--- description: Review of Booking Tool Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Booking Tool | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Transportation Dispatch Software](/directory/1690/taxi-dispatch/software) > [Booking Tool](/software/82332/the-booking-tool) # Booking Tool Canonical: https://www.softwareadvice.ie/software/82332/the-booking-tool Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/82332/the-booking-tool?page=2) > Booking Tool is a complete online reservation platform built for the limousine, shuttle, and charter bus industry. From independent operators running a single vehicle to multi-location fleets managing hundreds of drivers, Booking Tool gives you one system to run your entire operation: online booking, scheduling, dispatch, and payments, all in one place. Why Operators Switch Most reservation platforms charge a percentage of every booking you sell. That means the more successful you are, the more you pay them, and your software costs grow every time you raise your rates. Booking Tool charges a flat fee per booking instead, so your platform costs stay predictable no matter how your business grows. You also choose your own payment processor, at your own negotiated rate, instead of being locked into an in-house processor that takes an additional cut of every transaction. Built for How You Operate Booking Tool supports every type of service transportation companies run: 1. Airport transportation, with live flight tracking so pickups adjust automatically when a flight is delayed 2. Point-to-point transportation, with support for additional stops and dynamic pricing 3. Hourly and charter service, including minimum hour requirements, overage billing, and pre-configured packages for weddings, events, and party buses 4. Shuttle and charter bus routes, with per-seat or full-vehicle pricing, live capacity management, and multi-stop routes Every booking type is managed from the same intuitive, cloud-based back-end, so your team isn't switching between systems depending on the job. Everything Included, Nothing Hidden There are no contracts and no long-term commitments. Everything is month-to-month, and every feature shown in our live demo is included in your subscription: online booking and scheduling, dispatch, driver and vehicle status tracking, automated customer notifications, Google Maps integration, and a fully branded mobile app for your customers, published under your own name on the App Store and Google Play. Run Your Business From Anywhere Booking Tool is fully cloud-based, so you and your team can manage reservations, dispatch drivers, and track vehicle availability from any device, anywhere. Your customers can book, pay, and receive updates without ever picking up the phone, while your dispatchers see everything they need from a single calendar view. A Platform That Grows With You Whether you're adding your second vehicle or your fiftieth, Booking Tool scales with your business without penalizing your growth. Add drivers, vehicles, and service areas as you expand, and keep the same predictable pricing throughout. See it for yourself. Explore our live demo to experience Booking Tool exactly the way your customers would, and contact us for a personalized walkthrough or a trial account. > > Verdict: Rated **4.8/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 26 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Booking Tool ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Unlimited Administrators Unlimited Drivers Unlimited Support Unlimited Updates Reservation Management Online Booking Engine Custom Booking Forms Promo Codes eGift Cards Multiple Payment Processors Digital Signature Support Automated Manifest Route Management Overbooking Prevention Ticket Management Driver Dashboard Automatic Driver Assignment Dispatch System Customer Booking Apps GPS Driver Tracking App Customizable Calendar Private Airport, Hourly, and Point-to-Point Bookings Shared Shuttle Bookings Automated Pickup Reminders Automated Customer Reviews Custtom Reporting - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Automated Scheduling - Barcode/Ticket Scanning - Billing & Invoicing - Carrier Management - Communication Management - Customer Database - Customer Management - Customisable Reports - Data Import/Export - Dispatch Management - Electronic Signature - Fleet Management - GPS - Inventory Management - Invoice Management - Live Driver Tracking - Location Tracking - Mobile Access - Mobile Alerts ## Integrations (5 total) - Clickatell - Square Payments - Stripe - Windcave - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Transportation Dispatch Software](https://www.softwareadvice.ie/directory/1690/taxi-dispatch/software) ## Related Categories - [Transportation Dispatch Software](https://www.softwareadvice.ie/directory/1690/taxi-dispatch/software) - [TMS Systems](https://www.softwareadvice.ie/directory/252/transportation-management-software/software) ## Alternatives 1. [Elite EXTRA](https://www.softwareadvice.ie/software/88789/elite-extra) — 4.7/5 (388 reviews) 2. [Samsara](https://www.softwareadvice.ie/software/51789/samsara) — 4.5/5 (1034 reviews) 3. [Truckbase](https://www.softwareadvice.ie/software/377882/truckbase) — 4.8/5 (78 reviews) 4. [PCS TMS](https://www.softwareadvice.ie/software/387370/tms-express) — 4.2/5 (248 reviews) 5. [Driv.in](https://www.softwareadvice.ie/software/352771/driv-in) — 4.7/5 (150 reviews) ## Reviews ### "Booking tool review" — 4.0/5 > **Steve** | *3 November 2018* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, reliable and still affordable. When I have issues, they are immediately resolved. > > **Cons**: When cloning, the invoice or receipt information gets garbled. > > Very good ----- ### "A Pillar of Our Success for Nearly a Decade" — 5.0/5 > **Jeff** | *9 June 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: This tool is highly cost-effective and provides a significant return on investment, thanks to its intuitive design and a consistent rollout of modern updates. > > **Cons**: 10 years with Bookingtool and it has never let us down. Truly no cons, just solid reliability and clear communication. > > As a proud client and dedicated user of Bookingtool for almost eight years, I can confidently say it has been one of the single best investments for our limo company. In a fast-paced industry where reliability and efficiency are paramount, Bookingtool has consistently exceeded our expectations and proven itself to be an indispensable partner in our success. The software itself is exceptional, but the real standout is the team behind it. \[sensitive content hidden\] and his team are absolutely fantastic to work with. Their customer support is second to none. Like all software, an occasional hiccup is to be expected. In the rare event we encounter an issue, we simply send a quick email to \[sensitive content hidden\]. Without fail, he has his team on it immediately, and every single time, the item is resolved. It doesn't matter if it has been a small programming issue or, frankly, user error on our part; they tackle it with speed and professionalism. From a business standpoint, the value is undeniable. \[sensitive content hidden\] rates are spot on, and for the high level of service and the robust features we receive, Bookingtool is an extremely cost-effective tool. The reporting functions are excellent and provide all the critical information we need to analyze our performance and make informed decisions. If there is ever something we can't find or figure out, again, a quick email to \[sensitive content hidden\] is all it takes. Bam\! He has either created new tools to meet our needs or personally walks us through the process. Over the years, we have seen Bookingtool make so many improvements and updates, constantly refining what is already a very user-friendly platform. I have looked at other software options on the market, and they simply do not appear to be as intuitive or easy to navigate. We have been extremely happy with our decision to use Bookingtool and will continue to utilize it for our limo company without hesitation. It's a top-tier product backed by a top-tier team. ----- ### "Good and friendly app" — 4.0/5 > **Alfredo** | *10 June 2025* | Transportation/Trucking/Railroad | Recommendation rating: 3.0/10 > > **Pros**: Easy and friendly. I like the most the instant quote. No other app is so easy for the customers to get a quote. > > **Cons**: Missing steps on the driver app. Ergo: on site, customer drop.. So the dispatcher can be advice. The gps system is not so friendly for drivers. They suppose that dispatcher will be traking always. Or the just dont open the app . The fares needs to be set by distance and as is set, but letting the system choose both. So if the city the customer is trying to get a quote is not set. The system will use the distance and calculate the fare by distance. > > As I said is very friendly. Easy to use. Comprensive. Pricing system initial setting is a little tricky. But after setting has many ways to change rates. Like very much the instant quote. Overall is a good and friendly app. ----- ### "Wonderful booking system" — 5.0/5 > **Stephanie** | *7 June 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: I love how responsive support is and how they are always making updates based off feedback. Our clients mention ease of use on their end and I appreciate that so much\! The admin end is always very straightforward and easy to use, whether adding in bookings manually or adjusting pricing on our end. The system reminders are perfect for clients and being able to customize not only the front end wording, but emails and so many other things, it can definitely fit whatever your transportation business needs. They are always making updates and tweaking things to make quality of life improvements. > > **Cons**: Could use a more extensive / customizable driver app, a flat rate point to point system as opposed to mileage, and integrated flight tracking. > > It has been nothing but amazing, and no matter what I need help for, whether a small bug in the system, or asking about potential changes, I always feel heard and don't get stuck waiting days for a reponse. ----- ### "Booking Tool" — 5.0/5 > **Alex** | *27 November 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Once it is set-up and rates are in it is almost self-running. I had my daughter do a mock reservation both on the airport and hourly and it went extremely smooth. > > **Cons**: A t first a little difficult to navigate, however once one explores and speaks with customer service for guidance. it is a great system. > > Excellent. It covers every possible scenario when booking and arranging reservations. It is recommended. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/82332/the-booking-tool?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/82332/the-booking-tool) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data