--- description: Review of Centercode Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Centercode | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Automation Testing Tools](/directory/4187/automation-testing/software) > [Centercode](/software/82674/centercode) # Centercode Canonical: https://www.softwareadvice.ie/software/82674/centercode Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/82674/centercode?page=2) > The Centercode Platform transforms how you collect and analyze pre-release customer feedback. Our delta testing system uses intelligent technology like plug-and-play project planning, engagement automation, and smart reporting to produce rapid results with minimal time investment. Imagine continuous, up-to-the-minute customer insights ahead of every release. Feedback scoring module of Centercode enables enterprises to automatically display reviews with the highest impact and prioritize as well as categorize them for improving product quality. Its dashboard helps management and executive teams to display information in a centralized platform and keep all stakeholders informed about the latest updates across pipelines. Additionally, users can generate custom reports based on relevant data using engaging visualizations and automate scheduled reports for sharing them with team members. Centercode comes with an application programming interface (API), which allows integration with various third-party applications and existing systems, ensuring workflow automation and customer satisfaction. Pricing is available on request and support is extended via documentation, phone, email, and online helpdesk. > > Verdict: Rated **4.2/5** by 77 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 77 Reviews | | Ease of Use | 3.4/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Centercode - **Location**: Laguna HIlls, US - **Founded**: 2001 ## Commercial Context - **Pricing model**: Per User (Free version available) - **Pricing Details**: Contact Centercode for pricing details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Norwegian, Polish, Swedish - **Available Countries**: Canada, Germany, United Kingdom, United States ## Features - API - Action Management - Activity Dashboard - Bug Tracking - Collaboration Tools - Complaint Monitoring - Customer Segmentation - Customisable Questions - Customisable Reports - Customisable Templates - Dashboard - Data Analysis Tools - Data Import/Export - Email Marketing - Feedback Management - Idea Management - Issue Management - Issue Tracking - Knowledge Management - Milestone Tracking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Automation Testing Tools](https://www.softwareadvice.ie/directory/4187/automation-testing/software) ## Related Categories - [Automation Testing Tools](https://www.softwareadvice.ie/directory/4187/automation-testing/software) - [Online HR Software](https://www.softwareadvice.ie/directory/369/web-based-hr-software/software) - [Social Media Analytics Tools](https://www.softwareadvice.ie/directory/367/nonprofit/software) - [Human Capital Management Software](https://www.softwareadvice.ie/directory/1867/hcm/software) - [Product Management Software](https://www.softwareadvice.ie/directory/3493/product-management/software) ## Alternatives 1. 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Being able to use data science to turn the "voice of the customer" into actionable business intelligence has made our products better and helped foster a sense of cooperation and trust between Bluebeam and our Customers. > > **Cons**: The administrative interface takes a while to get used to. I was a DBA for several years so the "data model" and filtering make sense to me, but for some of our design and product users the ability to review feedback has been a struggle. > > Overall I am very happy with Centercode and would recommend them to any customer research group looking to conduct Alpha, Beta, or Field testing. ----- ### "Initial pilot feedback" — 4.0/5 > **Jocelyn** | *11 October 2021* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Ease of use and ability to quickly communicate to testing community to encourage engagement and gather feedback. > > **Cons**: For our purposes, the weekly reports seemed like a little bit of overkill but I can see where the level of detailed information would be valuable in a more 'typical' program. It would be nice if the output could be more tailored based on the program but that may be because we purchased the 'off the shelf' program initially. > > The Centercode team was great to work with and I believe we have started to create a great foundation for our partnership moving forward. The program we piloted was challenging and we ran into some unforeseen challenges but the team remained positive, creative and committed to getting the best possible results. ----- ### "Music technology is a long-term experience" — 3.0/5 > **Tillmann** | *17 March 2020* | Music | Recommendation rating: 8.0/10 > > **Pros**: Centercode helps with getting long-term feedback from a dedicated community of (private) beta participants. It's an all encompassing tool supporting our needs for: - hosting and communicating with our UR \& QA communities - collecting unsolicited feedback (forums, suggestions) - collecting focused, solicited feedback (surveys, emails) > > **Cons**: Workflows are abstract and usually there is one, abstract way to setting something up. The IA is mostly centered around artefacts not workflows, which doesn't help. If you don't use or set up workflows all the time, you need to constantly relearn a lot. This can lead to fewer users (internal users, like designers or developers) engaging with the software. The whole user experience definitely leads to a bias in external user participation, only technically inclined people will participate actively on this platform. > > Centercode is an one-stop-solution for private beta testing. There are great things about it and things that could be improved. At any time the Centercode Team will be there for you, to train or explain to you how things work. So overall it's a pretty good experience. ----- ### "Single Platform to Manage Alpha/Beta Programs" — 4.0/5 > **Kathy** | *10 March 2020* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Centercode is a fantastic solution for any org wanting to run an efficient alpha or beta program - it allows you to manage the entire end-to-end process in one platform. Onboarding users is a breeze - the platform allows for surfacing of appropriate NDA's, the builds that you want the users to access, and all of the tasks that you want your users to tackle. We leverage the forums to encourage feedback and discussion from our testers, and to promote discussion between testers. Their online guides + educational materials available online a superb and super helpful. > > **Cons**: The overhead of setting up a project is not always intuitive - you sometimes end up digging through the various Project Tools to determine where things need to be setup. The way Centercode has determined you should gather feedback is okay 90% of the time - on the odd occasion that you need to run an alpha with a little less overhead for gathering feedback, it can be a little rigid. > > I think the positives definitely outweigh the negatives - so glad to have a single platform where I can manage, collect, and review alpha and beta feedback. Not sure how I lived without it\! ----- ### "Every Company Should Implement Customer Validation Testing" — 5.0/5 > **Joy** | *10 March 2021* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: That I can be creative and create the exact test space needed dependent on the products / app I am testing and structure the surveys and feedback based on my teams deliverables (goals). > > **Cons**: Just minor things like having to replace survey links test over test (annoying when I am running multiple tests). My team also has to separate iOS and Android as individual test spaces, it'd be nice to be able to hold everything in the same test space but shield iOS vs. Android testers. > > One stop shop for all my beta tests. Great platform that gets better over time. Customer support is outstanding. I've never had a poor experience using the platform for going on 2+ years. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/82674/centercode?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/82674/centercode) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data