---
description: Review of OptimoRoute Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: OptimoRoute | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# OptimoRoute

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> OptimoRoute helps field service and delivery businesses provide stand-out service. &#10;&#10;Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds.  Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that flex to your unique needs and workflows. Use what you want. Ignore everything else. Scale-up, scale down, try new features as your business grows.  &#10;&#10;OptimoRoute customers reduce time spent planning routes by up to 80% and cut fuel and driving expenses by 20%. With efficient routes, businesses can realize significant time savings and increase the capacity of existing teams. &#10;&#10;OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion. Your field team can capture relevant information seamlessly in the app, such as signatures or photos for proof of delivery or notes about service details. Customers appreciate seeing their technician or driver's status, and everyone loves that text saying the job is done.&#10;&#10;Gain insights into organizational performance with actionable analytics, monitor employee performance, and automatically generate reports. You can create weekly schedules for drivers with various constraints such as date range and order type on tasks, improving workflows across the organization. Additionally, managers can import orders from CSV/Excel files and store customer information for future reference. OptimoRoute Driver app supports popular navigation apps such as Google Maps, Waze, Here, Garmin, and more.&#10;&#10;OptimoRoute delivers top-notch customer service, and their team is easily reached by email or phone if you have questions or want a walkthrough of the software's features and tricks. It's easy to get started with a 30-day free trial. Pricing is available on annual subscriptions.
> 
> Verdict: Rated **4.6/5** by 248 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 248 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OptimoRoute
- **Location**: Palo Alto, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$35.10
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: A 30-day free trial is available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Croatian, English, French, German, Russian, Spanish, Thai
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- 3PL Management
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Scheduling
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- CRM
- Calendar Management
- Communication Management
- Customer History
- Customer Management
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Delivery Tracking

## Integrations (6 total)

- Dynamics 365
- NetSuite
- Oracle Fusion Cloud ERP
- Salesforce Platform
- Shopify
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Small Business POS Software](https://www.softwareadvice.ie/directory/456/small-business-pos/software)

## Related Categories

- [Small Business POS Software](https://www.softwareadvice.ie/directory/456/small-business-pos/software)
- [Contract Lifecycle Management Software](https://www.softwareadvice.ie/directory/391/contract-lifecycle-management-software/software)
- [Courier Software](https://www.softwareadvice.ie/directory/3316/courier/software)
- [Service Dispatch Software](https://www.softwareadvice.ie/directory/411/service-dispatch/software)
- [Mobile Point of Sale Systems Software](https://www.softwareadvice.ie/directory/1400/mpos/software)

## Alternatives

1. [Elite EXTRA](https://www.softwareadvice.ie/software/88789/elite-extra) — 4.7/5 (356 reviews)
2. [Transvirtual](https://www.softwareadvice.ie/software/200647/transvirtual) — 4.8/5 (68 reviews)
3. [Jobber](https://www.softwareadvice.ie/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews)
4. [Motive](https://www.softwareadvice.ie/software/51721/motive) — 4.5/5 (1687 reviews)
5. [Spoke](https://www.softwareadvice.ie/software/112170/Spoke) — 4.8/5 (105 reviews)

## Reviews

### "A dependable solution for daily routing" — 5.0/5

> **Lily** | *5 January 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: I’ve been using OptimoRoute daily for over three years, and I think that alone says a lot. It’s reliable, easy to work with, and has become an essential part of my day today operations
> 
> **Cons**: Last minute route changes can reset pending orders, requiring manual updates one by one, which can be repetitive during busy days.
> 
> Overall, my experience with OptimoRoute has been very positive. It’s reliable, easy to use, and helps keep our daily operations organized and running smoothly.

-----

### "Awesome product for the price." — 4.0/5

> **DJ** | *4 February 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: super quick and efficient to transfer data and best routing I've found especially for the price. customer support has been amazing when I needed assistance, although it usually took a couple days to talk to someone in person. love the automated texts for tracking and appointment time frames.
> 
> **Cons**: Lot's of options can make it difficult to learn, some parameters will keep you from being able to route orders with no clear reasoning why. takes some time and patience to figure this out.
> 
> I've been using the service for years, I use Jobber as my CRM but the routing and automatic communication is garbage. Optimoroute has been my go to service for years now. With lot's of different needs from overnight routing for weeks, across hundreds of locations, to day to day service use. There are so many parameters which is great, but sometimes can make it hard to use for someone new to the software. I've always had someone call me and help me with service although it usually took a couple days for them to get back to me. Without a computer it's nearly impossible to edit or change your routes, the mobile desktop version doesn't work and these changes can't be made from the app.

-----

### "My experience after 3 weeks with Optimo" — 1.0/5

> **Parmeet** | *23 March 2026* | Food & Beverages | Recommendation rating: 1.0/10
> 
> **Pros**: Not much, I could make a better system with AI in a weekend. It lacks the optimization most would find with any other semi competent routing app.
> 
> **Cons**: How it handles everything to do with routes and delivery locations, importing. the UI/UX. the list doesnt really end.
> 
> Horrible. it is confusing to look at, theres too much on my screen at once, the layout is extrmely confusing to navigate for new users

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### "Loveing OptimoRoute" — 5.0/5

> **Nancy** | *6 February 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: This app has made my routing so much easier. I like how easy it is to route and how much it saves me time communicating changes to the route with my drivers. I always recomend Optimoroute to other mom\&amp;pop trash companies since it is so inexpensive and worth every feature.
> 
> **Cons**: I would like to see more on demand customer support even if it is an AI chat bot helping me figure out how to fix something. Theres so many features I haven't started working with since I am not 100% sure that I know how it will work.
> 
> I love optimoroute. It has made making my route and keeping track of my drivers progress so much easier. It does everything I need it to do. I haven't found another routing service that does a better job than OptimoRoute

-----

### "Great for dispatchers, frustrating for developers" — 4.0/5

> **FORREST** | *9 March 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: The actual route optimization engine is very powerful. Once you finally get your data and fleet configured in the system, it handles daily planning, order pushing, and live tracking reliably. It's a solid operational tool for day-to-day dispatch execution
> 
> **Cons**: The REST API is severely limited and not developer-friendly for administrative tasks. The biggest roadblock is that you cannot programmatically create or import new drivers or vehicles via the API. Even for a brand-new driver, you are forced to break out of your custom app and manually use their web dashboard or CSV upload to build their profile before the API can interact with them. It also lacks basic endpoints like bulk order retrieval by date, making custom integrations a hassle.
> 
> While OptimoRoute is a capable standalone product for dispatchers, it falls short as a developer platform. We are building a custom app around their routing engine, and the lack of administrative API endpoints forces us into clunky, manual workarounds for onboarding. It's great for basic route planning, but the API needs a major overhaul to support real scalability.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/78813/optimoroute)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/78813/optimoroute> |
| en | <https://www.softwareadvice.com/fleet-management/optimoroute-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/78813/optimoroute> |
| en-GB | <https://www.softwareadvice.co.uk/software/78813/optimoroute> |
| en-IE | <https://www.softwareadvice.ie/software/78813/optimoroute> |
| en-NZ | <https://www.softwareadvice.co.nz/software/78813/optimoroute> |

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