--- description: Review of Knowledge360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Knowledge360 | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Business Intelligence Platform](/directory/4336/bi/software) > [Knowledge360](/software/77772/knowledge360) # Knowledge360 Canonical: https://www.softwareadvice.ie/software/77772/knowledge360 > Knowledge360 is a business intelligence solution that helps organizations in consumer products, healthcare, insurance, aerospace, manufacturing, and publishing industry streamline operations related to data collection, discovery and analysis. It enables team members to use AI, machine learning and natural language processing (NLP) technologies to generate and collaborate on market and competitive analytics. Knowledge360 allows employees to use the semantic and Boolean search functionality to identify internal and external information across documents, presentations and PDFs. It lets business leaders build custom dashboards and conduct SWOT analysis to detect, understand and visual overall market position and identify differences and similarities between competitors. Additionally, it lets team members collaborate and communicate across several global teams and departments, such as sales, operations, compliance, marketing and customer service. Knowledge360 offers integration with several third-party solutions, such as Slack, Google Drive, Salesforce and Tableau. It is available on monthly subscriptions and support is extended via live chat, phone, email and FAQs. > > Verdict: Rated **4.6/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 5 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Cipher Systems - **Location**: Nashville, US - **Founded**: 2010 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Knowledge360 is available across three pricing plans. Visit www.cipher-sys.com/pricing - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more ## Features - Access Controls/Permissions - Activity Dashboard - Ad hoc Query - Ad hoc Reporting - Alerts/Escalation - Alerts/Notifications - Benchmarking - Charting - Collaboration Tools - Competitive Analysis - Customisable Reports - Customisable Templates - Dashboard - Data Connectors - Data Visualisation - For Sales Teams/Organizations - Keyword Tracking - Machine Learning - Metadata Management - Monitoring ## Integrations (20 total) - Crunchbase - Docusign - Dropbox Business - Glassdoor - Google Drive - Huunu - Indeed for Employers - LinkedIn for Business - Meta for Business - Microsoft Power BI - Microsoft SharePoint - Microsoft Viva Engage - OANDA - Quip - Slack ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Business Intelligence Platform](https://www.softwareadvice.ie/directory/4336/bi/software) ## Related Categories - [Business Intelligence Platform](https://www.softwareadvice.ie/directory/4336/bi/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software) - [Market Research Software](https://www.softwareadvice.ie/directory/4222/market-research/software) - [Competitive Intelligence Software](https://www.softwareadvice.ie/directory/4206/competitive-intelligence/software) - [Manufacturing BI Software](https://www.softwareadvice.ie/directory/3828/manufacturing/software) ## Alternatives 1. [Kompyte](https://www.softwareadvice.ie/software/166900/kompyte) — 4.6/5 (37 reviews) 2. [Google Cloud](https://www.softwareadvice.ie/software/172144/google-cloud-platform) — 4.7/5 (2282 reviews) 3. [Splunk Enterprise](https://www.softwareadvice.ie/software/234262/splunk-enterprise) — 4.6/5 (262 reviews) 4. [Workday Adaptive Planning](https://www.softwareadvice.ie/software/439417/workday-adaptive-planning) — 4.5/5 (231 reviews) 5. [Max AI](https://www.softwareadvice.ie/software/59062/answerrocket) — 4.6/5 (15 reviews) ## Reviews ### "One Stop Shop for Competitive Intelligence" — 5.0/5 > **Shriharsha** | *5 June 2019* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: 1) Easy to set-up with built-in widgets and templates 2) Economical and doesn't burn a hole in your budget 3) Access to a multitude of publicly available information across the competitive ecosystem 4) Easy alerts for those who are time-crunched 5) Saves a lot of time and effort spent in gathering news, intelligence and documents 6) Can be a central repository for all types documents and field intel for an organization 7) Efficient in helping identify the implications of intelligence by enabling easy piecing together of information. > > **Cons**: 1) Fair bit of learning curve as there are so many features 2) Odd-chances of not functioning in some regions due to internet censorship 3) Customization requires fair bit of time and efforts, but nothing too significant > > My overall experience right from the evaluation to launch phase has been exceptional. The team behind this tool provides excellent support and is always on hand to address queries. This had helped us to customize the tool and filter out the noise to enable faster decision making and also saves us a huge amount of time which was previously spent on gathering information. ----- ### "Love K360~" — 5.0/5 > **Ricardo** | *8 March 2021* | Defense & Space | Recommendation rating: 10.0/10 > > **Pros**: K360 is customizable and feature rich. We are able to tailor to suit our needs. > > **Cons**: K360 is really geared for enterprise applications vs project by project. Not a big deal, but would love for my entire team of analysts to have admin privileges. > > Love the company, especially the people. We are using K360 to replace google alerts. K360 let's us monitor all of our competitors in one easy place. It has saved us significant time. ----- ### "John Healy" — 4.0/5 > **John** | *11 March 2021* | Medical Devices | Recommendation rating: 8.0/10 > > **Pros**: I like how we are able to establish a document repository specifically tailored to industry and competitive intelligence. This is something we have not been able to do in the past. > > **Cons**: I get the sense there are barriers to information the further away we get from the United States. I would challenge the team to look into how we can collect competitive intelligence in China and eastern Europe. > > We are able to better connect our global organization. ----- ### "A Good Market Intelligence Product" — 4.0/5 > **Ben** | *25 March 2021* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The dashboarding functionality is probably our most used function. However, competitor email updates and profile data is also very helpful. > > **Cons**: The dashboard function that tracks competitor data can be clunky sometimes. The tagging of words is very helpful but sometimes it still misses the mark. > > The product support has been great. ----- ### "Knowledge 360 from Cipher" — 5.0/5 > **Shannon** | *26 February 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Flexible confirguration options Once the system is setup, much of the work is automated Fantastic customer support > > **Cons**: The battlecard templates are pretty rudimentary, but I was able to find a work around by uploading my own battlecard images. > > Great company to work with and easy to do business with. The value of this software is well beyond the price you'll pay. Transparent pricing. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/77772/knowledge360) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data