--- description: Review of BlueFolder Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BlueFolder | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Equipment Maintenance Software](/directory/405/equipment-maintenance/software) > [BlueFolder](/software/78948/bluefolder-field-service-management) # BlueFolder Canonical: https://www.softwareadvice.ie/software/78948/bluefolder-field-service-management Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/78948/bluefolder-field-service-management?page=2) > BlueFolder's field service management is a web and mobile-based solution that helps optimize equipment uptime, streamline preventive maintenance, eliminate tedious maintenance tasks and maximize the techs' efficiency. The tool helps commercial service pros in the field stay on-schedule, access critical job details \& work order management features in a mobile and web-based user-friendly interface. Key features include recurring jobs, secure custom user permissions, scheduling/dispatch, customer portals and more. It offers third-party integrations with QuickBooks and more tools. Users can keep all their field techs on track and streamline operations Pricing is available on a monthly subscription basis. > > Verdict: Rated **4.7/5** by 97 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 97 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fullsteam ## Commercial Context - **Starting Price**: US$100.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: BlueFolder features pricing plans for companies of any size, in a multitude of industries, from small service businesses with only three users to enterprise level organizations with many users. Three pricing plans (Pro, Pro Plus, Enterprise) allow customers to select the right plan for their needs, and pricing ranges from $100/month to $440/month. Custom pricing is available for large scale enterprise organizations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, Germany, Mexico, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling - Asset Lifecycle Management - Asset Planning - Asset Tracking - Audit Trail - Automated Scheduling - Availability Management - Billable Items Tracking - Billing & Invoicing - CRM - Calendar Management ## Integrations (6 total) - Google Calendar - Microsoft Outlook - QuickBooks Online - QuickBooks Online Advanced - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Equipment Maintenance Software](https://www.softwareadvice.ie/directory/405/equipment-maintenance/software) ## Related Categories - [Equipment Maintenance Software](https://www.softwareadvice.ie/directory/405/equipment-maintenance/software) - [CMMS Software](https://www.softwareadvice.ie/directory/441/web-based/software) - [Work Order Software](https://www.softwareadvice.ie/directory/500/work-order/software) - [EAM Software](https://www.softwareadvice.ie/directory/1479/enterprise-asset-management/software) - [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.ie/software/3660/jobber-lawncare) — 4.6/5 (1463 reviews) 2. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5296 reviews) 3. [Housecall Pro](https://www.softwareadvice.ie/software/7729/housecall) — 4.7/5 (2742 reviews) 4. [Salesforce Service Cloud](https://www.softwareadvice.ie/software/363691/service-cloud) — 4.5/5 (825 reviews) 5. [FieldPulse](https://www.softwareadvice.ie/software/109782/fieldpulse) — 4.6/5 (465 reviews) ## Reviews ### "Dependable field service and work order management with a learning curve" — 5.0/5 > **Shyam Kishor** | *24 June 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: It is an exceptional tool for organizing our field service and maintenance management workflows. Tracking work orders and capturing labor time directly in the field is effortless. The user interface is straightforward, allowing our technicians to log their hours and updates on the go without unnecessary friction, which gives us excellent value for money. > > **Cons**: The initial setup and configuration can have a bit of a learning curve for administrators trying to customize reports. We have run into minor bugs and issues with the mobile sync lagging when technicians are in low coverage areas. The interface, while highly functional, could benefit from a more modern visual refresh. > > Our overall experience with BlueFolder has been very positive. It has substantially improved how we track service requests and field tech hours. Even though the interface feels slightly older and requires patience during onboarding, its core scheduling and work order management capabilities are exceptionally dependable. ----- ### "Practical Field Service Tool That Keeps Jobs and Scheduling Organised" — 4.0/5 > **Khyan** | *22 May 2026* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: BlueFolder is a straightforward field service platform that handles the basics of job management, scheduling, and time tracking without overcomplicating things. From a user perspective, it was easy enough to pick up and use day to day. Job status, customer details, and scheduling were all clear and accessible, which helped keep things moving in a service environment. Time tracking worked well for logging hours against jobs and keeping visibility on work completed. It was simple, consistent, and did the job reliably once you got into the habit of using it properly. Access and connectivity were solid, with the cloud setup making it easy to stay across updates in real time whether in the office or out in the field. From a security point of view, it felt reasonably well controlled at a user level, with role-based access helping ensure job and customer data was kept appropriately restricted. > > **Cons**: The main downside is the user interface, which feels quite dated compared to more modern SaaS platforms. It’s functional, but not particularly intuitive or polished in places. Time tracking, while useful, was fairly basic. It relied heavily on manual entry, with limited automation or smart features, which could feel a bit clunky if you were logging time regularly throughout the day. Some workflows also felt a bit rigid, particularly around reporting and certain job processes, which made it less flexible than other tools. From a security perspective as an end user, there wasn’t much visibility into how things were managed behind the scenes, which is fairly standard, but worth noting. I’ve since moved on from the platform and wasn’t involved in admin or procurement, so I can’t really comment on value for money or customer support. > > Overall, my experience with BlueFolder was positive. It’s a reliable, no-fuss system that does the core job management, scheduling, and time tracking functions well enough for a field service environment. The time tracking feature was useful for keeping visibility on work completed, even if it was fairly basic in how it operated. From a user perspective, it was easy to work with day to day and did what it needed to do without overcomplicating things. The main trade-off is that it’s not the most modern or flexible platform, particularly in terms of UI and workflow design. On security, it felt controlled and appropriately restricted at a user level, which gave confidence in how job and customer data was handled. Overall, a solid operational tool that gets the job done, even if it lacks the polish and flexibility of newer SaaS platforms. ----- ### "A decent simple ticketing system that lacks features needed for modern work." — 3.0/5 > **Randy** | *28 May 2025* | Banking | Recommendation rating: 6.0/10 > > **Pros**: Bluefolder is easy to setup and use, and the overall time to learn the product is very short. As a basic ticketing system, it performs very well. > > **Cons**: The lack of features, integrations and basic security improvements you would expect in this day and age. The product lacks integration with most identity providers and lacks basic security options such as MFA. > > For basic ticketing system needs, it does exceptionally well, and I could see service shops and small IT departments benefiting from it; however, without investments into some basic updates, it's hard to recommend to anybody looking for a ticketing system. ----- ### "Rare find in customer support with this team\!" — 5.0/5 > **Deb** | *5 June 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: BlueFolder's customer service is excellent\! Not only do I get immediate email responses but a member of the support team follows up with a phone call and walks me through any problem solving, staying with me on the phone the entire time to make sure things get resolved. I've had the same support person for several years now and that really makes a difference since since she knows how I use the site and and is cognizant of our needs. > > **Cons**: There's not much I don't like about Blue Folder after 18 years of using the site to manage our client base and our staff members' schedules. It was intuitive to use from the start and there really was no learning curve for us, probably because we don't have a need to take advantage of all it's offerings (billing, service request tracking, etc.). I don't think our company is one of their typical clients being a small business in the senior service industry with only a dozen or so team members who work very part time. So we only use a fraction of the suite of services BlueFolder has to offer. If I had to mention one thing I like least about the company is the monthly subscription cost given our very limited usage of the site's many features. I'm sure there is less expensive scheduling software out there for our needs but I'm not inclined to look around unless our parent company decides we need to make a change for budgeting purposes. It's just been such a godsend to use and would be hard to give up. > > Overall, BlueFolder serves our purposes very well and helps me manage our small business with confidence. What makes it work for me is the site's ease of use and their support team. After all these years with them, I don't need to take advantage of customer support very often but on the few occasions I do, they're always there for me when I need them and they are very responsive to the requests I make which makes me feel like a valuable customer. ----- ### "Reliable Field Service Management Platform That Enhances Operational Efficiency" — 4.0/5 > **Arnold** | *24 June 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about BlueFolder is its ability to streamline field service management and improve operational visibility across teams. The platform provides an organized and centralized system for managing work orders, customer information, service history, and scheduling, which helps drive efficiency and accountability. As a Senior Executive, I particularly value the real-time access to service data and the ability to track job progress from initiation through completion. The intuitive interface, customizable workflows, and automated notifications help reduce administrative workload while improving communication between field technicians, customer service teams, and management. > > **Cons**: While BlueFolder is effective for managing field service operations, there are some areas where the platform could be improved. The user interface, although functional, can feel somewhat dated compared to newer service management solutions. Certain tasks and configurations may require additional steps, which can impact efficiency for users managing high volumes of service requests. From an executive perspective, the reporting and analytics capabilities, while useful, could offer more advanced customization and deeper business intelligence features. Integration options with some third-party enterprise systems may also require additional setup or customization. > > My overall experience with BlueFolder has been very good. The platform has proven to be a reliable and practical solution for managing service operations, helping teams stay organized and responsive while improving overall workflow efficiency. Its centralized approach to work order management, scheduling, customer records, and service tracking provides greater visibility into day-to-day operations and supports better decision-making. From a Senior Executive perspective, BlueFolder has contributed to improved operational control, enhanced team collaboration, and more consistent customer service delivery. The system is straightforward to use, reduces administrative overhead through automation, and provides the transparency needed to monitor performance effectively. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/78948/bluefolder-field-service-management?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/78948/bluefolder-field-service-management) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data