--- description: Review of ProcessMaker Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ProcessMaker | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Banking Software](/directory/4216/banking-systems/software) > [ProcessMaker](/software/82233/processmaker) # ProcessMaker Canonical: https://www.softwareadvice.ie/software/82233/processmaker Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.ie/software/82233/processmaker?page=2) > ProcessMaker is an open source business process management (BPM) and workflow management solution that offers a drag-and-drop interface for analysts to model approval-based workflows. The solution assists organizations in designing, automating and deploying business processes of different scales. The solution features a document builder that is used to create electronic receipts, letters, confirmations, invoices and contracts. The ProcessMaker designer provides a cloud-based drag-and-drop process modelling tool that allows users to create and edit process diagrams using BPMN standards. The designer resizes and labels all process elements and allows import and export of processes in the BPMN format. The designer enables users to create multi-language forms and subforms without programming knowledge. The solution provides offline access, which enables users to fill mobile forms and later synchronize data after coming online. The solution provides an activity dashboard that gives users visibility into how processes and employees are performing. The solution creates personalized dashboards based on process efficiency index and employee efficiency index. The solution is available on a monthly subscription basis. > > Verdict: Rated **4.5/5** by 174 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 174 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ProcessMaker - **Location**: Durham, US - **Founded**: 2003 ## Commercial Context - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Free trials and an open-source edition are available, after which ProcessMaker offers the following options: Platform: Contact ProcessMaker directly for pricing information Pro: Contact ProcessMaker directly for pricing information Enterprise+: Contact ProcessMaker directly for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Italian, Portuguese, Spanish - **Available Countries**: Canada, India, Mexico, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Audit Management - Business Process Automation - Business Process Control - Calendar Management - Collaboration Tools - Compliance Tracking - Configurable Workflow - Customisable Dashboard - Customisable Forms - Customisable Templates - Customizable Fields - Data Import/Export - Data Visualisation - Document Management - Drag & Drop ## Integrations (7 total) - Drupal - Gmail - Joomla - Microsoft Outlook - SAP Business One - Salesforce Sales Cloud - Zimbra Collaboration Suite ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Banking Software](https://www.softwareadvice.ie/directory/4216/banking-systems/software) ## Related Categories - [Banking Software](https://www.softwareadvice.ie/directory/4216/banking-systems/software) - [Business Process Management Software](https://www.softwareadvice.ie/directory/4351/bpm/software) - [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software) - [Higher Education Software](https://www.softwareadvice.ie/directory/4253/higher-education/software) - [Low Code Development Platform](https://www.softwareadvice.ie/directory/4382/low-code-development/software) ## Alternatives 1. 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Human intervention makes using the software stressful. > > Its an excellent software in general. I dont need papers anymore and has made working from home even more fun. ----- ### "Rich text for email template" — 4.0/5 > **David** | *20 May 2019* | Banking | Recommendation rating: 10.0/10 > > **Pros**: I really like the idea of the Rich text for the email template building. The rich text enables me design email templates without having to write the html scripts. Furthermore,The pm functions are easy to understand and it's very easy to call the variables out on any dynaform. Lastly, this application supports Javascript which is the simplest language to learn. With the javascript the forms can be controlled to suit the business requirements. Forms can also be easily customized using html in the panel web control feature. > > **Cons**: The mobile application version needs a little attention. The mobile application is great because it makes users in out office location take on pending request without having to use a desktop. However, I think processmaker should work on the interface and response of the mobile app to enhance user experience . > > Truly workflow has been simplified, regular office business processes have been automated. Instead of having to carry papers about from one office to another for approvals I can simply create a form On processmaker and route them digitally through the required offices ----- ### "Ok tool that was not what we needed | Ended up abandoning" — 2.0/5 > **Eric** | *23 September 2019* | Higher Education | Recommendation rating: 4.0/10 > > **Pros**: Visually architect a workflow/business process. > > **Cons**: I started training for PM2 and attempted to rework an add on from another campus for our workflow. I found the development process to be tedious and unncessarily complicated due to the multiple layers involved in the stack: PHP (old outdated library too), triggers for db's that operate independently of the PHP code. Old libraries like Gulliver that were a tad buggy. To compound things in order to make PM actually useful in the enterprise we had to purchase the support contract, which in itself wasn't very supportive. > > I did not like it. I was forced to adopt the platform because C-Level execs saw demo and then said we need this. Tasked with migrating a code base from another institution to our operations was already a arduous process, but then it only worked on PM2.5x migrating to 3x was going to require an extended effort that I could not implement due to the changes in the software (that were for the better). ----- ### "Great Product easy to use." — 5.0/5 > **Fadi** | *18 April 2018* | Mining & Metals > > **Pros**: Has a solution for every thing, if not there a lot of work around techniques to get your job done, the wiki page is just awesome you can find what ever you looking for thanks for the documentation team , great user experience and easy integration with other products. on the other hand the case history is a feature to track where the job is stuck backup and restore is easy to use over all I like it very much you don't have to be a skilled developer to get your task done, I would recommend if you enhance the form builder page with more tools, over all estimate excellent product I recommend it. > > **Cons**: based on my experience using process maker when you fill a from and save it to draft then reopen it all the filed which been filled is gone so If I for example spending 10 min to fill a custom from then for any reason the computer crashed it saved the form with no data on it I believe there's a work around on this situation but Ill prefer to have an auto save so I keep my word saved what ever happens, on parallel task if some one toke the lead the other person has no idea if he got the case or not I recommend to keep the task even if some one has processing it , in order to track it, also on expire date the should be some kind of notification one the expiration date is approaching other that those every thing is great. thank you process maker team you did a great job. ----- ### "Best BPM Software in the market" — 5.0/5 > **Afolabi** | *27 May 2019* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: - This is an open source software that allows the easy automation of manual processes. - Processmaker gets rid of the need for paper authorization with the use of digital signatures - Easy to define and create a workflow process with the use of drag and drop objects - The user interface is easy to use and understand - Easy Integration with emails and financial systems > > **Cons**: - Processmaker still has some compatibility issues with Internet explorer - License is expensive - As useful as this tool is, the ability for end users to reopen cases will be welcome > > Processmaker is easy to use and customize. Highly recommended. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.ie/software/82233/processmaker?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/82233/processmaker) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data