EasyWebinar

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About EasyWebinar

EasyWebinar is a web-based platform designed to simplify and enhance the process of hosting webinars and live events. It offers a comprehensive suite of tools and features that enable users to create, manage, and promote webinars effortlessly. With a user-friendly interface and intuitive controls, EasyWebinar caters to both beginners and experienced webinar hosts. The platform facilitates live webinars, automated webinars, and hybrid events, giving users the flexibility to choose the most suitable format for their needs. Live webinars allow real-time interaction with the audience, while automated webinars enable pre-recorded sessions to be presented as if they were live, offering a seamless experience. EasyWebinar provides a range of engagement features such as polls, surveys, and interactive chat, fostering two-way communication between hosts and attendees. This interactivity enhances audience engagement and helps hosts gather valuable feedback. Furthermore, the platform offers detailed analytics and tracking capabilities, giving hosts insights into attendee behavior, attendance rates, and overall webinar performance. These analytics help users assess the success of their webinars and make data-driven improvements for future events. Promoting webinars is made simple with EasyWebinar, as it supports integrations with popular marketing tools and social media platforms. This ensures that hosts can reach a wider audience and maximize the impact of their webinars. EasyWebinar also provides seamless integration with various third-party applications and platforms, enabling users to connect their webinar data with other business tools and systems they use regularly. Overall, EasyWebinar streamlines the webinar hosting process, enabling users to focus on creating valuable content and engaging with their audience, without getting bogged down by technical complexities. Whether it's for educational purposes, lead generation, or product promotions, EasyWebinar empowers hosts to deliver impactful and successful webinars.
EasyWebinar Software - Easier Start to Webinars
EasyWebinar Software - Easy to Setup
EasyWebinar Software - Select from Pre-built templates
EasyWebinar Software - Run Automated Webinars (Multiple times)
EasyWebinar Software - Easy email automation
EasyWebinar Software - Easy CRM Integrations
EasyWebinar video
EasyWebinar Software - Easier Start to Webinars - thumbnail
EasyWebinar Software - Easy to Setup - thumbnail
EasyWebinar Software - Select from Pre-built templates - thumbnail
EasyWebinar Software - Run Automated Webinars (Multiple times) - thumbnail
EasyWebinar Software - Easy email automation - thumbnail

EasyWebinar pricing

EasyWebinar does not have a free version but does offer a free trial. EasyWebinar paid version starts at US$80.00/month.

Starting Price:
US$80.00/month
Free Version:
No
Free trial:
Yes

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Browse EasyWebinar Reviews

90 of 90 reviews
Sort by:
Verified Reviewer
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/2/2019

Easy and Intuitive

Great experience overall. Great price for the service provided.

Pros

It's easy to set up and plan your webinar and then make small changes anytime you need. I also like the evergreen webinar capability.

Cons

I'd like to see the evergreen webinar have more functionality to look like it's live. So adding an active chat box with people chatting would be really cool. Another service has this. I wish support would get back to me a little faster. They average about 4-8 hours. That can be frustrating when you need to get something done quickly.

Response from Easy Webinar

Hi there! Thanks so much for letting us know. Just as an FYI, for automated webinars, we asked and checked with some of our top users and the use of simulated chat was the last on their list. I guess the bottom line was for them, the question box didn't decrease conversion because our videos play in real time on every device and most platforms that have the simulated chat often don't have the real time effect of the video playing in real time. Ours actually always plays in real time .

Now of course for our live engine (Our HD live stream platform), our chat is in real time because it is in fact live. Also you can run a hybrid webinar through that system as well!

Thanks for the review and hope this helped!

Replied 13/3/2019
Laura
  • Industry: Primary/Secondary Education
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/3/2019

Sooooo glad I chose EasyWebinar over the other options out there!!

I'm able to help more people with my offerings. Selling is helping, and when I know that someone has signed up for my automated webinar and learned something I taught and then made the purchase of my service, I've given that person more time, more confidence, and I've solved a problem for them. It's amazing to be able to do that and to know that I'm making a positive difference in another person's life.

Pros

There are a LOT of moving parts involved when it comes to setting up, planning, and running a webinar. Therefore, I LOVE the layout and the simple tabs inside the EW system because it ensures I don't forget anything or miss a step as I'm planning things out. I also love the ease of making a live webinar evergreen, or even changing my mind last minute and choosing to make an evergreen one live. The versatility and ease of use makes EW the absolute best system out there (I've never used another webinar system, but when my friends talk about how they wish they could do certain things in whatever system they're using, I find myself saying, "Oh I can do that with EasyWebinar." I'm so glad I found EW :-)

Cons

What I like least is that I wish I could use a live chatbox FROM EasyWebinar, rather than having to use a third party one (like Chatroll). Using Chatroll is yet another "thing" I have to add on that I wish I didn't need. Yes, EasyWebinar has a chatbox, but not one I can use during an automated webinar. In other words, I wish I could run a truly hybrid webinar from within EW by having my recorded webinar going while using EW's built-in chat box features so I can answer questions live. The other thing I wish for is that I wish I could see a calendar (see the whole month at a glance) with what automated webinars I'm placing on what days. For example, I wish I could see that Evergreen Webinar "A" is running on these particular dates/times in March so I could quickly add in Evergreen Webinar "B" on non-conflicting days and times in March as well. As it is now, I have to do a lot of scribbling down dates and times and then clicking back and forth to make sure my other webinar isn't competing against my new webinar because I can't see how everything is laid out. I wish I could do that.

Response from Easy Webinar

Laura!

Thank you so much for your review!
We truly appreciate it. And actually, did you know you can run the Hybrid webinar through our live system. Start live, play a video and have our live chat and offers going. Yes, it would be that you'd have to start it manually, but that is the benefit of a hybrid system.

For automated webinars, we actually talked to our top 1% revenue generators who are doing at least a million in sales using EasyWebinar and they have said that a live chat in the evergreen webinar isn't something that they feel will change conversions. They like that it organizes the questions and they can reply via email or set up questions to feed into their Helpdesk. We so appreciate you and your feedback and are excited to continue to be of service for many years to come!

Best, Casey

Replied 19/3/2019
Abby
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used for Free Trial
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
1
Customer Support
1

2
Reviewed on 4/2/2019

Poor customer service

Extremely poor customer service and the interface is not user friendly.

Pros

I originally heard good things about it - but had a poor experience overall.

Cons

Not very user friendly - can't even add images if you're uploading it to the automated email through their platform. You need to upload it to your server first. Other things are similar to this where the tech side should be simple but it seems more complicated.

Their customer service was also very poor. 2 ppl told me contradicting information. One representative told me I couldn't get a refund after the trial (but it says something different in their legal disclaimer), and he often took 5 days or even a week to respond me! He said he would look until the refund, but didn't even respond me for one week, even though I sent 3 follow up emails. Very poor customer service.

Response from Easy Webinar

Hi Abby. We are sorry you didn't have the best experience with EasyWebinar.

So you can upload images to your emails. You would select the blank email template and just use the HTML editor.

Regarding customer support. If you sent emails in often times those aren't getting to us. However, sending in a ticket through our chat/ticket system is the best way to address that.

Regarding your refund. You opted to get a 30 day trial that we only offer when requested. Truth be told, we typically don't allow refunds for those trial accounts, because you have 30 days to make your decision. However, you did see in our legal disclaimer that we do offer 30 days refunds after a payment goes through. But those technically don't refer to trials.

Even though we dont offer it, we decided that it was a grey enough area where we did issues the refund and we of course got an email from you thanking us.

Best of luck in all that you do!

Replied 13/3/2019
Sam
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/8/2023

Highly Recommend

Pros

EasyWebinar is awesome. It's like a total game-changer for me and my clients! The evergreen funnel mixed with Facebook and Google ads was phenomenal at getting my clients more leads and more revenue. Also support is great, if you ever need help with anything. Quick to respond and actually helpful. EasyWebinar is the webinar software I recommend.

Cons

Not too many cons. They just made a big update which made me go and re-learn which was kind of annoying, but not that big of a deal. Especially, since the new version is even better than it was.

Ash
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 22/8/2019

Highly recommended

We did not have an automated way to get our message faster then we were previous to EasyWebinar. After implementing we were able to generate interest with prospective customers and build a pipeline within a week of running ads for our event.

Pros

The average person can set up a marketing channel to get their product and/or service out to their prospect. You can also create custom websites for those who want to expand their marketing. Good ROI for me situation.

Cons

Just need to know a bit of html to customize.

Alternatives Considered

Webex Suite

Reasons for Switching to EasyWebinar

automation was included and easy to use.
KIM
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/3/2019

$750K in Evergreen Revenue with Easy Webinar

We use Easy Webinar in an evergreen funnel where we run Facebook ad traffic to a free masterclass, with the option to purchase at the end of the training. There have been zero issues so far and this masterclass has generated more than $750K in revenue in the past 18 months.

Pros

This software is extremely easy to customise, use and set up. The navigation is superb, the reporting is very detailed and it links directly with all our other platforms for easy integration.

Cons

Can't think of anything that hasn't been good.

Verified Reviewer
  • Company size: 11–50 Employees
  • Used for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/7/2018

Totally awesome app that keeps getting better!

Pros

Too many pros to list them all, but without a doubt, this is the best app for creating automated webinars... And the team continuously adds more features to it on a regular basis.

Cons

What I don't like about Easy Webinar is that they only allow us to use it for automated webinars, and not for live ones. At least, without having to use YouTube, which is not the best streaming option.

Latasha
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 27/2/2020

Easy Webinar Is a Great Webinar Platform.

Overall, my experience with WebinarEasy was great and if the monthly cost was a little bit lower I would have given it a little bit more time to use for my Webinar needs.

Pros

When I used EasyWebinar for my webinar needs I really love how much I could actually do on the platform. For example, I was able to send emails reminders to the people who signed up for each webinar.

I really love that feature and feel it's super important to help individuals remember to attend the webinar.

Cons

The only con I really have about EasyWebinar is that it is a little bit more expensive if you are just starting out. It would be great to have lower payment options as well.

Dalia
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 8/2/2019

Easy Webinar- is more often than not an Easy experience

Pros

We had already 2 live and 2 evergreen webinars with EasyWebinar. We 've found it a
very good and flexible solution. The support is very friendly and willing to help.
The tool has lots of features and seems like the developers really understood the needs of webinars producers while developing the product.

Cons

Support is available only online- sometimes there's a waiting time. From time to time basic coding is required. Registration page designs are customized and cannot be changed easily. Also, time zones are comprehenssive for western countries, for Africa or remoted regions you may not find the specific time zone to fit your evergreen webinar location.

Response from Easy Webinar

Hi Dalia!

Thanks for the review. Yes, typically, we are available during US hours day time. However, we do have 24/7 check in support. Our average response time is 28 minutes...for off peak hours is more like 1.5 hour response.

Of course, if you start a ticket and have responses to that ticket but you don't get back to us until say the evening , the person you were chatting with wont get it till the morning his/her time. We are optimizing the HD more and more.

Also you can change the timezone layout to European and more.

Thanks!

Replied 13/3/2019
Ronnie
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
2
Customer Support
5

4
Reviewed on 8/2/2019

Amazing Help Available

I'm using the evergreen webinar as a part of my sales funnel to encourage prospects to schedule a complimentary session with me.

Pros

Not being very technically skilled, I muddled around for a while myself but got frustrated quickly. But the reps from the help desk changed everything! You can schedule time for his help and he shows you how to do it all! So patient and knowledgeable, we got my evergreen webinar set up together. Thank you! Looks like everything is working really well and I'm very excited to be a member of the EasyWebinar family.

Cons

I wish when you sign into the dashboard - you could see your files immediately. You have to know where they are tucked away and what they are called, vs. having something with "Your Files" right there on the dash board showing.

Laura
  • Used for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/11/2017

Loved using Easy Webinar for automated webinar replays! Made webinar replays look really live!

Loved using the software to generate income on autopilot. Was a great way to gain new clients without my personal time and attention around the clock. Was a "Set it and forget it" type of funnel.

Pros

What I liked most using Easy Webinar was the ease of setting everything up. I'm not a huge techy person and I could even figure it out. The creators keep things up to date and adding further features to make it even better. Truly a great service to promote products/services on autopilot to potential customers!

Cons

What I liked least about it was the cost. It was too expensive for us to renew for another year. Considering how little we were using it anymore.

Leonie
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/3/2019

Great webinar platform

We use EasyWebinar of educational and marketing purposes. Live webinars are key as part of our online and blended learning solutions. The automated webinars are an important part of our sales funnel and save us a lot of time.

Pros

The software is easy to use and stable.

Cons

In the beginning it was a bit difficult to get it going, but after a few updates this issue was solved.

Response from Easy Webinar

Thanks Leonie!

Appreciate you and thanks for continuing to use EasyWebinar in your marketing arsenal!

Replied 19/3/2019
Carly
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/2/2019

This is EVERYTHING

It's great. Great customer service, great platform!

Pros

Absolutely a breeze to use, anyone can figure this out. I am able to drag and drop my content in so many file formats, as well as integrate existing web content in a way that looks seamless on the hub!

Cons

So far just feeling really positive about this process. There have been a couple of occurrences of slow uploads and error messages with video content so I've had to repeat the process a few times, but it's no biggie.

Response from Easy Webinar

Thanks so much Carly! We are excited to continue to help you grow your business leveraging the power of EasyWebinar!

Replied 13/3/2019
Rachel
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 1/2/2019

Works great for my evergreen funnel

I was frustrated with the other webinar program I was using and am so pleased with Easy Webinar now that I've switched to them. I also had some issues with my computer recording the webinar when I first started and customer support got on a video call with me to help me out and try to figure out what the issue was. It was great to have them take time out and personally help me.

Pros

It was very easy to set up a webinar and start one immediately.

Cons

I wish they integrated with LeadPages, but I requested it, so hopefully they will do that soon.

Monique
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
2
Customer Support
2

2
Reviewed on 3/2/2019

Not Fun

Really time consuming and stressful

Pros

It was not user friendly and I didn't enjoy using this at all

Cons

It was not user friendly, being in Australia and the time difference, felt we had no support or answers to queries when we needed it. The timings were out when replayed, we even had a random person appear at the beginning of our presentation. Editing was non-existent.

Response from Easy Webinar

Hi Monique. Interestingly enough 25% of our customers base in Australia. We have 24/7 support but our response time for non US peak hours is about 1.5 hours.

Regarding your timings for your automated webinars, sounds like a human error. You can schedule your automated or live webinars in specific timezones. Automated can be in your attendees local timezone, but for live webinars, if you select the wrong timezone to stream out of then you are going to have people coming into a webinar early if you set up those timezones wrong.

Regarding editing. We are not a video editing software. You can run a live webinar and then use it for your replays and automated (like live) events. But we dont have a video editing capability. If you are referring to editing your webinar funnels, you can do that fully actually.

Sorry that you had issues. We are here to help you trouble shoot. :)

Replied 13/3/2019
Jeremy
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/2/2019

PERFECT in every way!

I was keen to use EW from the start as I could see it had potential - even over the "leading" webinar brands - and I was right!

This platform has done nothing but amaze me and my customers!

Pros

Ease of use
Functionality
High latency
Continuous uptime
Easily integrated

Cons

None... I seriously could not find a single problem!

Response from Easy Webinar

So glad to hear it! Thanks for being a valued customer!!!! :)

Replied 13/3/2019
Evander
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 24/3/2019

Good system

Pros

I like the ability to buy the lifetime membership. One less thing to worry about paying for my business, monthly. And the customer support is pretty good.

Cons

Not a drag-and-drop design. Could look a little more professional and upscale.

Melissa
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 11/4/2019

EasyWebinar is easy to use!

Pros

I have enjoyed using Easywebinar to set up my evergreen funnels. The software is pretty simple and easy to use.

Cons

I wish that Easywebinar had more options for setting up the design of pages.

Candace
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/3/2019

The answer for all when it comes to webinars...

Easy webinar is, by no exaggeration, unparalleled by any other system in the industry. That's it.

Pros

That it simplified the process of hosting, running and creating webinars and funnels - like A, B, C - 1, 2, 3. I have tried them all - literally, no exaggeration, and nothing has come close to Easy webinars configuration AND the level of customer support. NOTHING.

Cons

There is nothing I do not like about this software.

Response from Easy Webinar

Candace! Thank you so much for sharing your experience! Wow! We truly appreciate you and how you are leveraging EasyWebinar in your business!

Replied 19/3/2019
Leonardo
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/2/2019

The name is accurate

Pros

Actually how easy it is to set up and start using it

Cons

Nothing was wrong, so far I like everything

Pat
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 9/3/2019

Awesome great tool

Awesome

Pros

Ease of use. Feature rich. One software fits it all

Cons

The fact that we can't enable chat in automated webinars

Deepak
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

3
Reviewed on 21/9/2017

I had great experiences.

Pros

EasyWebinar solution designed to help you generate qualified leads, retain customers, and present effectively.

Cons

There is no such cons or a easy webinar. But you you have to spent more time on this software to make it easy for youself.

Aileen
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/7/2019

A breeze to use

Pros

Functionality is terrific. I use this once a week for my work and the layout in particular stands out for having a terrific balance of ease of use and a magnitude of extremely useful features. It is very versatile and does exactly what it sets out to do. Very impressed.

Cons

Adding a chatbox is the ONLY thing I'd love to see implemented in this. It is not a huge fallback for my uses, however.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 1/2/2019

Great support!

Pros

You don't need tech experience! All the help articles and videos are so thorough. The support team is also very responsive and has sent me personalized video tutorials when I've gotten stuck.

Cons

I would love to see more templates and customization options for beginners (without needing advanced CSS code), but the templates they do have are a great start.

Erika
  • Industry: Entertainment
  • Company size: 501–1,000 Employees
  • Used for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 8/4/2020

easy to use

It's been very pleasant. No time limit kicking us off.

Pros

It's very easy to call in using a code to listen in on meetings. I was able to do this at work (when we all still went to work) and continue my regular activities.

Cons

Sometimes I noticed a weird clicking sound. No idea if that was the fault of the app or the connection but others in my office heard it too on their own headphones

Charissa
  • Industry: Online Media
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

3
Reviewed on 12/2/2019

Hoped for better

Pros

There were a lot of instruction videos which made set up pretty easy. It was nice to have the option to send reminders from EasyWebinar to registrants.
I do like the automation feature.

Cons

I found it frustrating that I couldn't add a Google Slide presentation without converting it to a PowerPoint format and there was no place to have the notes while going along with the presentation.
I would have liked to see the results on the emails that were sent out to see the open and click through rates so I could adjust as needed.
I would have liked clearer instructions on connecting Easy Webinar to CRM such as Active Campaign. It was very convuluted and didn't work at all.
During the webinar presentations, I kept getting messages saying my internet was unstable and it even kicked me off at one point while I was live with attendees, even though I was five inches away from my router and was plugged in with stable internet on my end. Tech support was unable to assist with this issue.
Also during my presentation, I switch back from having the camera view to screen sharing, when I switched to the camera view, my presentation disappeared and I had to reload it, scroll to find the right slide which was very cumbersome. I would have liked to have an option to switch back and forth between the two views seemlessly.

I will be looking for a better platform to use for both my live and automated webinars, there were too many issues during the live presentations.

Response from Easy Webinar

Hi Charissa. We are so sorry you had a difficult time with some of the webinar elements. So yes, if you have spotty internet connection those issues can happen. Even if you are plugged in.

The system will let you know when your bandwidth is low. Also regarding the slide and PDF uploader. Yes , at this point it is only PPT and PDF that can be uploaded. However, you can share the screen where your had your google slide presentation.

Regarding the results of the emails. You could use your own Active Campaign for that. Or use our built in system, which we host on our side. Yes, at this point we dont have the data for the opens etc for you before the event starts. Regarding the ActiveCampaign set up, we do have videos showing the flow of it.

If you have any more issues or questions we are here to help! Just reach out at http://support.easywebinar.com

Replied 13/3/2019
Jo
  • Industry: Performing Arts
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 2/9/2024

Great support team

I recently had an issue with one of my pages, and [sensitive content hidden] from the support team resolved it very quickly. I’m always very pleased with how promptly the support team responds.

Pros

The support team is very helpful and the app works very well

Cons

I think the design of the pages could be improved, as it’s not always intuitive to work with.

Alternatives Considered

Vidalytics

Reasons for Switching to EasyWebinar

It works much better Easywebinar and I am happy with it
Tyna
Tyna
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/2/2020

Outstanding Customer Service

I had problems integrating Mailchimp with Easy Webinar, and the team at Easy Webinar did everything possible to fix the issues I was having. They went above and beyond by logging into my Mailchimp account to inspect and correct the mistakes that I had made. Thank you all for doing the most for your customers!

Pros

Not only is Easy Webinar very easy to use, it also simplifies the process of building out landing pages for your events. The thing I like most about using Easy Webinar is their outstanding customer service support.

Cons

I have no complaints about the software.

Alternatives Considered

Zoom Events and Webinars and GoTo Webinar

Reasons for Switching to EasyWebinar

I still use zoom for meetings, but Easy Webinar is an all-in-one solution that made it simple for us to create our online events.
Jenell
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

3
Reviewed on 13/2/2019

Great Investment

With EasyWebinar I'm able to bring a visual experience to my school/courses. I offer trainings, coaching, and I sell through the power of webinars. I've made over $50k in sales using EasyWebinar as my method of promotion.

Pros

EasyWebinar offers and easy to use webinar service. You can create live and evergreen events by the click of a button. When you go live, you can record the event and offer an instant replay or turn it into an every green event that can be streamed live at anytime you choose. I also like that I can download my recorded events for later use.

I really like that there is an email system built into EasyWebinar. I can create custom emails and set a time for them to go to anyone registered for my event before or after the event.

During my webinars I can engage with attendees in the chat. I can bring someone on the call live side by side. I can share offers of my products during the webinar as well.

When sharing a presentation during my webinar I can set it so my attendees are still able to see me in the corner.

Cons

The video quality is really poor.
The email system has glitches.
It doesn't work well with all browsers so depending on how people are tuning in they may have video or sound issues.

Response from Easy Webinar

Hi Jenell! Thanks for the review! So glad that you made 50k with EasyWebinar so far since you put this review in!

One thing I can say about the live experience is that there was added functionality in to optimize the video experience to where the quality is a better while at the same time some of the glitches at the time of your review was with Google Chrome as well.

With regard to the emails. I think that has been resolved for you. Please do let us know!

Thanks for continuing to be a valued customer and power user!

Replied 13/3/2019
Michelle
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/7/2024

Easy Webinar is good value for automated webinars

Once you have your automated system set up, all you need to do is focus on improving your webinar recording, and it all becomes much easier than trying to use Zoom to set up a webinar every time. At least the tech set up is done initially and all the bugs are worked out, it's a great system. The tech staff are competent and polite and fix any issues, Rakesh was great!

Pros

I was looking for a basic and easy to use webinar platform that wasn't too expensive, especially to run automated webinars

Cons

The only issue was that there were some tech problems during my launches, especially the registration widget on my Clickfunnels landing page and I was running FB ads so I had to pause my ads until it was fixed, and leads were very frustrated at not being able to register. However the support and tech team were really great at fixing it ASAP, even though they were not responding immediately, especially on weekends, in time they responded and fixed things much quicker

Jacob
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 1/2/2019

Easywebinar is definitely the way to go!

Pros

For the money Easywebinar is incredible. It's loaded with features for both live and autmoated webinars. I don't know of another system that allows you to do so much while only using one platform. The customer support and coaching is really top-notch. Skip was really helpful to me personally as he answered questions about the product but also helped me develop a strategy.

Cons

The setup is a little confusing. You'll need to use video walkthrough's and probably get on a chat with the team. My least favorite thing was discovering I'd need to use 3rd party video hosting for my automated webinar. This is an added cost and it wasn't clear to me that Easywebinar doesn't host the video for the automated webinar.

Jasmine
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 30/7/2024

Brilliant Customer Service Support by [sensitive content hidden]

Good.
appreciative of the customer support I was given by [sensitive content hidden]. Often tech companies are hard to reach and processes are complicated to follow. I was appreciative to have [sensitive content hidden] walk me through any and all questions I had and even provide assistance during the event on a weekend.

Pros

The assistance/customer support I received from [sensitive content hidden] helped in leaps and bounds to ensure the day went smoothly and that my client was at ease for any and all questions they had regarding the day, the set up and the platform. [sensitive content hidden] managed to explain things incredibly well to me and also ensured he was able to assist me where possible. A massive thank you to him for providing that level of comfort for an often stressful time when launching an online event.

Cons

Only being able to contact people at certain working hours

Jenna
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/6/2024

Great and timely individualized customer service

Great- [sensitive content hidden] was great and had awesome communication. He kept me posted along the way and saw to it that my issue was fixed even though it was tricky and complicated and required special coding

Pros

I had an issue with my embeddable widget on Showit. [sensitive content hidden] was timely and had great communication and saw to it that the team personally fixed my issue by changing the code.

Cons

No issues - any issues I've had had always been addressed promptly

Mia
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 5/2/2019

It works really well

Overall, it does the job and I'm sure it will continue to grow!

Pros

I like the options it offers me to sell my evergreen course. It provides various viwwing times for my audience at my discretion which gives me more control and gives my audience more of a 'live' experience. It also integrates with Convertkit so I'm able to use my own native follow up sequences. It also integrates with leadpages which is great!

Cons

The interface looks dated and not always intuitive. It definitely has a small company feel about it which is good for customer service but lacking in beautiful intuitive software. There were definitely a lot of questions when setting everything up.

Paula
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used for 1+ year
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
1
Customer Support
1

2
Reviewed on 22/1/2021

Not for beginners/Service lacks

Lousy... Complicated... Impersonal...

Pros

The potential I believed it had. They started strong with personalized support, but that is short lived.

If you are seasoned in webinars, the reputation is great... If you are new, however.... forget it.

Cons

Mostly, the lack of personal communication when asking for support. I had two separate issues that were never fully addressed. I received coined/automated responses but never real answers to my questions. It was deeply frustrating after writing in five times and I just chose to close my account. I sincerely feel I wasted my money.

There were many aspects to uploading a webinar that were not simplified and required customer support as they were not automated or simple. Very time consuming...

Imran
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/5/2019

Amazing Marketing Automation System

EasyWebinar is an amazing tool that works perfectly which usually pays for itself within the first few days of a month!

Pros

What I like most about EasyWebinar is that it's User Interface is simple to navigate, has plenty of webinar customization options, and works perfectly on iPhone/Android devices!

Cons

Honestly so far I have not run into anything really that makes me say I don't like something about EasyWebinar.

Quinn
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 4/4/2023

EasyWebinar review.

Pros

Metadata serves as the sole platform for distributing all digital advertisements across multiple channels and comparing the measurements of our entire advertisement structure, as well as providing a diverse range of campaign schemas and demographics.

Cons

The file is difficult to access due to its size.

Zoe
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
5
Customer Support
4

3
Reviewed on 26/3/2019

Would be our top software if mobile functioning didn't repel clients

In general, we have been happy, but feel our business would be far more successful with the Safari and fully-functional mobile options.

Pros

This software has been easy to use and was relatively easy to set up and we've been very grateful for the great support. The data collected has been very useful for our business.

Cons

Because so many people want to view things on their mobile devices, having a poorly functioning mobile app option is very unfortunate and repels many potential clients. Not being compatible with Safari is also a huge issue. Too many caveats for using this software.

Joshua
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 5/10/2022

User Experience Review

Pros

Integration with zapier and highly used CRM tools. Fast support

Cons

No upload feature of my video. Upgrading attendee seats while the event is in progress seems not instantaneously

Mohan Lal
Mohan Lal
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/4/2022

One of the best software for Automated Webinars

We used EasyWebinar for selling our Online Courses through Automated webinars, and it works. We had to figure things out for how all the things work in the software, but overall it is worth putting your time into it.

Pros

One of the things that I like about EasyWebinar is, the scarcity features available in EasyWebinar e.g. when you are talking about the offer in the Webinar Video, you can make it show CTA with the countdown that takes users to the offer Landing Page. This helps in improving the conversions.

Apart from this, EasyWebinar has a simple-to-use interface, so it doesn't take much time to learn.

Also, talking about the duplicate webinar feature in the software really helps to speed up the Webinar Creation process (when you already have a few webinars already set up).

Cons

EasyWebinar is a bit on the pricey side.

David
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 9/4/2019

Easy Webinar Thumbs Up!

Reps team have brought me from a non-techie at the start and taught me what I need to know using the EasyWebinar platform to market my brand and my health and medical consulting business. They have removed the tech barrier for many like myself and have shown me a clear path to help engage more clients.

Pros

Ease of Use and Customer Support are Fantastic!

Cons

Don't have any negatives really. Only one request I'd like them to offer more customized templates as an added feature

Ash
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/2/2019

Highly recommended

I am using EasyWebinar to sell software. The system is so customizable. It seems to work for all my applications. Easy to navigate and their is a visual explanation for every feature.

Pros

Easy to use, always there to help, makes sure their customers know and understand their product.

Cons

I like everything about the software. There is nothing I do not like. I am still using it today!

Response from Easy Webinar

Woop!

Thanks so much Ash!

Replied 13/3/2019
Pamela
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/7/2019

Customer Support's Help

I have been trying to figure out a way to provide more training to more people in a shorter period of time. EasyWebinar allows me to reach more people in areas that I was not reaching before. I really appreciate the support that Skip Foster gave me. I contacted support with a question and Skip patiently assisted me until my question was answer and my issue was resolved. Even though we were chatting, he was very professional, understood my frustration, and made me feel heard.

Pros

I really like that the people can attend the webinars at a time that's convenient for them. This is huge for me. I've been running around training and wearing myself thin. This allows me to be training and providing information while I'm asleep.

Cons

I haven't found anything that I can say I like "least".

Caryn
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 5/12/2019

Makes making money easy

Once we got used to the setup, it was easy to duplicate, especially as we added in new webinars. I also appreciate that they have an affiliate program to refer them new business.

Pros

The ability to make money without having to do much! It's seamless and loves how it integrates perfectly with our CRM to tag folks at appropriate intervals so we can do customized follow-up.

Cons

It takes a little time to get used to the setup. I love the tabs at the top and how they guide you through each step of the process, but it's a little tricky, especially the first time, if you aren't used to it. It's a little complicated for setting a customized registration widget on a separate page.

Jack
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/4/2019

User Friendly Platform/software

The big problem the software solves is that i can run my webinars every week with out needing an assistant to help me. Plus i love the Ever Green ability to have my webinars run automatically.

Pros

I love how quick and simple it is to up load a power point presentation into the platform/software. I also like how simple it copy and past the URL to promote my webinar and how its preset to run the same every week at the same time A-Z and there is no need for me to keep having to re-enter all the details. Big time saver.

Cons

At this point i can honestly say there is nothing i personally don't like about the software.

Mollie
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 8/2/2019

Pretty good

Pros

Pros:
- Easy to turn a webinar evergreen
- Can show your camera and slides at the same time
- Fantastic customer service!!
- I like that the replay page has a chat box so that people can still ask questions and they come to me by email.

Cons

- Can't see open rates on emails without buying another software. This was a deal breaker.
- Have to pay even more for a date merge field if I link EW with my own email provider. This made it very difficult to send out emails on time for the live webinar and the evergreen webinar just gets the email right away, even if they signed up for a class starting 15 minutes from now.
- The in house email templates were very difficult to edit.
- Would love to see more options for landing pages, though the ones they have are good.
- Would like to see more detailed reporting and stats. If I run a webinar live for three days, I can't easily see how many registrants and attendees for each time slot.

Leah
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 26/7/2024

Thanks to [sensitive content hidden]

Pros

Great customer service from [sensitive content hidden]. Quick and solved the problem.

Cons

It's tech-heavy and time consuming to set up

Ben
Ben
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 12/2/2019

So far the best one.

Pros

I like how it has most if not all of the features of the other automated webinar systems out there. That is really important in this case as this was much less expensive. When looking at the design of the software, it was MUCH easier to set up than other systems.

Cons

The one thing I don't really like, however, I am able to deal with it, is when you click a button for already created events it shows no events. I have to click create a new event, then I​ see my other events and am able to access them that way.

Harry
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
5

5
Reviewed on 6/8/2024

Rakesh was a superstar

Overall my experience was a very positive one!

Pros

Rakesh jumped straight on a call, understood the requirements, took them away and helped me in the chat throughout.

Cons

Response time was slightly longer than usual, but was a compicated issue so can be expected

Alain
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/4/2019

Just an awesome software and service tool!

Love it! I use it to enroll clients into my various businesses and love it as an educational platform. I'm so glad to have found Easy Webinar.

Pros

The ease of use and functionality are awesome. If I ever have a question, the support team and the community are always on it.
I love that they're continually making Easy Webinar better. The functionality improvements of the software are constant and have been so since started using it years ago.

Cons

I'd like to see more customization options, but with that said, the integrations they have make it super easy .

90 reviews

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