About PracticePanther Legal Software

PracticePanther Legal Software is a legal management solution for small to large practices specializing in areas including bankruptcy, personal injury, family, divorce, estate planning, litigation, criminal law and many more. The system is offered as a cloud-based solution and is both Mac and PC compatible. PracticePanther offers mobile apps for iOS and Android users, allowing users to access the system remotely and sync data across multiple devices.Key features include case management, contact management, document management, calendaring and docketing, time tracking, billing and invoicing, trust accounting, CRM and payment processing. The solution provides users access to task and event workflows, credit card processing, notifications and chats and client portal. The system can be integrated with calendars and email, Box, Dropbox, QuickBooks, PayPal and many more.Pricing is per user per month. Support is provided via an online forum, phone, email and chat.
PracticePanther Legal Software Software - PracticePanther dashboard
PracticePanther Legal Software Software - PracticePanther calendar
PracticePanther Legal Software Software - PracticePanther time entries
PracticePanther Legal Software Software - PracticePanther invoice
PracticePanther Legal Software Software - Files
PracticePanther Legal Software video
PracticePanther Legal Software Software - PracticePanther dashboard - thumbnail
PracticePanther Legal Software Software - PracticePanther calendar - thumbnail
PracticePanther Legal Software Software - PracticePanther time entries - thumbnail
PracticePanther Legal Software Software - PracticePanther invoice - thumbnail
PracticePanther Legal Software Software - Files - thumbnail

PracticePanther Legal Software pricing

PracticePanther Legal Software has a free version and offers a free trial. PracticePanther Legal Software paid version starts at US$39.00/month.

Starting Price:
US$39.00/month
Pricing Details:
A 7 day free trial is available, after which pricing starts at $39/user/month (billed annually) or $49/month/user (billed monthly). Includes: 1. Unlimited phone & email support. 2. Free upgrades for life. 3. No contracts. No credit card needed. Cancel anytime. 4. 30 day money-back guarantee.
Free Version:
Yes
Free trial:
Yes

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PracticePanther Legal Software Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 459 View all reviews
Scott m. W.
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/11/2018

Amazing program!

I bought this program when I first opened my practice about 2.5 years ago. I knew going into my own firm that I wanted a comprehensive client management tool. After spending hours online reviewing various programs, I decided to give the 30-day free trial a shot. I think I purchased the monthly subscription immediately after starting to use the program. Since that time, I have built on my knowledge, incorporating the MailChimp and QBO features first, then started learning how to streamline my document preparation through the template feature. What would have previously taken me multiple hours a week to manage, now takes minutes.

Pros

PracticePanther is intuitive and very user friendly. It has a ton of features that expedite minuscule tasks and free up admin time. It syncs with all my favorite resources, like QBO, MailChimp, and Box, making communication with clients a lot easier and keeps routine mailings operational. If you use a lot of form templates, the template builder is a major time saver and cuts down on user error and oversights. I use this program every day in my law office and am very grateful for how easy it is. Even better, the customer support team is phenomenal. I rarely have any issues with the program (it is easy to use), but when I run into something I need help with, a quick message to the PP team is responded to within minutes and the problem is solved or at a minimum I am given an update and expected time of completion. I couldn't recommend this program more to a solo or small legal practice.

Cons

Nothing, the team is constantly updating its software and programs that it connects to. They provide online videos to help and I frequently learn of new ways to use the program from regular updates by the team.

Response from PracticePanther Legal Software

Thank you so much Scott for the extra kind feedback!

Replied 22/11/2018
Brenda S.
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/9/2021

Love PracticePanther

This software has saved us time on the tasks that would take a long time like creating letters or pleadings as they are automated now. Since the information pulls from the fields there is also a very low risk for typing errors.

Pros

Super easy to use! We love that we can create custom fields for a contact or matter and have really enjoyed the automation portion of the software. The templates are easy to create and automatically pull the information from the contact and matter sections that we need.

Cons

Under Matter, instead of editing the whole section, it would be nice if I could hoover over the field I only need to update.

I also wish I could highlight text in the matter or notes section.

I create multiple matters under one client and some of the information in the fields is always the same. It would be nice if I could select an option so any time I create a new matter for that client, the information in the matter auto fills for any new case going forward.

Alternatives Considered

Clio, Smokeball, Tabs3 and CosmoLex

Reasons for Choosing PracticePanther Legal Software

Had to upgrade every so often and had to log onto our server to use. With PracticePanther, I log in from anywhere.

Switched From

Tabs3

Reasons for Switching to PracticePanther Legal Software

Price and ease of use
Bryan G.
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 29/12/2021

Just add clients for instant law practice management as easy as adding water to instant ramen

Practice Panther makes it easy to track time from any web browser or mobile device. Client information is easily located using the well implemented search box on every page. We are confident our data is secure and accessible, because we can export copies of our data anytime we want.

Pros

Dead simple instant deployment, and intuitive features that require little to no training.

Cons

All clients are organized as an individual person, who might be associated with a company, but to use all of the features, you need to designate an individual as the client. Invoicing by e-mail, credit card payments, and e-mail tracking don't work well when you try to make a company a client without an individual's contact information.

Alternatives Considered

Clio and Zola Suite

Reasons for Choosing PracticePanther Legal Software

Cost, simplicity, and flexibility. The combination of Amicus and PC Law trying to sync the data created frequent issues, particularly with PC Law using the CTREE flat file database that corrupted often and required advanced tech support to fix.

Reasons for Switching to PracticePanther Legal Software

Simple and intuitive features that didn't lock us into a proprietary system for file storage or e-mail management.
Jeff P.
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 7/6/2019

Terrible practice management software

When you sign up, you'll get an invitation to a live webinar two weeks out. Totally unhelpful for someone trying to get up and running.

I have been using PracticePanther for about one month, and I'm already considering changing to another PMS. The money I spent on PracticePanther is a sunk cost. I really think I should just cut my losses because if I don't, I'll end up spending a lot of time trying to manage and work around the software. I really don't feel like it's saving me any time at all. I would probably be better off with T-sheets, Quickbooks, and Law Pay only.

Pros

Clients can pay online.
I honestly can't think of anything else to say.

Cons

Where do I start?

The time keeping function is terrible. You cannot edit start and stop times. You cannot start and stop multiple timers in the mobile app. The software auto-saves frequently, and when it does, it moves the cursor in the entry to the end of the text. This is annoying. You cannot start a timer and then add the client-matter without causing the time to round up.

The syncing with G Suite is bad. The software will not sync with all the fields in Google Contacts, and the "custom fields" in PracticePanther do not sync into Google Contacts. This results in a lot of duplicate data entry, which is what I was trying to void with practice management software. The software does not sync will with Google Drive well at all either. Apparently, you can't have any folders in Google Drive with the same name. For example, Client_01\general and Client_02\general would result in an error and none of your Google Drive documents will be visible in PracticePanther.

The software billing feature is terrible. First, you cannot have multiple companies or entities tied to the same individual. Thus, if you have a contact who owns multiple businesses that are clients, you will not be able to list all those businesses under the client's name. To make matters worse, you can only email invoices to individuals who are listed under the company. I had to create multiple dummy contacts called "Accounts Payable" just so that I could email my clients their invoices.

I ran out of space.

Response from PracticePanther Legal Software

Hi Jeff,

Thank you so much for taking the time to join our team on a training call, and for discussing the features and functionalities you would like to see incorporated into the software on our follow up call. As mentioned, some of the functionalities, specifically regarding Google, are limited by our integration partners. However, we will, of course, update you if any of the discussed functionalities change at any point.

We are constantly working on improving our user experience and your comments and feedback are greatly appreciated. Thanks again for your time, please feel free to reach out to us if there is anything we can help you with.

Replied 24/6/2019
David D.
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/11/2021

PracticePanther has helped keep my firm organized and grow

Pros

PracticePanther has helped keep my firm organized. We handle a large number of cases and we needed software that could help us manage them all, stay on top of tasks, and store information efficiently. PracticePanther has also been key in allowing for rapid growth in my practice.

My favorite feature is the payment plans through PantherPayments. My collections are significantly higher than some of my colleagues and it helped simplify this process. We can easily set up payment plans that automatically pull funds from a credit card or bank account which means I don't have to spend a ton of time chasing clients for money that I could be spending on their case.

Cons

I started out practicing solo and quickly grew to more staff. Every firm has growing pains, so I was initially worried about acclimating new staff to PracticePanther. Thankfully, those hesitations were put at bay and we've been able to use the platform with ease.

Alternatives Considered

Clio

Reasons for Switching to PracticePanther Legal Software

I researched several different software options, such as Clio, before making my final decision. I found that PracticePanther provides all of the same features as Clio and more, but at half the price. No other software in PracticePanther’s price range is anywhere near as robust.

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