---
description: Review of Ennuvia Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Ennuvia | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Auto Dialer Software](/directory/1564/auto-dialer/software) > [Ennuvia](/software/777826/Ennuvia)

# Ennuvia

Canonical: https://www.softwareadvice.ie/software/777826/Ennuvia

> Ennuvia is an AI voice agent platform for businesses and their partners. Its agents answer inbound calls, make outbound calls and run call campaigns, resolve customer questions, take bookings, and leave every conversation summarized and analyzed.

One agent, many channels. The same agent, with the same knowledge and rules, works over the phone, a website widget, WhatsApp, Messenger, Instagram and Telegram, so customers get a consistent answer whichever channel they use.

Built for real call operations. Ennuvia connects to any PBX or SIP number, supports inbound and outbound calls, hands over to a human agent when needed, and lets supervisors follow conversations in real time. Teams can use their own phone numbers and SIP trunk.

Connected to your systems. Agents consult and update your CRM, ERP, calendar, email and SMS through integrations, APIs and webhooks, and answer from your own knowledge sources.

Your choice of AI models. You can choose the language model, speech recognition and voice provider, and change provider without rebuilding the agent.

Easy to create. A build copilot creates and adjusts agents from plain-language instructions, so teams can describe what they need, test it and refine it without technical skills. Branded avatars that can also understand images are available from the Pro plan.

For partners. A white-label option lets integrators, VoIP carriers and contact centers offer Ennuvia under their own brand.

Pricing. Plans are billed monthly with included minutes and no long-term commitment on monthly plans. You can try a free two-minute demo agent built from your own website.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Inicia Soluciones

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Pricing model: monthly subscription with included minutes. Prices exclude VAT. No long-term commitment on monthly plans.
Free trial: yes. A free two-minute demo using your own website.

Starter: €49 / month (€529 / year)
For small businesses that want an AI receptionist.
180 minutes per month
1 concurrent call, 1 phone number
Phone and web assistant
All languages and voices
Unlimited agents and unlimited knowledge sources
1 workspace
Integrates with your CRM, calendar, email, SMS and any API

Pro: €299 / month (€3,229 / year), most popular
For growing teams and multichannel customer service.
1,800 minutes per month
3 concurrent calls, 2 phone numbers
Everything in Starter, plus:
WhatsApp channel
3 workspaces
Own SIP trunk to your PBX
Agent-building copilot
Outbound calls and campaigns
Avatars
Real-time supervision platform (1 license)

Scale: from €520 / month
For contact centers, multi-site companies and partners.
4,000 minutes per month as a base
5 concurrent calls, 4 phone numbers
Everything in Pro, plus:
5 workspaces
2 remote extensions
Real-time supervision platform (2 licenses)
Support: 1 hour via a direct Microsoft Teams channel
Tiered per-minute pricing: €0.13 → €0.12 (10,000+ min) → €0.11 (25,000+ min) → €0.09 (50,000+ min, annual commitment)

Add-ons (per month, excluding VAT)
Extra concurrent call €15 · phone number €4 · workspace €10 · remote extension €5 · supervision license €19
Telegram, Instagram or Messenger channel: €49 per channel (WhatsApp is included from Pro)
White label: €250 · Weekday (8x5) support with a direct Teams channel: €600

How minutes work
Every inbound or outbound call minute, and every text conversation, counts against the plan's allowance. Unused minutes do not roll over. If you go over, your agents keep answering and the extra minutes are charged to your prepaid balance. International calls are billed by destination.
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Afrikaans, Albanian, Arabic, Basque, Belarusian, Bosnian, Bulgarian, Burmese, Catalan, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Finnish, French, Galician, Georgian, German, Greek, Haitian Creole, Hindi, Hungarian, Icelandic, Irish, Italian, Japanese, Latin, Latvian, Lithuanian, Luxembourgish, Macedonian, Maltese, Norwegian, Polish, Portuguese, Romanian, Russian, Scottish Gaelic, Serbian, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian, Welsh, quz
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Netherlands and 89 more

## Features

- AI Copilot
- AI/Machine Learning
- API
- API Access for Business System Integration
- API Flexibility
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autonomous Task Execution
- Autoresponders
- CRM
- Call Centre Management
- Call Disposition
- Call List Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Auto Dialer Software](https://www.softwareadvice.ie/directory/1564/auto-dialer/software)

## Related Categories

- [Auto Dialer Software](https://www.softwareadvice.ie/directory/1564/auto-dialer/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/777826/Ennuvia)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/777826-Ennuvia/> |
| en-AU | <https://www.softwareadvice.com.au/software/777826/Ennuvia> |
| en-GB | <https://www.softwareadvice.co.uk/software/777826/Ennuvia> |
| en-IE | <https://www.softwareadvice.ie/software/777826/Ennuvia> |
| en-NZ | <https://www.softwareadvice.co.nz/software/777826/Ennuvia> |

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