--- description: Review of Phreesia Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Phreesia | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/3429/patient-engagement/software) > [Phreesia](/software/82149/phreesia) # Phreesia Canonical: https://www.softwareadvice.ie/software/82149/phreesia Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.ie/software/82149/phreesia?page=2) > Phreesia’s award-winning, AI-powered platform helps practices and health systems expand capacity, streamline workflows, accelerate collections and deliver modern patient experiences—without adding staff. Trusted by 4,500 healthcare organizations: With 20+ years of experience, Phreesia powers 1 in 7 U.S. patient visits (170M+ annually) and is proven to drive measurable operational and financial improvements. Highly recommended: 9 in 10 clients would recommend Phreesia. With Phreesia, you can: • Answer calls 24/7 with Phreesia VoiceAI, seamlessly integrated with athenahealth. Let patients schedule an appointment, request a prescription refill and more over the phone with natural language—no menus, no hold times. Phreesia VoiceAI uses HIPAA-compliant chat and talks with patients in 20+ languages. • Expand your capacity and streamline patient intake: Across our network, 85% of patients check themselves in, saving 5+ minutes of staff time per visit. Maximize front-office efficiency by digitally collecting patient information, consents and medical history and more before the visit. • Get paid more, faster with flexible payment options, including Apple Pay® and Google Pay™, online payments, payment plans, card on file and more. Patients pay 88% of their copays at the time of service with Phreesia. • Eliminate paper statements—Phreesia automatically sends patients itemized digital statements as soon as their EOB is ready, helping practices boost collections after the visit by 50%. • Simplify scheduling by letting patients self-schedule appointments on their own time. Automated reminders reduce no-shows and Appointment Accelerator® automatically fills open slots. • Reduce denials and save staff time with automated, AI-enabled eligibility and benefits verification. Phreesia confirms coverage instantly, selects the correct copay, flags out-of-network status and gives patients visibility into their benefits—helping you prevent errors, collect sooner and improve the patient experience. • Get discovered by patients looking for your expertise with MediFind—our clinician finder that integrates with your website and helps patients find you organically. • Close gaps in care with our robust library of clinical screening tools and customizable patient outreach messaging options. Double the number of clinical screenings you conduct by administering them automatically with Phreesia. • Engage patients in their care and provide the modern, convenient experience they expect. Across our network, 96% of patients are satisfied with their Phreesia experience. You’ll also benefit from: Actionable analytics: Gain deeper insights into intake patterns, revenue cycle metrics, appointment workflows, clinical performance and more. Privacy and security: We’re honored to have our efforts recognized with many of the industry’s most well-known certifications, including: HITRUST CSF Certification Payment Card Industry Data Security Standard (PCI-DSS) Level 1 Service Provider Security Organization Control (SOC) 2 Type 2 PCI Point-to-Point Encryption (P2PE) “Every Phreesia product helps the business do better and generate more revenue—it’s such a beautiful rhythm. Our patient population has grown tremendously, our staff is fully utilized, and we’re able to fully engage with our patients and meet them where they want to be met. We really couldn’t do it all without Phreesia.” -Liz Galvan, Practice Manager, MyOBGYN > > Verdict: Rated **4.3/5** by 166 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 166 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Phreesia - **Founded**: 2005 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Phreesia for full pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Traditional Chinese, Vietnamese - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Responses - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Broadcast Messaging - Calendar Management - Calendar Sync - Call Reminders - Campaign Management - Cancellation Management - Check-in/Check-out - Communication Management ## Integrations (15 total) - AdvancedMD EHR - AdvancedPM - Azalea Health - Compulink - Epic - MEDITECH Expanse - ModMed - NextGen Enterprise - NextGen Healthcare Practice Management - Office Practicum - Oracle Health EHR - Veradigm EHR - Veradigm Practice Management - athenaOne - eClinicalWorks ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Patient Engagement Software](https://www.softwareadvice.ie/directory/3429/patient-engagement/software) ## Related Categories - [Patient Engagement Software](https://www.softwareadvice.ie/directory/3429/patient-engagement/software) - [Medical Scheduling Software](https://www.softwareadvice.ie/directory/18/patient-scheduling-software/software) - [Medical Tools](https://www.softwareadvice.ie/directory/4527/medical/software) - [Appointment Reminder Software](https://www.softwareadvice.ie/directory/3557/appointment-reminder/software) - [Patient Management Software](https://www.softwareadvice.ie/directory/3489/patient-intake/software) ## Alternatives 1. 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They can be heavy for our older patients. > > We have saved time during patient Check-In and have been able to obtain accurate intake information in a very timely manner. ----- ### "Phreesia works for Clinics\!" — 4.0/5 > **Tami** | *14 March 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: The ability to communicate quickly with patients. > > **Cons**: We didn't like the inability to easily send out a broadcast message. > > My overall experience with Phreesia was a good one\! Phreesia definitely increased the patient to clinic communication and lowered our phone hold times. ----- ### "Phressia Review" — 4.0/5 > **Diana** | *4 February 2026* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: Phreesia was very helpful when it came to checking the patient in when they arrived, keeping up with medical records and forms that the patient have to filled out at the time of check in. > > **Cons**: When the patients filled out the name of the pharmacy, Phreesia had some difficulty transferring to our current EMR. > > My overall experience with Phressia was very helpful for our HIPPA compliance paper work and patient personal information. ----- ### "Phreesia's unfair "Gotcha" Clause" — 1.0/5 > **Katherine** | *9 July 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: the original service I subscribed to was QeuDr, which was technology that automatically filled cancelled appointments by texting patients who are on the schedule in the future to ask if they would like to come in earlier. Qeudr was purchased by Phreesia a few years ago. > > **Cons**: Horrible customer service and "Gotcha" clause in contract requiring cancellation 60 days before annual renewal date. > > I have been a client of Phreesia for 2 -3 years, and I wanted to cancel my service since I engaged another vendor who provides the same service and more.When I went to cancel my service on April 13, I was told my contract auto-renewed for one year on April 1, and that I needed to cancel 60 days before my contract renewed. All my other third party vendors for Athenahealth allow cancelation either immediately or with no more than 60 days notice. This is a "gotcha " clause which I missed, but I expected some consideration since I have nbeen a client and I was only 13 days over the auto-renewal. This required a Zoom meeting with 3 people to explain the contract and tell me they will have to "take this to their leadership." Really? They need to engage their leadership for simple contract issues with a client? Furthermore, I cannot reset my password as well as change my account information and cancel my ACH without speakign with someone. What kind of modern tech company does that these days? Would not recommend doing business with this company. ----- ### "Phreesia just works\!" — 5.0/5 > **Mario** | *20 March 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Phreesia has many tools that saves my practice time, money and worry. Insurance eligibility, payment assurance and appointment all help our practice keep a full schedule and collect balances. Phreesia has been an extremely valuable addition for our practice. > > **Cons**: Unfortunately no service is one hundred percent and when there is a zone issue, nothing can be done except wait for service to be restored. > > Phreesia has become an integral partner in the management of my practice. It allows us to focus more on providing quality care to our patients. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.ie/software/82149/phreesia?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/82149/phreesia) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data