---
description: Review of Gelato AI - LMS & Roleplay Practice Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Gelato AI - LMS & Roleplay Practice | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Sales Coaching Software](/directory/4369/sales-coaching/software) > [Gelato AI - LMS & Roleplay Practice](/software/777589/Gelato-AI-Sales-Training-Sales-Coaching-software-with-Corporate-LMS)

# Gelato AI - LMS & Roleplay Practice

Canonical: https://www.softwareadvice.ie/software/777589/Gelato-AI-Sales-Training-Sales-Coaching-software-with-Corporate-LMS

> Gelato AI helps organisations build real-world skills through practice, not just content. Employees hold realistic conversations with AI personas, by voice or text, and get a score and specific feedback after every attempt, so they are ready before the conversation counts.

Who uses it:
- Sales teams: discovery, objection handling, negotiation and product demos
- Customer service and contact centres: complaints, escalations, empathy and de-escalation
- Compliance and risk: policy explanations, KYC and mis-selling checks, regulated disclosures
- Managers and leaders: feedback, performance and difficult conversations
- HR and talent: onboarding practice and mock interviews generated from a job description

How it works: admins build AI personas (role, personality, tone, difficulty) and scenarios with objectives, scoring criteria and a pass threshold. Learners practise as often as they like. Managers see team readiness on dashboards, get needs-attention alerts and export audit-ready reports, and certifications can be gated on performance.

Gelato AI works in 12+ languages, including English, Hindi, Bengali, Marathi, Tamil, Telugu, Kannada, Odia, Italian and French. Use it inside the edzlms learning platform or connect it to your existing LMS through LTI 1.3 with single sign-on. Hosting is available in the EU or India, with data and backups kept in-region. Pricing is quote-based and a free trial is available on request.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: EDZLearn Services

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Gelato AI is priced on a custom quote based on the number of learners, the practice volume you need and your hosting region (EU or India). It can be used inside the edzlms LMS or added to your existing LMS through LTI 1.3 with single sign-on. Every plan includes the persona and scenario builders, voice and text practice, criterion-based scoring, manager readiness dashboards and onboarding support. A free trial is available on request. Contact us for a tailored quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Bangla, English, French, Hindi, Italian, Kannada, Marathi, Odia, Tamil, Telugu
- **Available Countries**: Australia, France, Germany, India, Italy, Malaysia, Saudi Arabia, Singapore, Spain, Switzerland, United Arab Emirates, United Kingdom, United States

## Features

- AI Buyer Persona Simulation
- AI Copilot
- AI Roleplay Scoring & Rubrics
- AI Text Summarization
- AI/Machine Learning
- Activity Dashboard
- Adaptive Learning
- Assessment Management
- Automated AI Coaching Feedback
- Automatic Transcription
- Built-in Course Authoring
- Call Monitoring
- Call Recording
- Call Tracking
- Coaching Card
- Coaching Materials
- Collaboration Tools
- Commenting/Notes
- Competition
- Content Library

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Sales Coaching Software](https://www.softwareadvice.ie/directory/4369/sales-coaching/software)

## Related Categories

- [Sales Coaching Software](https://www.softwareadvice.ie/directory/4369/sales-coaching/software)
- [AI Sales Roleplay Tools](https://www.softwareadvice.ie/directory/5537/ai-sales-roleplay-tools/software)
- [Learning Management Systems](https://www.softwareadvice.ie/directory/4584/lms/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/777589/Gelato-AI-Sales-Training-Sales-Coaching-software-with-Corporate-LMS)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/777589-Gelato-AI-Sales-Training-Sales-Coaching-software-with-Corporate-LMS/> |
| en-AU | <https://www.softwareadvice.com.au/software/777589/Gelato-AI-Sales-Training-Sales-Coaching-software-with-Corporate-LMS> |
| en-GB | <https://www.softwareadvice.co.uk/software/777589/Gelato-AI-Sales-Training-Sales-Coaching-software-with-Corporate-LMS> |
| en-IE | <https://www.softwareadvice.ie/software/777589/Gelato-AI-Sales-Training-Sales-Coaching-software-with-Corporate-LMS> |
| en-NZ | <https://www.softwareadvice.co.nz/software/777589/Gelato-AI-Sales-Training-Sales-Coaching-software-with-Corporate-LMS> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"We've helped more than 500000 buyers to find the right software.","email":"info@softwareadvice.ie","url":"https://www.softwareadvice.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.ie/#organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"Gelato AI - LMS & Roleplay Practice","description":"Gelato AI helps organisations build real-world skills through practice, not just content. Employees hold realistic conversations with AI personas, by voice or text, and get a score and specific feedback after every attempt, so they are ready before the conversation counts.\n\nWho uses it:\n- Sales teams: discovery, objection handling, negotiation and product demos\n- Customer service and contact centres: complaints, escalations, empathy and de-escalation\n- Compliance and risk: policy explanations, KYC and mis-selling checks, regulated disclosures\n- Managers and leaders: feedback, performance and difficult conversations\n- HR and talent: onboarding practice and mock interviews generated from a job description\n\nHow it works: admins build AI personas (role, personality, tone, difficulty) and scenarios with objectives, scoring criteria and a pass threshold. Learners practise as often as they like. Managers see team readiness on dashboards, get needs-attention alerts and export audit-ready reports, and certifications can be gated on performance.\n\nGelato AI works in 12+ languages, including English, Hindi, Bengali, Marathi, Tamil, Telugu, Kannada, Odia, Italian and French. Use it inside the edzlms learning platform or connect it to your existing LMS through LTI 1.3 with single sign-on. Hosting is available in the EU or India, with data and backups kept in-region. Pricing is quote-based and a free trial is available on request.","image":"https://images.g2crowd.com/display-layer-screenshots/2158901/5eb77432e5d03628e6d98ecc4a66d61f824ffbdd78f9cb16d9acbdc2b2b8f308.webp","url":"https://www.softwareadvice.ie/software/777589/Gelato-AI-Sales-Training-Sales-Coaching-software-with-Corporate-LMS","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/777589/Gelato-AI-Sales-Training-Sales-Coaching-software-with-Corporate-LMS#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sales Coaching Software","position":2,"item":"/directory/4369/sales-coaching/software","@type":"ListItem"},{"name":"Gelato AI - LMS & Roleplay Practice","position":3,"item":"/software/777589/Gelato-AI-Sales-Training-Sales-Coaching-software-with-Corporate-LMS","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/software/777589/Gelato-AI-Sales-Training-Sales-Coaching-software-with-Corporate-LMS#breadcrumblist"}]}
</script>