---
description: Review of miniDesk.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: miniDesk.ai | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/4658/customer-support/software) > [miniDesk.ai](/software/774478/miniDesk-ai)

# miniDesk.ai

Canonical: https://www.softwareadvice.ie/software/774478/miniDesk-ai

> miniDesk.ai is a software solution designed to help businesses manage their operations and workflows. It is available as a cloud-based platform, making it accessible from any device with an internet connection. The software suits small to midsize businesses across a range of industries looking for a straightforward tool to support their day-to-day tasks. Core features are built to help teams organize work, track progress, and stay on top of business activities. The AI-assisted capabilities within miniDesk.ai are designed to help users work more efficiently by reducing manual effort. Support options available to users may include online resources to help with onboarding and ongoing use. miniDesk.ai provides businesses with a centralized place to manage key functions without needing deep technical expertise to get started.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: minidesk

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: One flat monthly price per workspace, not per agent. Every plan includes every feature: shared email inbox, live chat, web forms, AI agent, knowledge base, help centre, agent copilot, REST API and MCP server. Plans differ only by seats, monthly AI conversations, how long conversation history is kept, and the miniDesk badge on the chat widget.

- Free: $0, 1 seat, 75 AI conversations a month, 30 days of history, miniDesk badge on the widget
- Starter: $39/month, 5 seats, 375 AI conversations a month, 2 years of history, no badge
- Growth: $99/month, 15 seats, 2,250 AI conversations a month, 2 years of history, no badge
- Scale: $349/month, 50 seats, 12,000 AI conversations a month, 3 years of history, no badge

Conversations your team answers are unlimited on every plan. An AI conversation counts once, however long the thread runs. The AI is never billed per resolution and there are no overage charges: if you reach your AI allowance, the AI pauses until your next billing date or until you upgrade. The free plan does not expire and needs no credit card. Billed monthly in USD.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Austria, Croatia, France, Germany, Greece, Hungary, Italy, Luxembourg, Poland, Portugal, Romania, Singapore, Spain, Switzerland, United Kingdom, United States

## Features

- AI Copilot
- API
- Alerts/Notifications
- Chat/Messaging
- Chatbot
- Conversational AI
- Customer History
- Customisable Branding
- Customisable Templates
- Customization
- Email Management
- Help Desk Management
- Intelligent Routing
- Knowledge Base
- Knowledge Base Management
- Language
- Learning
- Live Chat
- Multi-Channel Communication
- Real-Time Data

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/774478/miniDesk-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/774478-miniDesk-ai/> |
| en-AU | <https://www.softwareadvice.com.au/software/774478/miniDesk-ai> |
| en-GB | <https://www.softwareadvice.co.uk/software/774478/miniDesk-ai> |
| en-IE | <https://www.softwareadvice.ie/software/774478/miniDesk-ai> |
| en-NZ | <https://www.softwareadvice.co.nz/software/774478/miniDesk-ai> |

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