--- description: Review of OpenCRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: OpenCRM | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [CRM for Small Business Software](/directory/489/small-business/software) > [OpenCRM](/software/8288/opencrm) # OpenCRM Canonical: https://www.softwareadvice.ie/software/8288/opencrm Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.ie/software/8288/opencrm?page=2) > OpenCRM is a customer relationship management software designed to help businesses in the UK manage administrative operations related to helpdesk, sales, project, inventory, contact, and email marketing. It offers an auto emailing functionality, which lets sales teams pre-schedule emails according to preferences. Businesses can utilize OpenCRM to track statuses or time spent on tasks and report on the team's progress across projects. Managers can build custom job views. delegate tasks notify staff about to-dos and gain insights into activities on a calendar. Other features include SLA management, integrated customer portal, eSignature, quotation, invoicing, interaction tracking, event management and more. It provides a mobile application on Android and iOS devices, which lets field teams access and engage with customers even from remote locations. Pricing is available on per user subscriptions. > > Verdict: Rated **4.6/5** by 294 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 294 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenCRM - **Location**: North Yorkshire,, UK - **Founded**: 2005 ## Commercial Context - **Starting Price**: £39.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The price is £39 per month (per user) No hidden features or modules\! No paywalls\! £39.00 per month gets you access to everything OpenCRM has to offer - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - API - Activity Dashboard - Alerts/Notifications - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Management - Contact Database - Contact Management - Customisable Reports - Customisable Templates - Customizable Fields - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting ## Integrations (12 total) - ClicData - Dashly - Google Calendar - Jotform - Mailchimp - Microsoft 365 - Microsoft Outlook - Sage 50 Accounting - Stripo.email - Textlocal - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM for Small Business Software](https://www.softwareadvice.ie/directory/489/small-business/software) ## Related Categories - [CRM for Small Business Software](https://www.softwareadvice.ie/directory/489/small-business/software) - [Online CRM Software](https://www.softwareadvice.ie/directory/387/online-crm/software) - [Sales Force Automation Software](https://www.softwareadvice.ie/directory/254/sales-force-automation/software) - [Contact Management Software](https://www.softwareadvice.ie/directory/434/contact-management/software) - [Lead Management Software](https://www.softwareadvice.ie/directory/1682/lead-management/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.ie/software/1854/hubspot) — 4.5/5 (4468 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18790 reviews) 3. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (6982 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.ie/software/392397/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 5. [Kylas Sales CRM](https://www.softwareadvice.ie/software/216694/kylas) — 4.8/5 (607 reviews) ## Reviews ### "Old school CRM system. Easy to use but can be over-complicated easily." — 4.0/5 > **Grey** | *5 June 2024* | Staffing & Recruiting | Recommendation rating: 5.0/10 > > **Pros**: Simple, easy to use for the most part but can be over-complicated easily. > > **Cons**: Reports are very difficult to navigate but once you have them configured they work well. ----- ### "Great bespoke, robust CRM system" — 5.0/5 > **Chris** | *19 February 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The bespoke nature of it, the fact that our CRM coordinator can build anything we need the system to do, usually during the meeting > > **Cons**: bit of a learning curve, so if we had a bespoke user guide specifically tailored around our functionality, that would be great. also accessibility features, which are probably there, but not as visible as could be required. > > I think it is a fantastic CRM system, more robust and bespoke than any we have had oreviously ----- ### "Open CRM Platform Review" — 3.0/5 > **Alex** | *4 June 2024* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: It is very customizable and that helps set it up based on user needs > > **Cons**: its is not great to navigate back on pages, and when creating accounts and trying to attach an account where you have multiple acccounts, when pressing back button you get an error and have to start again. > > Good experience overall, definitely can improve a bit on user interface hence why a score of 6 in terms of referring. would be an 8 with a more solid user friendly interface. ----- ### "A bespoke CRM system out of the box" — 5.0/5 > **Nicholas** | *19 November 2024* | Publishing | Recommendation rating: 8.0/10 > > **Pros**: It's a big system, but one which can be tailored to our needs. And in our case, we have tailored it massively to handle workflow that would not normally be expected of a CRM system. > > **Cons**: Occasionally we find something in the system works in a way that seems less than ideal (eg some records are searchable only by their name, not by their numeric reference), and when that happens, which is rare, the cost of altering is high. > > We've used it for many years now, and always find the team incredibly helpful and open to suggestions for changes and tweaks. ----- ### "Great product with fundamental CRM functionality." — 5.0/5 > **Mike** | *14 November 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Easy of use but primarily the ability to modify the fields, reports and overall functionality to meet our specific needs > > **Cons**: Colour scheme, it would be great if this could be modified to our own corporate colours > > Excellent software and ease of use, detailed in depth reporting available and management of tickets, sales orders as well as online resource for customer e-signing of orders and logging of tickets via our portal. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.ie/software/8288/opencrm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/8288/opencrm) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data