed description of repairs performed and individual price of parts on one receipt.
Cons
It is rather difficult to find previous repairs for 1 customer.
Response from VMT Software
David,
Thank you for the comment.
There are two ways to find customer history.
Option 1
From the same screen where you would start a repair order follow the tabs to the right. You will see a tab called 1 Customer History. When you click on that tab you will be able to select your customer and see all the history.
Option 2
To find all RO's for one customer click on the $ icon from the main screen, click on Find Customer, select the customer. Unclick balances only to see all past Ro's. You can then filter them by date, vehicle, or search by a keyword to see all Ro's that have that word. Call and we'll walk you through it.
Replied 10/7/2019
Dawn
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 7/8/2019
Run... Get this!
I cannot day enough good things about Digital Wrench. Our experience for the past 4+ years has been nothing short of amazing!!
Pros
We stumbled for the first year we started our own business. We were working off of paper invoices for our customers and our inventory was a mess! Within 15 minutes of installing this software, we were up and running and have not looked back. I cannot stress enough the ease of use and the security in knowing if there should ever be a problem, support is always there! The cost is below what would be expected for a program than can be virtually customized for any need! Completely satisfied!
Cons
As hard as I try to think of a negative... I just cannot.
Response from VMT Software
Thanks Dawn. Glad to hear Digital Wrench is working well for you.
Replied 8/8/2019
