QuickBooks eCommerce

Pros

Overall: It is user friendly. I definitely recommend QuickBooks to small businesses.

Pros: With QuickBooks, accountings task are simple, for it has weekly and monthly report templates. With QuickBooks, you can add a variety of additional features through plugins which you can access at a small fee.

Cons

Cons: I once experienced some customization error, that took time to be resolved. However, I suggest they should create more options in the customizable templates in that users can or change the name of their invoices if an error occurs.

Pros

I like how easy it is to use and to understand. Does its job well, exactly as it should. The order entry portion runs easily, fits in with the actual world, and needs little training. The inventory management component makes managing inventories easier and gives us all the data we need to do so. Improved integration. The dashboard's user interface and navigation have been improved. Numerous reports that can be modified Projects, salaries, and other add-ons and interfaces are all supported. Contact information and transaction forms are very detailed.

Cons

I did find the software installation process to be a little bit of a drawback. I needed assistance installing the software because it was a little difficult for me to do it. In addition, a strong internet connection was necessary for the process, and the location I was in had limited connectivity, making this component a little difficult. But once it was all done it'll be all good and easy to use until the end. The struggle in the beginning is worth it for its most helpful uses.

Pros

the support team includes valuable members who provide helpful assistance.
the software's interface is easy to navigate.

Cons

System crashes, try to make the setup more user-friendly.

Pros

The software has some decent functionality in the inventory syncing between sales channels and purchase orders, product creation. But this would be a pretty expensive option for just inventory syncing.

Cons

Where to start... The back end reporting is the worst I have ever come across in any system. You cant run any type of clear order reporting, my accountants (two different ones) had to manually look at each order to reconcile payments for their wholesale module because there is no proper order reporting. When you ask TradeGecko about any gaps in reporting or any other lack of functionality they ask you to 'submit a feature request'. I submitted 11 of them over 1 year and have not heard back on any of them. Toerh negatives: You can not enter in any custom shipping amounts in the system. You can not enter in a ship to address when creating a new order for any drop ship orders, you have to go in a create a whole new customer in a different section of the system then go back into the order just to use a 1 time shipping address. You can't print or even export your inventory count reconciliation report... I have to take screenshots and then paste to excel just so I can have a report to investigate from... and these are just a few of the major gaps with this system. The support is worse that the gaps, there is no one to call you can only email them and it often takes weeks before you get a response and often the only response you get is to 'submit a feature request'. Save your money but more importantly save you time and look for another option.

Alternatives Considered

Reasons for Switching to QuickBooks eCommerce

Pros

I really like that it's easy to share information with accountants. I also like how powerful the inventory management feature is.. this really makes it easy for me to track incoming and outgoing inventory. This allows me to efficiently be able to calculate in dollars how much inventory left in a day and how much inventory was received in a day.

Cons

I just wish they would allow more users with each plan. It's fine when used by small businesses but when you get into global businesses we really need to be able to add more users per plan.