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About Azalea Health
Azalea provides cloud-based electronic health records (EHR), practice management (PM), revenue cycle management (RCM) and telehealth solutions for ambulatory and hospital care settings. Azalea is suitable for community and rural health care settings, including multiple specialty practices.
Azalea EHR is 2015 Cures Edition ONC certified and supports Promoting Interoperability (PI). Users can document SOAP notes, send orders and capture billing from a single screen. The HIPAA-compliant telehealth platform is fully integrated and enables real-time charting. Patient records can be accessed at home, in the practice or in the hospital. Azalea also offers a fully-integrated mobile application, appointment reminders and patient portal. A data integrity validation feature will check various field entries (such as date of birth, insurance, and address) and then notify users of inaccuracies.
Azalea Health pricing
Azalea Health does not have a free version but does offer a free trial. Azalea Health paid version starts at US$499.00/month.
Starting Price:
US$499.00/month
Free Version:
No
Free trial:
Yes
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Azalea Health Reviews
Feature rating
5 reviews of 90
View all reviews
Shawn
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 13/3/2017
Best billing and EMR company
I have been with you health for 7-8 years. I have used not only their billing service but also there electronic medical records. Their EMR is very user-friendly. It has surpassed my needs and expectations. The billing portion has also been an asset to my practice. My revenues increased when they took over my billing practice. Their customer care is excellent. Any time I have had a problem or question, I have been able to talk to a person directly to work out and solve that problem. They go above and beyond what a normal company would do to help make things run better. They are also very open to suggestions to improve their billing and electronic medical records and encourage and implement your suggestions. I don't think you could find a better company to help manage your practice.
Daphne
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4
4
Reviewed on 26/3/2024
You get what you pay for
Does the basic job with no bells and whistles, over priced like so many others. Goes up on rates by discontinuing packages that intrigued you to purchase.
Pros
It is affordable and easy to use, gets the basic job done
Cons
Should get more for the cost, every little thing is extra, the base price has no perks....you basically get what you pay for and they have went up on prices but not added much to compensate.
Lynn
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1
1
Reviewed on 5/9/2023
Keep looking for something better
I wouldn't hire this company to do anything. I am not even sure I am going to keep their EMR. I was supposed to receive template building, that never happened. Billing was supposed to be out the door within 5 days, that didn't happen. Our medicare set up was NEVER completed by azalea. None of my claims for 3 months left azalea for medicare. On top of this, our fax number only works occasionally. It's constantly something. They have no intentions of honoring their commitments and if someone had warned me about them, I would be 200k richer at this point and not trying to collect 3 months of billing that has been neglected severely by Azalea.
Pros
I chose azalea because they were all USA based and all workers were in the USA. Their prices were the same as competitors. Give or take a few hundred, the start up and overall price for full RCM was not much different.
Cons
The set up was sloppy. Features were not enabled on our go live date. The billing services we were charged a fortune for were not delivered. We have subsequently fired azalea and hired a new billing company and some of the claims had sat in Trizetto for 2 months. I am still finding claims in September that were unsubmitted from JUNE! This is unacceptable. The billing woman [sensitive content hidden]
is a monster. She is so nasty. If I never speak to her again, it will be too soon. I was promised a 20% discount because of the poor service we received, this woman Susan acts like it is her money she is parting with and not mine that she wasted!!
amanda
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
4
Reviewed on 28/2/2023
Reivew of Azalea
Good Customer Service. Software has been running slow for a few months.
Pros
Ease of use, more options for billing.
Cons
Slowness of the software, reports are not customizable as I would like.
Alternatives Considered
CharmHealthReasons for Choosing Azalea Health
Limited functions, slow software, difficult billing. Was just to basic.
KImberly
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5
4
Reviewed on 30/10/2023
suggestion of changes to make the system more user friendly
Overall it has been good. The tech support has been great.
Pros
It is an easy program to learn and is pretty basic compared to other programs
Cons
It is expensive compared to others and they should try to make more cost effective when you have numerous providers. Also get opinions from users to try to make changes to better the system.
