iSpring Suite

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About iSpring Suite

iSpring Suite is a robust authoring tool for creating eLearning content. It is integrated into PowerPoint, so the interface is user-friendly. In the familiar PowerPoint environment, you can turn your presentations into learning courses and create quizzes, video lectures, screencasts, role-play simulations, interactions, and flipbooks. And you don’t have to develop anything from scratch: iSpring Suite provides ready-made templates for almost all kinds of eLearning content. Just select the best-matching template and customize it with ease to cater to your needs. Personalization features like Character Builder further enhance the quality of your learning content. The iSpring Suite Max package allows you to co-create and co-edit content with your team in iSpring Cloud, a cloud-based tool for collaborative authoring. iSpring AI, a powerful addition to the iSpring Suite Max feature set, is an AI assistant that helps you generate ideas for your learning content, write text, and enhance course design faster than ever before. The content produced in iSpring Suite works flawlessly with all modern LMSs. iSpring tools support all the classic and new eLearning standards – SCORM 1.2, SCORM 2004, AICC, cmi5, and xAPI (Tin Can) – perfectly. That means users don’t have to spend time resolving compatibility issues.
iSpring Suite Software - iSpring Suite
iSpring Suite Software - Role-plays
iSpring Suite Software - Customize the course player — change the layout as you wish
iSpring Suite Software - Quizzes for training and assessment
iSpring Suite Software - Video lessons and screencasts
iSpring Suite Software - Fast delivery and tracking
iSpring Suite video
iSpring Suite Software - iSpring Suite - thumbnail
iSpring Suite Software - Role-plays - thumbnail
iSpring Suite Software - Customize the course player — change the layout as you wish - thumbnail
iSpring Suite Software - Quizzes for training and assessment - thumbnail
iSpring Suite Software - Video lessons and screencasts - thumbnail

iSpring Suite pricing

iSpring Suite has a free version and offers a free trial. iSpring Suite paid version starts at €470.00/year.

Starting Price:
€470.00/year
Free Version:
Yes
Free trial:
Yes

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Browse iSpring Suite Reviews

1,638 of 1,638 reviews
Sort by:
Andreea
Andreea
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/8/2024

iSpring Suite review

Pros

What I like most is that it's user-friendly and offers a wide range of features. It allows me to easily transform PowerPoint presentations into engaging e-learning. Additionally, iSpring provides excellent customer support, including detailed documentation, webinars, tutorials, and a responsive Support team.

Cons

I can't think of anything because it has met all my needs and the requirements of my clients.

Alternatives Considered

Articulate 360
Cindy
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2024

Excellent & Professional Service Received

Your overall experience with iSpring has been incredibly positive. You appreciate the platform's ease of use, especially in designing interactive and engaging e-learning content. The support team is always responsive, guiding you through any challenges quickly and professionally. You've found iSpring to be a reliable, user-friendly tool that consistently meets your instructional design needs, helping you create high-quality courses with a seamless workflow. From tech support to course creation features, iSpring has been a valuable partner in your e-learning journey.

Pros

I’m always impressed with the excellent service I receive from iSpring online tech support! No matter what question I have, the team is always prompt, professional, and incredibly helpful. They guide me step by step to find the answers, and I know I can count on them for top-notch support every time. Highly recommend!

Cons

There is nothing at the moment that I don't appreciate or enjoy about iSpring.

Alternatives Considered

Moodle

Reasons for Choosing iSpring Suite

New employer and they use iSpring vs EdApp that I am used to working in.

Switched From

Moodle

Reasons for Switching to iSpring Suite

Userfriendly interface, easy of use as well as we have the LMS.
Valentina
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

3
Reviewed on 28/2/2023

testing i spring

Quire easy. Good support and sales are prepared and support the customer.

Pros

Easy to use. Good support and good sales

Cons

Some more quiz. Not wery good mobile platform.

Response from iSpring Solutions

Hi Valentina, Thanks a lot for sharing your thoughts about iSpring products and service. As per your cons, could you please get back to me with a little more details on what exactly was confusing? Thanks a lot and keep up the great work!

Replied 19/3/2023
Charis
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 18/9/2024

Overall a Positive Experience

Overall, learning to use iSpring has been very exciting, and I'm looking forward to where it takes us in the future. It's already begun to streamline the process, and I'm sure it will soon become an invaluable tool in our arsenal.

Pros

It's really easy to use, and the layout is very friendly. Especially when we enrol learners, the way they see the learning track and all their resources is polished and professional.

Cons

There are a lot of really good features, but they seem underdeveloped. There's no consistent codes, for example, for the notifications- only one type of notification can address the user by name, for instance. I feel like there are a lot of functions that could be expanded on, to make iSpring more versatile and functional.

Alternatives Considered

Blackboard Learn

Reasons for Switching to iSpring Suite

We decided iSpring had more of the necessary functionalities than many other products- I don't remember all the ones we looked at, but iSpring was the most useful.
Veronica
  • Industry: Professional Training & Coaching
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/10/2024

Overall Experience ISpring Suite and Tech Support

Great help in creating my asynchronous modules, though a bit tedious when doing the voiceovers.

Tech Support is really great. Quick resolution and patient agents. [sensitive content hidden], to name a few, that I have encountered recently due to an ongoing issue. [sensitive content hidden] is very knowledgeable; he has already assisted me twice and resolved both issues. [sensitive content hidden] extended her assistance even after the resolution and was eager to do a follow-up. [sensitive content hidden], on the other hand, was really patient as I navigated and looked for my missing files.

Pros

Interaction and quizzes. Allows some activity so the course will not be monotonous.

Cons

Still avatars and voiceovers. Tedious task to do voiceovers.

Garais
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/10/2024

I've tried a few courseware programs, iSpring is by far the best I've tried

Pros

I have been using iSpring Suite Max for several years. With this application, I can prepare interactive presentations and teaching materials in the usual way. The application allows you to create tests of various difficulties and receive qualitative feedback easily and quickly. I've tried a few courseware programs, iSpring is by far the best I've tried

Cons

I liked everything. I don't see anything bad

Jakob
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 4/11/2024

Happy customer of iSpring Suites

We're using iSpring Suite since a year and find it amazing. Whenever we have service issues, the iSpring teams answers very fast, very friendly, and very helpful. We're very happy customers.

Pros

Easy to use, working as supposed, great service team.

Cons

A few functions could be added to further improve it, but it's very nice already.

marco
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 18/11/2024

perfect for our business case

using all the suite.
ispring cloud is a little bit low on features would be great if there will be, in the future, more integration with the suite

Pros

seamless integration with ppt allows us to work directly on the slides and avoiding moving them on other tools

Cons

thank you for being so openminded to ask also for cons (this is something so rare to be really appreciated). audio controls integrated in ispring quizmaker are not coeherent with audio controls on the player that may be confusing for a user

Lachezar
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/10/2024

Buen software iSpring Suite

Easy to design and at the same time convenient in making projects. Software that can quickly perform a certain task.

Pros

Constructively crafted and programmed.
Easy to operate and understandable for the user.

Cons

Like any software, it has its pros and cons. I can't say anything in particular.

Luana
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/11/2024

Ispring is great for e-learning and acessibility!

I believe it's a great tool and the support system is very efficient and quick to answer.

Pros

The acessibility of content is great and there are a lot of different resources to make presentations.

Cons

I believe there are few things to adjust, mainly inside interactions or quizzes regarding the use of images or elements of the presentation so the user can get more creative in their design choices.

Maja
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2023

Ispring Suite - My Experience and Recommendation

Overall, my impression of iSpring Suite is highly positive. I consider it an outstanding tool for creating various types of content, and I would gladly recommend it to anyone who is unsure about which program to choose.

Pros

iSpring Suite is truly an excellent program that provides me, as a designer, with a wealth of creative possibilities. The use of this program is extremely straightforward, allowing me to quickly turn my ideas into reality. Furthermore, I am impressed by the abundance of available templates, images, and characters that assist me in creating attractive content.

Cons

The program could benefit from littel bit more interactivity.

Alternatives Considered

Adobe Captivate

Reasons for Switching to iSpring Suite

We choose iSpring Suite due to its cost-effectiveness compared to other software, and its user-friendly interface that makes it a breeze to use.
Andrea
  • Industry: Airlines/Aviation
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/9/2022

Never thought I would be developing courses!

Great... from the demo, to the trial, to the communication and interactions with questions, or issues... The iSpring team has been phenomenal!

Pros

I enjoy the fact that this venture all started as curiosity revolving around making more interactive content for our team. I have NEVER developed anything more than a basic ppt.
The ease of use, videos tutorials, and online support is amazing!
I went from never even attempting something like this to creating an entire multi course program that is fully interactive, with touches of user personalization! I'm excited to role it out to the teams!

Cons

So far so good... I would just like to see personalization being able to carry on throughout an entire lesson, and more posture choices, and/or movement of the characters within the role-plays.
Also in the Role-Play, possibly an ability to branch of from a scene that does not have a 'message' or 'reply'.

Alternatives Considered

Adobe Captivate

Reasons for Switching to iSpring Suite

Because I do not have experience or training with building courses, but I do utilize ppt. quite a bit, it seemed like the easiest transition... I am happy with my choice!
Allan
  • Industry: Mining & Metals
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 8/6/2024

ISpring -Product and Support

I am not totally tech-savvy but improving. When I have become stuck and think there is no answer I have bothered to reach out for support either by phone (Thanks Audrey) or via keyboard through the platform (Thanks Kasey) and my problem is always fixed.

Pros

Ease of use is an option for development. Easy to open and access.

Cons

I didn't realise where the Ispring controls were until I'd used it for 6 months and then accidentally clicked on "Ispring". Up till then it was just a normal power point system.

Verified Reviewer
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/5/2024

iSpring is Fantastic!

I use iSpring on a regular basis. It is a very valuable suite of applications and I'm a very happy user.

Pros

Intuitive
Many course design options to choose from
Stable
Easy Publishing

Cons

Nothing to share. I have not had an cons about the iSpring Suite.

Michelle
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/12/2023

iSpring Suite - Awesome scorm authoring tool

So far, everything has been great. I had a question regrading students seeing essay question answers when reviewing a quiz. I wrote to support and had the answer within 24 hrs.

Pros

It is easy to install and get started. The interactions are very useful. They are quick to set up and work well.

Cons

The content library has a lot of variety. However, as a training organisation whose students include disability support workers, there are limitations.

Yahia
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/7/2023

E-Learning

Benefits: Many, including the possibility of distance learning in a very easy and fun way, and the advantages related to accessibility, ease of follow-up, and speed.

Pros

Very excellent, which I consider the greatest distance education system, as it provides all the features and characteristics necessary for fun and flexible learning.Online tutorials are very popular these days.

Cons

Nothing, but its costs seem relatively high to some users.

Response from iSpring Solutions

Hello Yahia, Thank you so much for reviewing iSpring here on Capterra! We appreciate it greatly. It's nice to hear that iSpring's been working great for you so far. As per your cons, we understand that the price point is a consideration for many users of eLearning products. However, we hope that you feel like iSpring Suite Max provides great value for its price by making the creation of courses, quizzes, video lectures, interactions, and much more superfast and easy. As you know, you get access to a Content Library that contains over 89,000 eLearning assets, templates, and characters to help you build courses faster, as well as an online space for teamwork and collaboration on courses. Moreover, the cost includes regular software updates and our highly trained support geeks are always ready to help you 24/7. Hope this makes it feel like a better deal!

Replied 27/7/2023
Verified Reviewer
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2023

Learning iSpring

So for, I have enjoyed using the product.

Pros

Intuitive to use; using a PowerPoint makes using this product engaging. Also, having access to the plethora of templates is amazing.

Cons

The process for providing captions is not easily available.

Nicki
  • Industry: Mechanical or Industrial Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 23/6/2023

Successes with iSpring Suite

I really like the product and will continue to use it. The support staff has always been helpful to work with and are great at troubleshooting errors.

Pros

I use iSpring Suite to develop training content for our different engineering teams across North America. iSpring allows me to create customized training for our unique company needs that caters to our different engineers and departments. The tool is very easy to use and within a few weeks, I felt I could quickly produce high quality training materials.

Cons

I find that the tool is not always consistent in publishing the content for use. It works 85% of the time. The few times it does not work, it is always easy to fix. It's just time consuming to republish but you can usually fix the errors.

Response from iSpring Solutions

Hello Nicki, Thanks a lot for sharing your thoughts about iSpring products. We appreciate it tons. It's great to hear that you are happy with the iSpring solution. As per your Cons, I'm sorry to hear that you were experiencing thess issues. Could you please send more details to [email protected]? One of our specialists will be more than happy to look into your case.

Replied 27/7/2023
Marianna
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/10/2023

Amazing experience

Pros

everything. All is great. The Customer support, the simplicity to use it, the features it has. The more I work with it the more I learn how to create even better courses and they become amazing

Cons

Here and there there are tiny things that could be easier. For example choosing more than one slide template at a time during course creation. Would be good to have an opportunity to have text to speech option in normal mode not only in interaction But this is so tiny compared to all the great things it has that I even feel bad talking about them.

Desiree
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/3/2024

Satisfaction of ISpring platform

I am very happy with the platform because it is easy to use and that creates great engagement with employees and because whenever I have needed help [sensitive content hidden] from technical support have been very supportive and quick to respond.

Pros

Easy to use as a user and as administator

Cons

There's not way to download materials out of knowledge base option

Louise
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/5/2024

iSpring support is always helpful and prompt

Pros

We like the functions that are available.

Cons

Still trying to learn all the functionality

Lori
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/2/2024

iSpring Suite - It's What We Needed

Customer support has been AMAZING throughout the process.

Pros

There are so many features and options available to create quality, consistent, engaging e-learning content.

Cons

If there was anything...it's alot to learn because there are so many options for customizing each training designed. But actually that's exactly what we were looking for!

Scott
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
5

4
Reviewed on 24/7/2023

ISpring First Impressions

ISpring is an easy to use tool for people building learning content who don't have coding experience to create custom interactions. If you know power[point you can get ISpring happening easily.

Pros

Powerpoint Integration. The new illustrated characters are on the mark. Keep them up. Don't like the human cutouts (not just ISpring versions but that style overall across eLearning). I like how they are not exaggerated caricatures/cartoons but reflect 'people in professional contexts.'Could build out this line of characters with more variety of poses. Sitting, walking, using tools, Side, back, 3/4 etc as these more active poses work in scenarios. The existing library of 'gestures' are fine but they are limited in storytelling for workplaces. These illustrated characters really work well with the Powerpoint animation tools.

Cons

Separate modules/Widgets for interactions. limited customisation parameters.Audio integration a bit fiddly.

Response from iSpring Solutions

Hello Scott, Thank you so much for reviewing iSpring here on Capterra! We appreciate it tons. It's great to hear that you are happy with the iSpring solution. As per your cons, could you please get back to me with a little more details on what exactly was confusing? Thanks a lot! Looking forward to hearing back from you!

Replied 27/7/2023
Michelle
  • Industry: Entertainment
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/7/2023

iSpring is Amazing!

It started with [sensitive content hidden]
to help me learn about iSpring - everyone has been wonderful. I just finished creating my first class and it looks awesome and professional. It will be such a great addition to our training program!!

Pros

I’m converting my classroom training online with iSpring and love every minute of it! It’s easy to learn and the tools and features are fantastic. Support has be quick, friendly and helpful. The free webinars are also valuable. I’m so excited to keep creating and learning more! Thanks iSpring!

Cons

I’ve shared a few minor suggestions for the quizzes and interactions but iSpring is open to feedback and has given me solid workarounds! All around amazing!

Response from iSpring Solutions

Hello Michelle, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. It's nice to hear that you are happy with the iSpring solution. Our tech support team always puts clients first - it's amazing that you had a positive experience!
Hope iSpring keeps serving you well :)

Replied 27/7/2023
Azeron
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
3
Customer Support
5

4
Reviewed on 18/8/2023

Excellent Technical Support

So far my experience is good. Mostly because the tech support team is knowledgeable and helpful. Would love a feature to get support through Zoom, Teams, etc.

Pros

What I like the most is the excellent customer service and the very helpful tech support team. Today [sensitive content hidden] assisted me. I was having so much trouble editing a video project. It took a very long time to get through this, hence being assisted by several tech support agents. All the tech support agents were very helpful, patient, and knowledgeable. In the end, [sensitive content hidden] helped me complete my project and the ending result was a complete success. Thank you, [sensitive content hidden] !

Cons

I don't know if this is available, but having the option to video support through Zoom, Teams, would be so great for people like me who are always in virtual meetings.

Marieke
  • Industry: Medical Devices
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/4/2024

Trustworthy partner

Have been a long time user and I tested/used multiple authoring tools. None of them compare to the ease and service that iSpring does.

Pros

I would give customer support 10 extra stars if I could! I hardly ever need them, but when I do, they are fast, very knowledgeable and will only stop when it's solved.

Cons

Export files for translations should have the option to choose which xliff version. With only one .XLIFF version (1.2) I cannot use this functionality at all, as my translation software only accepts another version. And trust me, that company also got this feedback in reverse!

Alternatives Considered

Articulate 360

Reasons for Switching to iSpring Suite

Easy of use, customer support, possibilities and options (many many more languages and better voices in text-to-speech, for example)
Francois
  • Industry: Semiconductors
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 20/3/2024

Course creations are made really easy

We use powerpoint to build our content with embedded recordings of the presenter and powerpoint animations.
We embedded quizzes and role plays which send their results to a custom database.
iSpring is able to generate the online content with embdded videos, keeping the animations synchronous to the videos. Users can go direct to a specific slide using the search bar or go through the content as a video as they wish, controling the pace of the video. They can also just move from slide to slide and answer quizzes directly from the presentation.
So a course is fully embedded into one and single place.

Pros

Very good tool to generate online content based on powerpoint.
The generated courses embed online videos, quizzes, role play games keeping all powerpoint features animations and browsing facilities for a maximized user experience.

Cons

Working on a synchronized folders such as OneDrive leads to some synchronization issues on the linked quizzes which are stored in a local folder. This reduces the capability to work in collaboration with colleagues.
The tool may also improve by providing some ways to automate, script actions such as changing templates, applying properties, and so on in a batch mode for multiple files at once.

Alternatives Considered

Microsoft PowerPoint and CANVAS

Reasons for Switching to iSpring Suite

Ability to do much more than save as html from powerpoint. Ease of use.
Martha
  • Industry: Professional Training & Coaching
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/2/2024

Best training software out there!

Pros

The tech support is out of this world. They help me so quickly and send screenshots of exactly what I need to do when I get stuck.

Cons

I run multiple accounts and would like an easier single sign-in, so I don't have to log in and out of accounts all of the times.

Aleksandra
  • Industry: Gambling & Casinos
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 10/10/2023

IsPring Review

In general, our experience with iSpring has been highly positive, and we see significant potential for further exploration to continue digitalizing our training efforts. Given our company's ongoing commitment to improvement, we are excited to prioritize eLearning and explore diverse training alternatives. This approach enables us to offer training opportunities to our users at their convenience, without the need for a trainer's physical presence. The flexibility and accessibility of iSpring align well with our evolving training strategies.

Pros

I truly appreciate the ease with which we can create and navigate content within the system. Given our extensive experience with PowerPoint, iSpring provides a seamless transition to a robust content library and effortless module assignment across various teams. The ability to monitor progress and pinpoint knowledge gaps among our users is invaluable. The interactivity of the platform allows us to craft engaging eLearning experiences and effectively digitalize our training process. It's a fantastic tool for enhancing our training efforts!

Cons

One of the most challenging aspects we encountered was automating the registration process for each user within iSpring, particularly in our fast-paced and dynamic company where team changes due to new hires and promotions are frequent. Although we devised a method to automate this process and integrate it with OKTA based on job titles, the system does not automatically update when employees switch teams. This has a detrimental impact on our reporting, and the manual updating of lists is time-consuming. Additionally, we see an opportunity for enhancements, particularly in the area of card flips, to further optimize the platform.

Candice
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/10/2023

Happy Long Term User

Overall it is a grea app and i highly recommend it to course creators.

Pros

The fact that this is all in one product and doesnt limit us on the size of the file is a massive benefit for us. Along with the fact that you have the full functionality of powerpoint, with additional application sadded on top of it make it a one stop shop for us.

Cons

the ispring pages would be great if it facilitated much larger sizes. 2bg size is not enough for our purposes.

Roland
  • Industry: Airlines/Aviation
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/2/2024

ISpring Suite and Why I Love It

Excellent product. Ease of use cannot be over emphasized as long as you are familiar with Powerpoint.

Pros

The fact that ISpring Suite is a Powerpoint add-in means that I did not have to learn any new authoring product. It incorporates seamlessly.

Cons

I must sometimes work from home if sick or for other reasons. I have been unable to activate the product at home even though it is possible.

Germán
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/4/2024

Effective elearning

It’s been great to see how it has exponentially improved over the years from basic and simple interface to a powerful e learning tool.

Pros

Feedback and flexibility. Permanent support from ISpring staff.

Cons

Customising autocorrecting
Using diverse characters (languages)

Alternatives Considered

Articulate 360

Reasons for Switching to iSpring Suite

Feedback to students and more flexible interaction
Alexander
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
5

4
Reviewed on 22/4/2024

Nice tool for good price

while not at the very top of eLearning softwares, it is definitely worth its price and as with many "smaller" companies the support is what sets them apart from other providers.

Pros

really easy to use, Powerpoint plugin integration helps starting projects quickly and efficiently. Useful functionalities keep being added (i.e. last year text to speech). Low price compared to other providers like Adobe Captivate. Customer Support always answers quickly and resolves most issues in no time, big plus for us.

Cons

collaboration with colleagues is still not optimal. Working on a shared drive is impossible, the cloud solution requires you to upload and download the project every time you make a change and still it is not seamless and you sometimes need to link project files with source files when editing a colleagues file.

Trish
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/9/2024

iSpring is a universal content authoring tool & avoids LMS vendor lock

Super product and attentive customer service.

Pros

It's intuitive and robust and "sits" on top of MSFT PowerPoint. It accommodates, audio, video, AI, quizzes and assessments.

Cons

The inability to control font color or size within the branching scenarios like you can in other areas.

Ed
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/9/2024

iSpring leads the way

Great customer support. Regular webinars give us new ideas

Pros

It is Powerpoint based so it is easy to learn

Cons

Annual subscription cost. It would be nice if Long Time users could earn "Frequent flyer" benefits.

Ewelina
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/6/2024

We used 1-seat subscription for elearning platform and it's relaly good experience.

Pros

Easy to use, intuitive, user-friendly, pleasant interface

Cons

All is fine. While iSpring Suite offers templates and features, some users might find them limiting for creating highly customized eLearning courses with a unique visual style.

James
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/10/2023

Easy to learn and use.

Overall, using iSpring Suite is a positive experience. I've tried others, but none are as easy to use and have excellent technical support.

Pros

Since iSpring was designed to work with PowerPoint, using your existing training or teaching materials is easy. The added benefit of integrating checkpoint quizzes and exit assessments allows the student to self-monitor their understanding.

Cons

The software is obviously designed and marketed towards corporate training and the included characters and backgrounds are limited if you are designing courses or lessons that are geared toward secondary education or below.

Kim
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/9/2024

Easy to use application for good looking simple courses in a short time

Easy to use application for good looking simple courses in a short time

Pros

Simplicity of basic course development. Support is the best

Cons

Powerpoint timeline too basic for complex courses

Slawomir
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/9/2023

Review iSpring Suite

I have been using iSpring Suite in my work (non-profit) for over 5 years and I would not choose to work with any other program. Many teachers use my presentations and tests every day (I am the author of one of the largest geography education portals in Poland - www.ografia24.eu).

Pros

The versatility of the package and its good integration with PowerPoint and many types of quizzes, including the ability to create quizzes on a map, which is crucial in the case of the subject I teach (geography).

Cons

Everything is at a high level. I would only add an administration panel to the online test results sent (so that you could implement it yourself on your website

Mia
Mia
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/10/2023

My Experience and Recommendation

Pros

From the perspective of someone making a purchasing decision, I am extremely pleased with iSpring Suite. The fact that our employees are satisfied with their work within the system speaks volumes. The support provided by iSpring is not only timely but also exceptionally prompt.

Overall, my experience with iSpring Suite has been exceedingly positive. I regard it as an exceptional tool for developing a wide range of content, and I wholeheartedly endorse it for those who may be uncertain about which program to select.

Cons

I don't have any specific complaints about iSpring Suite.

FEMILA
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 20/11/2023

Benefits of iSpring Suite

I am happy to use this iSpring Suite because students can get benefits even on their absence days and easily access it from anywhere and anytime.

Pros

Easy access with net connection and upload the content for students' future reference.

Cons

It is time-consuming and needs basic computer skills to upload and reviewing of the content.

Britney
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 20/12/2023

Interactive Learning made easy!

My overall experience is that this is such a great tool for any company to use for training purposes or even quiz purposes! I love being able to interact with everything and making sure the students are engaged and actually like what they're seeing.

Pros

I love that you can work straight from PowerPoint! Makes everything much more interactive and I love playing around with all the different tools that are available.

Cons

Some times when I am customizing things, theres too much data and it makes it overwhelming. It also looks like an early 2000's desktop.
I also don't like the fact that this is not compatible with Mac!

Nyomi
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 23/2/2024

Excellent product and customer service

Excellent! Really helpful for all my needs.

Pros

Everything - the customer support and tech teams, the interactions and features!

Cons

Sometimes it can be difficult to learn a new feature but they do provide you with video demos and the team are always able to help quickly.

Maciej
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/9/2023

ISpring for HG Group

I have used iSpring in my previous and current companies. The tool is developing, new features (e.g. text to speech) are really useful for multi-languages companies. Easy to work with.

Pros

Integration with PowerPoint, easy to use for most of course designers

Cons

The lectors for not common languages (e.g. Lithuanian) is not so natural

Milena
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/11/2024

I recommend iSpring to everyone.

I'm creating an interactive course for children, and it's excellent. I can easily convert PowerPoint into SCORM. The technical support is always there and responds within 24 hours. Thank you.

Pros

I like the tasks, such as matching pictures with words, drag and drop, and other interactions.

Cons

I think there aren't enough illustrated characters for young children, as well as backgrounds

Geoffrey
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/5/2024

Good experidn d so far with iSpring

I used the trial version first and with relaly good experience. As I was not expecting to use all the ISpring functionality, decided to buy a cheaper solution for SCORM publishing which at the end did not not working properly and not supporting big video files.

Pros

Easy to use and very good integration into powerpoint
Customer service is excellent

Cons

This is the first project I worked and and so far all is fine

Faith
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/3/2024

Great for Compliance Training Records

Overall impressed with the product and support.

Pros

The customer support - they always respond within a couple of hours with clear step by step instructions and pictures.

Cons

Making quick updates / publishing function can be time consuming.
Would be good to have a live test mode (to be able to skip slides / work through faster when testing).

Klemen
  • Industry: Airlines/Aviation
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/11/2023

iSpring Suite

Pros

With time and all updates iSpring Suite became perfect tool for my needs.

Cons

Since all the functionalities added in last few years, there is notning I don't like.

George
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/8/2024

I recommend iSpring to any user

It has been positive from first talking to our rep when we were looking for an online program. The trail went smoothly, but the backup service from the support team is just the best. They are patient and nothing is too hard for them to help with.

Pros

It can be easily used as part of Power Point. If you are familiar with power point it is relatively easy to use iSpring.

Cons

Just learning a new program. but with patience I learned that it wasn't that hard to use.

Alternatives Considered

Articulate 360

Reasons for Switching to iSpring Suite

Just felt more comfortable with iSpring, great backup service.
David
  • Industry: Airlines/Aviation
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 14/9/2024

Efficient product.

Good, after a few learning difficulties.

Pros

Efficient to use. Online support is very good.

Cons

Complicated file structure easy to corrupt. Unable to rename files! A few glitches in animations.

1,638 reviews

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