---
description: Review of Zoobook EHR Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Zoobook EHR | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Zoobook EHR

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> Zoobook EHR by Zoobook Systems LLC is a cloud-based ONC-ACB certified 2015 edition compliant electronic health record and practice management system designed by behavioral programs for behavioral health programs.&#10;&#10;&#10;It's designed for mental health and addiction treatment providers - outpatient, inpatient, residential, detox, methadone clinic etc. It has a bed management module for residential providers most EHRs don't have.&#10;&#10;&#10;It is modern, affordable, easy to use, designed with awesome user experience in mind, tailored to State, Medicaid, DMHAS, DOH regulations, helps to survive in FFS and value based environment and increased Medicaid / Medicare / private insurance audits. &#10;&#10;&#10;You can track referrals, client's attendance, no-shows, daily/weekly clients served, incomplete progress notes, treatment plans. Zoobook EHR has business intelligence capabilities and displays on the dashboard the most valuable reports for the management to help make timely decisions. It has an HR module to track employment paperwork, vacation, leaves, hours of supervision, and staff productivity. It has billing and payroll modules, as well as the ability to document meetings, clinical rounds, drills, group curriculums, etc.&#10;&#10;&#10;Zoobook EHR creates efficient work practices and ensures compliance with regulatory standards. Tech support is provided to our partner agencies and users by our highly responsive customer success team.
> 
> Verdict: Rated **4.7/5** by 156 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 156 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoobook Systems
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$120.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Zoobook offers a range of pricing options for agencies of all sizes.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Appointment Scheduling
- Charting
- Claims Management
- Claims Scrubbing
- Client Portal
- Clinic Interoperability
- Coding Assistance
- Compliance Tracking
- Confirmations/Reminders
- Decision Support Systems
- E-Prescribing
- EMR/EHR
- Employee Management
- For Mental/Behavioral Health
- HIPAA Compliant
- Initial Assessments
- Insurance Eligibility Verification
- Lab Integration
- Meaningful Use Certified

## Integrations (1 total)

- 1LIMS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Therapy Software](https://www.softwareadvice.ie/directory/3729/therapy/software)

## Related Categories

- [Therapy Software](https://www.softwareadvice.ie/directory/3729/therapy/software)
- [Therapy Notes Software](https://www.softwareadvice.ie/directory/3733/therapy-notes/software)
- [Electronic Medical Records Software](https://www.softwareadvice.ie/directory/8/electronic-medical-record-software/software)
- [Mental Health Software](https://www.softwareadvice.ie/directory/4548/mental-health/software)

## Alternatives

1. [TheraNest](https://www.softwareadvice.ie/software/390303/theranest) — 4.4/5 (1048 reviews)
2. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (858 reviews)
3. [TherapyNotes, LLC](https://www.softwareadvice.ie/software/5615/therapynotes) — 4.7/5 (967 reviews)
4. [AdvancedMD for Mental Health](https://www.softwareadvice.ie/software/66045/advancedmd) — 4.0/5 (7 reviews)
5. [EHRYourWay](https://www.softwareadvice.ie/software/3789/ehryourway) — 4.9/5 (528 reviews)

## Reviews

### "Great experience working with Zoobook" — 5.0/5

> **Bobby** | *27 May 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Zoobook support is always prompt and effective. Whenever we have issues they respond extremely fast and solve the problem quickly.
> 
> **Cons**: Initially Zoobook couldn’t accommodate for an unusual authorization requirement we have with our primary funder. Zoobook developed a custom solution that allows us to meet this authorization process with no issues or interruptions with our billing tasks. \[sensitive content hidden\] especially, is our GoTo resource; he finds solutions to every problem we encounter
> 
> Great experience working with \[sensitive content hidden\] and Zoobook systems \!&#10;I recommend any behavioral health organizations looking for an EHR to consider Zoobook.

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### "New Life Strategies Zoobook review" — 5.0/5

> **Deborah** | *5 November 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Zoobook’s AI-powered documentation system is a game changer. The note-writing assistant is intuitive, fast, and remarkably accurate—it understands clinical nuance and helps streamline documentation without sacrificing quality. It’s the best I’ve seen in any behavioral health EHR. The platform itself is user-friendly, responsive, and clearly designed with clinicians in mind.
> 
> **Cons**: Honestly, there’s very little to critique. If I had to choose, I’d say the learning curve for some of the more advanced features could be steep for new users—but the support team more than makes up for it.
> 
> My experience with Zoobook has been outstanding. The system is reliable, efficient, and tailored to the real-world needs of behavioral health providers. What truly sets Zoobook apart is the customer support—especially \[sensitive content hidden\], our point of contact. \[sensitive content hidden\] is exceptional: his response time is lightning-fast, and he genuinely cares about his customers. He listens, follows through, and treats every question or concern with urgency and respect. That level of service is rare and deeply appreciated.

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### "Feed Back" — 3.0/5

> **Valeisha** | *24 September 2024* | Individual & Family Services | Recommendation rating: 3.0/10
> 
> **Pros**: That everything is in one place and all together which makes it easier to locate and view items.
> 
> **Cons**: I do not care for the Treatment Plan lay out as 6 goals for someone in recover is not achievable. Its very hard for a normal person to try to accomplish 6 goals at one time.  The treatment Plan does not need to follow NJSAMS 6 D

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### "Owner/ Office Manager" — 5.0/5

> **Andres** | *26 May 2026* | Mental Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Fast response from Customer Service&#10;Customize features&#10;Value for money is acceptable&#10;Easy claim generation process
> 
> **Cons**: Not able to generate professional reports for clients.&#10;Sometimes it seems like the customer support lacks training.
> 
> It has been good overall. &#10;We are still waiting for some features we requested a long time ago.&#10;However, we have been able to easily navigate the software. &#10;We really appreciate the fast response we obtain every time we contact customer services

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### "Cumberland County CommuniCare Zoobook Recommendation" — 5.0/5

> **Sarah** | *14 March 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The platform is fully customizable to meet the unique needs of my agency.
> 
> **Cons**: Overall, this is the best platform I have found during my extensive research-- based on cost, data/reporting capabilities, etc. It does take some time to learn Zoobook like any other platform.
> 
> Very positive. I have been grateful for the personalized assistance during implementation. The programmers and others are able to create forms, add data fields and other tools to help track your KPI's.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/78828/zoobook-ehr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/mental-health/zoobook-ehr-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/78828/zoobook-ehr> |
| en-GB | <https://www.softwareadvice.co.uk/software/78828/zoobook-ehr> |
| en-IE | <https://www.softwareadvice.ie/software/78828/zoobook-ehr> |
| en-NZ | <https://www.softwareadvice.co.nz/software/78828/zoobook-ehr> |

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