--- description: Review of CometChat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CometChat | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [CometChat](/software/340273/cometchat) # CometChat Canonical: https://www.softwareadvice.ie/software/340273/cometchat Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/340273/cometchat?page=2) > CometChat offers a comprehensive in-app chat SDK platform that equips businesses with the tools to integrate real-time chat, voice, and video into their applications. Our product is packed with versatile features and seamless integrations, making our SDKs, APIs, and UI Kits one of the easiest to use in the industry. Looking for swift launch and effortless management? Use our no-code widget to simply copy and paste your way to a fully integrated in-app chat. Key functionalities of CometChat encompass sharing capabilities for files and screens, instant language translation, and personalization for layouts, languages, and colors. It also features typing indicators, last-seen notifications, read confirmations, emojis, and stickers. The cost of the product is calculated based on the number of active users per month, and customer support is provided via email and phone. > > Verdict: Rated **4.3/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 14 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: CometChat ## Commercial Context - **Starting Price**: US$109.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: https://www.cometchat.com/pricing - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Hindi, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audio/Video Conferencing - Call Monitoring - Call Recording - Call Routing - Caller ID - Chat Transcript - Chat/Messaging - Communication Management - Contact Management - Customisable Branding - File Sharing - Group Messaging - Live Chat - Mobile Access - Multi-Channel Communication - Multi-Language ## Integrations (1 total) - Intercom ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software) ## Related Categories - [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software) - [Cloud Communication Platforms](https://www.softwareadvice.ie/directory/4386/cloud-communication/software) ## Alternatives 1. [Google Workspace](https://www.softwareadvice.ie/software/344998/google-workspace) — 4.7/5 (17519 reviews) 2. [Wildix](https://www.softwareadvice.ie/software/208756/wildix) — 4.7/5 (209 reviews) 3. [Zoom Workplace](https://www.softwareadvice.ie/software/101384/zoom) — 4.6/5 (14553 reviews) 4. [Twilio](https://www.softwareadvice.ie/software/390005/twilio) — 4.4/5 (501 reviews) 5. [Telnyx Suite](https://www.softwareadvice.ie/software/66273/telnyx-suite) — 4.8/5 (195 reviews) ## Reviews ### "In addition to having a good system, the support is excellent." — 4.0/5 > **Alejandro Javier** | *18 May 2021* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: The documentation, the available examples, and the great variety of integration with different programming languages, and the sub-integration with different frameworks guide you on the way to integrate chat and video conferencing in your application. > > **Cons**: They need to delve into the methodologies of each framework since even if they propose a pre-made visual interface, it does not comply with the flow of the framework (Ionic-Angular-Capacitor App). It takes a long time to achieve a perfect adaptation. > > I managed to develop an application with chat and video conferencing thanks to CometChat. ----- ### "Changed Business Model" — 4.0/5 > **Allie** | *31 January 2019* | Entertainment | Recommendation rating: 1.0/10 > > **Pros**: Relatively easy to use. Intergrates with many platforms. > > **Cons**: They recently changed their business model and now the plugin that I purchased (8 months ago) is not supported. If I want CC on my dating website I have to $$ monthly. Customer service is slow. It takes a min (usually) of 2 days to hear back from them and then a couple of days after that to solve the problem. ----- ### "Did not live up to sales agreement" — 3.0/5 > **James** | *4 September 2018* | Entertainment | Recommendation rating: 0.0/10 > > **Pros**: -Gateways for various platforms to be tied in. -Service to take load off of our servers > > **Cons**: -Support slow and typically took several attempts to have bugs fixed (usaully tells you that its working when its not -Recently changed their business model and those of us who purchased are being forced to pay fees which the original sales contract said would never happen > > Used it for years to service our social community peer to peer chat needs. NOT worth the new price structure they have ----- ### "Excellent Software" — 5.0/5 > **Gregory** | *12 September 2018* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Integrates really well with Wordpress site and Buddy Press > > **Cons**: Its expensive and support is a bit slow. They also need a better dashboard ----- ### "Cometchat Is Awesome Application For Communication Needs" — 5.0/5 > **Ashher** | *21 June 2021* | Broadcast Media | Recommendation rating: 5.0/10 > > **Pros**: It's super easy to integrate To your Website or blog so More of your audiences can interact through Voice, Video,or Even Text messages.. > > **Cons**: The Company Should Do More advertising For this Amazing Software that is Handy youse for untech person like me, And Make it famous so everyone can Get benefits out of it.. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/340273/cometchat?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/340273/cometchat) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data