WooPOS

Pros

Compatible with both WooCommerce and Shopify.

Cons

I sometimes have to create queries to generate particular reports.

Pros

WooPOS is very to easy to use and extremely flexible to meet our specific needs. Technical support is great, very quick and helpful.

Cons

I wish it had a Report Writing module that we could design the format and layout of the report ourselves. The current query-based report generator is fantastic tough and we use it a lot.

Alternatives Considered

Reasons for Choosing WooPOS

Switched From

Reasons for Switching to WooPOS

Pros

Woocommerce is very flexible. You can run a perfectly customized website that runs smoothly and moves a lot of product.

Cons

Woocommerce can get clunky. If you get too many records in your database it can slow down your website immensely. You also have to buy plugins to get the features you want. You might even need a full time developer.

Pros

User friendly and robust. Good technical support. Customizable.

Cons

Learning curve with the software. Requires a good internet for multistore

Pros

At first the posibility to migrate from my old outdated Microsoft RMS Store POS with the help of [sensitive content hidden] very professionnal without fee. Support very good almost live all the time with [sensitive content hidden] to answer my so many questions and for more complicated request with [sensitive content hidden]. And the best of all to sync the inventory, all my customers, who can buy by phone, online or in store with the points and reward solution, credit note, etc ...

Cons

Since I'm from Quebec, Canada and my main language is in French, there is missing some translations possibilities. There is a lot that you can translate, invoices, the POS to be easily used. But sometimes it can create bugs on normal operation when trying to translate some strings like in the day/end tab. Also for customers who would to install and work with it right away. It's not as simple.

Alternatives Considered

Reasons for Choosing WooPOS

Reasons for Switching to WooPOS

Pros

Our database has over 500,000 items in it and product searches and reports are faster than my previous system. We mainly use it as an inventory management system for our website and store...website is updated instantaneously. Easy to update database with excel data loads. Easy to customize invoice, labels and layout of screens. Fairly user friendly with pop ups/tips when a function or command is skipped or missing.

Cons

Would be better if some of the inventory reports could be user defined/generated more easily than having to build (and understand how) a custom SQL query. Would like to see more/better basic accounting functionality as it is not an accounting program...it can export some ledger information to Quickbooks and others...but would like more.

Pros

One database works for both our Retail and Online business, time saves us time and money! The reports give us lots of information to make decisions. We have set reorder points for inventory we want to carry again which means less counting or forgetting to order products in on a timely basis.

Cons

I really haven't found an issue that hasn't been dealt with. I have never been in that position before. I will be a customer for a long time.

Alternatives Considered

Reasons for Choosing WooPOS

Reasons for Switching to WooPOS

Pros

Hard to say as there are many very good things to like. Customer Service is simply off the charts.[SENSITIVE CONTENT HIDDEN] takes care of any issues within a few minutes usually. There are many new tax laws in place now and their system works well with these and it is also adaptable to those that may pop up in the future. Our state makes us collect the state sales tax as well as sales tax for every city and every county that we deliver large products too. This system handles these things with ease. Just need to update it once in a while.

Cons

Adding inventory but I don't really suppose it's any better elsewhere.

Pros

The attention to details and versatility. The software is highly flexible to suit any business's needs. [SENSITIVE CONTENT HIDDEN] and his team has put in a great effort to include a lot of features out of the box and the implementation is very easy. All the knowledge source is easily available and if you get stuck help is just a call/email away. In case you are looking for a cost effective, pay as you go, a long term player in your team, WooPOS is the way to go.

Cons

People who are not used to of using mouse on retail systems may feel uneasy at first. One of my staff took a week to adjust but now adores the software.

Alternatives Considered

Reasons for Switching to WooPOS

Pros

It integrated nicely with my Woo Commerce online store and the support was by far the most amazing i've experienced yet.

Cons

It is a bit intimidating at first but again, the support staff is great and they helped me through it all. now it's pretty simple.

Pros

When everything is set up its the Cadillac of system, everything you need is available. The support is a 10 forget about a 5. Those two guys knows the system in and out and can set anything up for you, great great support. [sensitive content hidden] thank you for all the support over the years, we could not be where we are without you guys.

Cons

Very powerful system and one click of a box can mess up your system very badly.

Pros

WooPOS includes features that other programs do not that are essential to our day to day operations. This includes easy SKU creation, customer database management, lots of unique special order parts, transfers between retail locations, and in-depth reports. Without a program like WooPOS, many of these critical business functions would not be possible. Customer support is absolutely incredible compared to other systems. When we have an issue, it is generally fixed within an hour. Simply unmatched.

Cons

There is a high learning curve to WooPOS, but once you understand its general functions, you are able to do so much.

Pros

The number of features included in this application is really mind blowing. Full (automatic) integration with Woocommerce makes managing inventory super easy. Customer support is amazing, all questions raised are always answered within 24hrs. Also in weekends.

Cons

Some functionalities are a little bit hidden away, but so far I have not encountered a situation which could not be solved/implemented. Due to the software having so much functionality, it does feel a bit that the documentation could be stepped up one notch so that an administrator could self service more.

Pros

Ease of use, and ability to upload Gift Card in batch. Tracking is excellent and feature to control the card and use of card by customers.

Cons

This plugin is perfect for our industry and is the only Gift Card plugin with the ability to set the card as a 'one time use only'. Out of 10 or more we test it is the best, easy to use and can customize. We control 100's of card per month with little effort.

Pros

I like the sku customization and customer account abilities. It’s sorting features and reports are also very beneficial

Cons

It can be a bit temperamental and reports often have issues with accuracy

Pros

This has helped us grow from 1 location to 6 in 2.5 years.

Cons

The only thing that is missing is the accounting aspect, but really not a big deal.

Pros

easy to use and , sales functions great and easy to navigate

Cons

the updates. Sometimes it crashes my system in a middle of a sale

Pros

With us assortments it's assorment of add-ons, I found it easy to solve all the problems that I have faced. I like that the base of WooCommerce is free and you only have to pay when you need special circumstances.

Cons

While it's not wooCommerces fault, I found it a little difficult to make the software match our business practices. This is likely unique to the organization, however

Pros

The pros of Woocommerce is that it's pretty easy to extend it's features with quality plugins created by Woocommerce itself. Even for more complex scenarios that includes selling memberships and licenses, Woocommerce proved to be a good choice.

Cons

Maybe the biggest con is that the software relies on WordPress which has an extensive track record of severe vulnerabilities in the past so it's important that you keep things secure using third party tools and software.

Pros

One of the most important features to us was its ability to create custom customer types and set different prices for them as we have a two leveled wholesaler program. So short answer is its functionality. We've only been using it for a week or so but I already see that you can do just about whatever you can image with this program. I also especially like the re-order amount features in the inventory side of the software. It will allow me to automate re-ordering at inventory level.

Cons

As with anything else that is more functional, it is more complicated to set up than some others I have tried in the past. However, the ones I tried in the past wouldn't do everything I needed them to do, so there's your trad-off. And overall, the knowledge base is a good help, but there are a few places where there are gaps in the instructions. Still, that's when the customer service came to the rescue. A fella named [SENSITIVE CONTENT HIDDEN] has been helping me, and he's a great service rep. Quick, friendly, knowledgeable.

Pros

In the firearms industry, being able to track serial numbers is vital. WooPOS offers everything I was looking for in a POS for my business.

Cons

Generating some reports that I need require building out queries rather than just selecting the report.

Pros

It is quite easy to use and integrate with any WordPress website. It is easy to configure, and it leaves the online store running in less than 30 minutes.

Cons

It is not translated one hundred percent into Spanish, it must be translated one by one the elements to be able to have the store configured in the Spanish language 100%

Pros

Ease of use when the system works

Cons

Amount of times we have to upgrade & upload during the day time while customers are in front of the system ready for payment

Pros

The best part of the WooCommerce software is the ease of use to add products and services to sell to my audience.

Cons

I wish there was a better way of adding video reviews for products using the WooCommerce software platform.

Pros

The vast variety of reports that can be ran, and the overall customization of the software.

Cons

There is nothing I dislike about the software.

Pros

Woo is an extremely robust system that has seemingly unlimited potential for customization, which is exactly what we needed. While researching a new system, we were amazed to find how homogeneous most solutions were, offering absolutely no flexibility for more complex business needs. Woo, on the other hand, has unlimited potential and an extremely dedicated and quick-to-respond team the has helped us finesse the system for our unique needs every step of the way.

Cons

One challenge with Woo is that it cannot be run on mac operating systems, which was admittedly a bit of a hurdle for us (though a solution is in the works to my understanding!). The system is otherwise aesthetically a bit clunky and dated, but this is easy to get over when you realize the robust functionality.

Pros

The fact that this thing does 'EVERYTHING' when it comes to a POS system is the biggest benefit. It literally does it all when it comes to managing anything that has anything to do with retail, from inventory stock level control to auto ordering based on those stock levels. Employee time cards, simple check-in and check-out. From simple daily reports to a complex breakdown to the micro detail. No limits either on data queries. Build them out exactly how you want, quick and simple.

Cons

On the other hand... The complexity of it can be overwhelming. You have to be ready to learn and really take it all in.

The biggest downfall to the software is the dated interface. While it doesn't look all fancy, it's a seriously solid piece of software and your not going to find updates breaking things or being dependent on an internet connection. You'll need one, but if the net goes down your POS doesn't.

The downfall is the way you have to build out your quick launch buttons. To create custom buttons you have to use an odd search/query string that is not so easy, or at least it's not so easy for me to wrap my head around it. I've installed the system twice and in one setting we are implementing as much of it as possible, over a period of time that is.

Their help files and documentation is pretty good and they have a page dedicated to these codes so that does help.

Pros

Where do I begin? If I had to pinpoint what the biggest like is, it would be the money it saves our company from product management to time needed to input inventory in in a point of sale and a website. This software manages both very efficiently.

Cons

There was growing pains when we switched over from what we used in the past however I can't think of anything that I really don't like. Woopos is an amazing company to work with and they helped us tailor their software to something that really just works.

Pros

Its connectivity with Woocommerce, its comprehensive data selections, its ease of use, most importantly, greatest support ever

Cons

At first takes quite a bit time to get familiar, other than that, I have nothing dislike about this software.

Pros

I love that Woocommerce is on Wordpress, and that it supports third-party plugins. They offer a slew of plug-ins themselves. This enables you to build in the features you want, and not have very much added bulk and useless features taking up space on your server. It's almost ridiculously simple 90% of the time, with little need for assistance. On the rare occasion that you might need it, they have a lot of documentation for the program itself as well as their plug-ins. Their customer service is helpful the majority of the time. For a while they would take 1-2 days to reply to an email, and only had email support as an option, but in the past 6-12 months they added live chat and made the experience 100% better. They've even stepped up their game in being more proactive about their support than they used to be also. If you want to have complete control over the look, feel, and data of your site, I highly recommend that you go with Woocommerce.

Cons

Their plug-ins are a bit pricey. To be fair, they only have an annual fee, but they are a bit steep depending on the feature that you want. It would be a lot better if they charged a single annual fee or monthly fee, and allowed unfettered access to all of their plug-ins. That way, you wouldn't have a different annual billing date for each of those little extra features you thought of adding later on, nor would the cost be so astronomical. There are often third-party alternative plug-ins, but the issue is that Woocommerce's plug-ins usually work best (as they should since it's their platform). Additionally, implementation of requests for new features on any plug-in or Woocommerce itself seems to be rather slow, and they don't take suggestions via customer service, but rather via forum and user voting.

Pros

I had a client who needed a store and wanted me to build it an host it. Since I use wordpress for all my sites I'd already known about woocommerce. Its allowed me to build a very flexible, powerful store that can do almost anything I ask of it, as long as my client can continue to pay for the yearly renewals.

Cons

Its expensive if you run anything more than a very simple store with simple products. As soon as you want to process credit cards, thats a paid plugin, you want to add the cost of goods (a feature free by default in 99% of its competitors), thats paid plugin. I would necessarily call it a full eCommerce solution, more like a solution framework that you need to buy multiple once a year renewing addons.

Since its self hosted on your wordpress server you will not have phone support, email/ticket support is pretty responsive though. but you are expected to have moderately high level of tech knowledge.

Pros

What can I say about WooCommerce? It is the best DIY solution for anyone wanting to create a store online of their own - and on their own. And if you don't want to DIY, there are plenty of people offering to do it for you at very low cost. What is great about WooCommerce is it integrates seamlessly with WordPress and the basic functionality in order to makes sales is totally FREE. Of course, if you want to enhance your store and have a really professional-looking one, there are so many plugins/themes both free and paid, that can help you achieve that. And not only that, WooCommerce is always updated so that it stays secure and cutting edge. Everything you need to build a store online is already available in WooCommerce.

Cons

Integration with Paypal is not really good. When you need to create a specific checkout page with the specific logo of your store showing on that page, you need to setup an entirely new Paypal account just for it. Paypal used to support multiple Custom Checkout logos under one single Paypal account, but this changed late in 2016. Besides this issue, WooCommerce support takes a while to reply, if you email them with an issue, although paid help is readily available from numerous online WordPress/WooCommerce experts, so you are never really stranded.

Pros

Woocommerce is free and easy to use, so as a business owner I was able to take the time to learn how to use it and create my own website with Wordpress and Woocommerce. I have no web design background, but was able to learn thru google and helpful articles and videos. As a platform, Wordpress is built to be easy to use and have made it simple for developers to create and sell useful plugins. Woocommerce is a great add-on to Wordpress and has allowed me and others to create beautiful and effective shopping carts. If we had to pay someone to custom create and maintain a site for us it would have been tens of thousands of dollars.

Cons

Because Wordpress is a free base and countless developers can create their own plugins, there can be a lot of conflicts between plugins. Especially when there are essential or major updates to Wordpress or Woocommerce. This can have a huge impact on a website, and you need to be prepared to test major updates before they go live. One update once changed the entire structure of variable products and created hours and hours of work on the backend for us. You would not see this with a contained shopping cart (like 3DCart), but that's because you pay more for the other services. For the price, Woocommerce is unmatched.

Pros

I can easily edit any part of our site from the home page to the Buy button. I also like to work to publish beautiful content and create a powerful brand. I like the way to control all my clients. I have the ability to manage the tax account. Also, I like to work on the installation and a simple way to change everything I need there, i also love not having to collect information from the credit card, but I can simply integrate Amazon Pay and Paypal. It creates less responsibility for me and my business at the same time that it allows consumers to shop online safely. Another good part is that you will get the WooCommerce developers at the most economical rate compared to other e-commerce solutions and there are many developers available online.

Cons

The platform may need to be updated frequently due to updates that can be an update task while making sure that your current website does not break during the update. In addition, there may be a slight learning curve due to the number of features.

Pros

The reason we decided to go with WooPOS is its ability to function with our WooCommerce online store. Now that we have it, we have found that the user interface is very easy to use and their customer support is second to none.

Cons

There are rare occasions where it hasn't had some of the functionality we needed, but working with their support team we have found solutions.

Pros

What makes Woocommerce greatis the fact that it is higly cutomizable. WIth your every need it can exceed your expectations by far.
Built for speed and custom it is another great tool to work with as a designer.
The easy to install and manage make it for users ideal for small and large shops.
You can manage a multi store from the same dashboard and start making some severe changes.
It integrates perfectly with other plugins and apis

Cons

The export data function should be tailored for less fields or make it more compact, it is great for export import in the same ecommerce platform but a nighmare just to upload it to something else.

Pros

- Full featured POS software with everything our previous POS station had and more.
- Highly configurable allowing for a tailored user experience.
- Follows industry best practices, which initially seemed annoying and unnecessary but much appreciated down the line, when generating reports or tracking stock.
- Robust documentation and Excellent email support. Always helpful with problem solving and developers actively deliver on newly requested features.
- Reasonably priced with no hidden fees.

Cons

- You can't modify SKU numbers easily. The workaround after changing an SKU number in WooCommerce would be to delete and re-import the product into WooPOS.
- User interface feels dated compared to market leading POS Software (Vend, Square, Toast)
- It would be nice if WooPOS sold POS display directly or had links to some options. I couldn't find a suitable customer facing POS display, I was advised to use a regular PC monitor but those seem too large.

Pros

This plugin has the ability to do most anything you need with an e-commerce website. We've integrated it several ways into sites for ourselves and for clients. From subscriptions, digital products, to shipping products... woocommerce has been able to do it all for us.

Cons

There are times when you require something more specific out of the plugin functionality and need to use CSS and PHP code to make it work... which means you need to either be or have at hand a developer that understands those codes.

Pros

We compared every POS software available and WooPOS offered the best solution for my business needs. [SENSITIVE CONTENT] integrated everything with my existing website and we had a seamless transition.

Cons

There are no cons. [SENSITIVE CONTENT] makes every feature possible.

Pros

Woocommerce worked "out of the box" and I was able to set up selling immediately. I've found it to be robust enough for a new seller, with limited experience. And it's been relatively easy on the front-facing side for customers as well.

Cons

As I have utilized the software, I've realized that it comes with very basic functionality, and the only way to make it a true, fully-functioning store with the bells and whistles to operate professionally, is to buy an add-on, okay a couple... well several add-ons. The problem with that is Wordpress. If you have any knowledge about Wordpress, the more plugins you utilize the heavier the site gets and the more time it takes to load the site, and the more possible problems can arise. I've had all the plugins for several months, and so far so good (fingers crossed).

Pros

Fairly straightforward to use once you get the hang of the order fulfilment process. It has the add-ins we need such as USPS which helps us streamline our process a bit. It's still a bit tedious to fill orders, but it's getting better the more we learn and the more we functionality we enable.

Cons

It can be a bit tricky to learn at first, but it's not too difficult. The process for filling orders is still a bit longer and slower than I'd like, but we're learning more and streamlining it all the time.

Pros

It allows me to multitask the features are excellent

Cons

The software is great. It was very good I would change nothing

Pros

Its so stable, well built, FREE and powerful. Its a real barebones solution but you can have a store up and running within hours without having to pay Wix, Squarespace or any other fools a monthly fee. If you think that is great you should see the plugin library.

Cons

Its bare bones, it does the job but if you want the better features they cost money. The difference is the money is a once off fee not a SaaS subscription.

Pros

It's completely free. The possibilities are immense and all integrated into the same installation of WordPress and WooCommerce. Saving maintenance costs and facilitating site management. It is not necessary to know programming to install and configure Woocommerce, however it is necessary to have basic knowledge about the general functioning of WordPress.

Cons

Although the label "Free" may sound wonderful, if you really want to develop your store beyond the basic functionalities it is necessary to invest in add-ons or paid plugins. To get the most out of the platform, it is necessary that the team or responsible person has basic knowledge of the functioning of WordPress and Woocommerce, although in reality it is very easy to configure you need time and knowledge to execute it correctly.

Pros

Ideal for WordPress users or developers who prefer a self-hosted, and plug-in friendly e-commerce set up. Not ideal for first-time users or no website backend familiarity.

Cons

One major consequence I think that sets WooCommerce from drag and drop e-commerce builder these days is that when a bug happens, you need to contact their developers/support to fix the issue (if you cant fix it), so you need to wait a while. Sometimes its fast, other times it takes days.

Pros

WooCommerce is robust platform for ecommerce merchants selling basic products. It's easy to set up, the back end has a little bit of a learning curve if you've never used Word Press. Products can be bulk uploaded and updated via CSV which is a great feature.

Cons

If you need more than what the basic Woocommerce offers you have to purchase plug-ins to get the functionality you are looking for. This can increase cost depending on how many plug-ins you need to add.

Pros

Rewind 6 years ago, I had an idea for an online store. I had no money but loads of time to play with. I chose WooCommerce and never looked back. Still today, it's what I use on every ecommerce project. It absolutely rocks, fullstop.

Cons

There really isn't much you can dislike about WooCommerce itself. OK sometimes it can be a little slow if your site isnt optimized, but that's down to WordPress and PHP rather than WooCommerce

Pros

I really like the fact that you do not have to know anything about programming to use woocommerce. I like the fact that it gets upgraded all the time and I can change and upgrade things anytime I want really easy.

Cons

If it is your first time using woocommerce it will take you some time to get into it and understand how it works but it is like this with everything, but it is much easier than learning to program yourself ! :)

Pros

I appreciate that tech support is very responsive and helpful when needed. I like that this software is so customizable it has really made a positive impact and streamlined our sales interactions.

Cons

There are times when it can be confusing or complicated to work with on certain tasks. However the WOOPOS knowledge base website has been very helpful in those moments.

Pros

Ease of use, and quick learning curve for new staff.

Cons

Sometimes the set up isn't overly intuitive, and requires more investigation into how the system operates.