--- description: Review of CallHippo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CallHippo | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [IVR Software](/directory/1572/ivr-system/software) > [CallHippo](/software/80310/callhippo) # CallHippo Canonical: https://www.softwareadvice.ie/software/80310/callhippo Page: 1 / 29\ Next: [Next page](https://www.softwareadvice.ie/software/80310/callhippo?page=2) > CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings. CallHippo offers Activity Feed that lets users access caller name, call status, total call duration, department and more. Key features of CallHippo include productivity tracker, sales script designing, call recording samples and call analysis. The platform lets users filter call logs by applying filters such as call type, specific time period, incoming calls or outgoing calls. Additionally, it integrates with Zapier, Zoho, Zendesk, Slack, HubSpot, Intercom, Groove, Freshdesk and Pipedrive. > > Verdict: Rated **4.4/5** by 686 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 686 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CallHippo - **Location**: WALNUT, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Basic plan: $0 per user per month Starter plan: $25 per user per month Professional plan: $39 per user per month Ultimate plan: $55 per user per month Enterprise plan: Contact Sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hindi, Hungarian, Icelandic, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Albania, Antigua & Barbuda, Argentina, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Bhutan, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China and 69 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Notifications - Archiving & Retention - Auto-Dialer - Automated Routing - Automatic Call Distribution - Blended Call Centre - CRM - Call Centre Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tracking Metrics - Call Transfer ## Integrations (21 total) - Airtable - Constant Contact - Dynamics 365 - Freshdesk - Freshservice - Front - Gorgias - Greenhouse - HappyFox Help Desk - Intercom - Outreach - Pipedrive - Salesforce Sales Cloud - Shopify - Slack ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [IVR Software](https://www.softwareadvice.ie/directory/1572/ivr-system/software) ## Related Categories - [IVR Software](https://www.softwareadvice.ie/directory/1572/ivr-system/software) - [Automatic Call Distribution Systems](https://www.softwareadvice.ie/directory/1694/auto-call-distribution/software) - [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software) - [Call Monitoring Software](https://www.softwareadvice.ie/directory/1811/monitoring/software) - [SIP Trunking Providers Software](https://www.softwareadvice.ie/directory/425/sip-trunking/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (881 reviews) 2. [Nextiva](https://www.softwareadvice.ie/software/2683/nextiva-business-voip) — 4.6/5 (919 reviews) 3. [VoIP.ms](https://www.softwareadvice.ie/software/185743/voipms) — 4.8/5 (698 reviews) 4. [RingEX](https://www.softwareadvice.ie/software/173497/officeuk) — 4.2/5 (1205 reviews) 5. [3CX](https://www.softwareadvice.ie/software/4936/3cx-phone-system) — 4.4/5 (467 reviews) ## Reviews ### "Very good calling system" — 4.0/5 > **Hitesh** | *2 January 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Call Recording feature, ability to get support quickly are the best aspects of the service. The SMS service is very handy. > > **Cons**: The mobile app is a little buggy. At times the phone app freezes and some of the features need upgrades. > > My overall experience with Callhippo has been really great. The team is very quick to respond. The product is very easy to learn and use. ----- ### "CallHippo Review: App and Support Team" — 5.0/5 > **Leandro** | *27 March 2025* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: The app itself is great, but the support team really makes it worth. They are always responsive, fast and willing to help out and answer all questions that we might have, Thank you \[sensitive content hidden\] > > **Cons**: This is not really a con, but in my Demo meeting i had explained that i would need to port in 2 numbers and that there would be no extra cost for it, but turns out it will and it's a bit sketchy to port our UK number. But this does not affect my real experience with the app. > > It's been great so far, i love the app's friendly layout and the functionalities. My team is also having fun, it's a lot better than Skype already\! ----- ### "Call Hippo is very easy to use" — 4.0/5 > **Dhiraj** | *27 June 2023* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: - User friendly UI - customer service- call tracking- voice recording > > **Cons**: - adding multiple users- call forwarding- eco in voice > > \- Great experience with them, have been using this for many years now. will continue using it. Make sure to keep developing the services as per customer. ----- ### "Professional and Empathetic Support Experience" — 5.0/5 > **Viplab** | *23 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I was impressed by how professionally and patiently my request was handled. Even though the resolution wasn’t entirely in our favour, the way it was communicated made the experience much easier > > **Cons**: Our refund request was not in our favour entirely. We were expecting that we get at least 90% of the amount but we are getting only 75%. > > Overall experience of interacting with the CallHippo support team regarding a refund request was great. I was impressed by how professionally and patiently the matter was handled. \[sensitive content hidden\] and the team were responsive, empathetic, and kept me updated at every step. Kudos to \[sensitive content hidden\] and the team for their courteous and prompt support, keep up the great work\! ----- ### "CallHippo Review" — 5.0/5 > **Aryan** | *28 July 2025* | Staffing & Recruiting | Recommendation rating: 8.0/10 > > **Pros**: I have been using CallHippo for a while now. It has a great User interface, and the voice quality of the call is great > > **Cons**: The only issue with CallHippo is that the SMS Registration is a very lengthy process, and even after that, there is only 100 SMS > > It is a great option for international calls, and the experience has been great, and also the admin overview is great to ----- Page: 1 / 29\ Next: [Next page](https://www.softwareadvice.ie/software/80310/callhippo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/80310/callhippo) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data