---
description: Review of Sumo Logic Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Sumo Logic | Reviews, Pricing & Demos - SoftwareAdvice IE
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# Sumo Logic

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> Sumo Logic is a cloud-based log management platform that helps small to large businesses create, manage and archive event logs for auditing, issue tracking and compliance. The centralized platform comes with real-time analytics module for users to identify, investigate and resolve cyber threats, data breaches, and compliance negligence. &#10;&#10;&#10;Designed for professionals in development, engineering, IT, customer success, product, data science, security sectors, features of Sumo Logic include multiple user profiles, access controls, auto-scheduled searches, real-time alerts, identification of potential threats, custom reports and more. The system allows users to break data into silos and improve collaboration through shareable dashboards, reports and custom searches.&#10;&#10;&#10;Sumo Logic comes with an application programming interface, which allows enterprises to modify as well as integrate the platform with several third-party software such as Artifactory, MongoDB, Data Volume, CrowdStrike, Apache, Google Apps, Heroku, Microsoft SQL Server, and more.
> 
> Verdict: Rated **4.6/5** by 33 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 33 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sumo Logic
- **Location**: Redwood City, US
- **Founded**: 2009

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Sumo Logic Free (Up to 500 MB) - $Free&#10;&#10;Sumo Logic Professional - $270/month ($90/GB, 3 GB minimum)&#10;&#10;Sumo Logic Enterprise - $450/month ($150/GB, 3 GB minimum)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Analytics
- Anomaly Detection
- Application Security
- Archiving & Retention
- Audit Trail
- Authentication
- Availability Testing
- Baseline Manager
- Behavioural Analytics
- Big Data Analytics
- Capacity Analytics
- Charting
- Compliance Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Observability Software](https://www.softwareadvice.ie/directory/4534/observability/software)

## Related Categories

- [Observability Software](https://www.softwareadvice.ie/directory/4534/observability/software)
- [Cloud Integration Software](https://www.softwareadvice.ie/directory/4676/cloud-management/software)
- [IoT Software](https://www.softwareadvice.ie/directory/4273/iot/software)
- [DevOps Software](https://www.softwareadvice.ie/directory/4380/devops/software)
- [Cloud Security Software](https://www.softwareadvice.ie/directory/4329/cloud-security/software)

## Alternatives

1. [ManageEngine Firewall Analyzer](https://www.softwareadvice.ie/software/435331/manageengine-firewall-analyzer) — 4.5/5 (241 reviews)
2. [Datadog](https://www.softwareadvice.ie/software/101405/datadog) — 4.6/5 (357 reviews)
3. [Amazon CloudWatch](https://www.softwareadvice.ie/software/390574/amazon-cloudwatch) — 4.5/5 (91 reviews)
4. [Splunk Enterprise](https://www.softwareadvice.ie/software/234262/splunk-enterprise) — 4.6/5 (259 reviews)
5. [Logmanager](https://www.softwareadvice.ie/software/521028/Logmanager) — 5.0/5 (16 reviews)

## Reviews

### "Excellent logging integration with Sumo Logic" — 5.0/5

> **karan** | *3 August 2018* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: It is very navigable and offers perfect ui which is very intuitive. You can write any type of query , sumo logic will have answer to that type. We can easily search and export. You can configure it the way you want it to behave and give you the readings in the real time. You can know the properties of a running job from all the jobs on the dashboard which is a great plus from the similar softwares.
> 
> **Cons**: Sometimes it is very hard to reach customer support , you may have to wait till someone can come to your rescue on an issue.
> 
> We are handling logs of our several applications at the same time and making a map for common occurrences. This is good for analyzing where we need to improve. It has helped in monitoring of our servers and finding the faults fast.

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### "Flexible and detailed log analysis software for System Administrators" — 4.0/5

> **Verified Reviewer** | *2 November 2018* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Extremely flexible search and reporting&#10;Log ingestion from essentially any source&#10;Good support for major operating systems&#10;Decent technical support&#10;Good communication with customers&#10;Continuously improving the software in all areas&#10;PCI/DSS qualified
> 
> **Cons**: Some very poor UI design decisions&#10;Poor account management&#10;Performance can be very bad for searches over large data sets or long timeframes&#10;Expensive
> 
> I use Sumo Logic to ingest logs across a fleet of about 125 servers, including Windows and Linux servers. Setup was pretty straightforward. Documentation is detailed and complete. Customer support and tech support are mostly competent and cooperative. I'd definitely recommend this product, especially to smaller startups or businesses that can't or don't want to implement their own logging server infrastructure.

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### "Very Clear Dashboard" — 4.0/5

> **Satbyul** | *7 June 2020* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: The Sumo Logic dashboard is very clear for engineers, and also has a presentation mode that is ideal for display on a large wall monitor for other stakeholders. API integration for simple counts, creating alerts, and setting thresholds is simple enough and easily achievable by following the online documentation and examples.
> 
> **Cons**: The API integration can be difficult to leverage the more advanced features, such as log monitoring. Drilling down to raw numbers for a given time range is not as easy as I would like.
> 
> We use Sumo Logic to monitor our web-based application. This comprises of a monitoring and alerting tool for engineers and visualising usage spikes for internal display to stakeholders.

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### "Quick search your logs" — 5.0/5

> **Verified Reviewer** | *7 April 2023* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: The search time is pretty good, where it searches in huge dumps of data and return a good result set
> 
> **Cons**: Copy JSON feature is a big problem, where you cannot copy a part of result JSON
> 
> Overall experience is very positive

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### "A Powerful Tool" — 5.0/5

> **Verified Reviewer** | *26 September 2020* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: You can search in complex or basic queries so it is good for both new and experienced users.  Searching is powerful and fast and user data can be shared with the organization.  We have developers create complex searches and share them with support teams and users that are not as familiar with the tool.
> 
> **Cons**: Pricing can get expensive depending on how you use the tool.   Also, although queries can be shared, the original author is the only one who can edit them.  It would be nice if it was made more collaborative in that regard.
> 
> Overall this tool fantastic.  It's powerful and is approachable by both the experienced and inexperienced.  Once you get into the deeper functionality, you can do pretty much whatever needs to be done with this tool.  Just make sure you set it up correctly and what the potential billing pitfalls and your business will be better for having this tool.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/80463/sumo-logic)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/80463/sumo-logic> |
| en | <https://www.softwareadvice.com/log-management/sumo-logic-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/80463/sumo-logic> |
| en-GB | <https://www.softwareadvice.co.uk/software/80463/sumo-logic> |
| en-IE | <https://www.softwareadvice.ie/software/80463/sumo-logic> |
| en-NZ | <https://www.softwareadvice.co.nz/software/80463/sumo-logic> |
| fr | <https://www.softwareadvice.fr/software/80463/sumo-logic> |

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