About QuickBooks eCommerce

QuickBooks Commerce is a powerful cloud-based inventory and order management software for modern online businesses. Seamless integration across all major e-commerce platforms ensures that product listings, orders, and data stay up-to-date. Create purchase orders, backorders, stock takes and adjustments, plus easily track pack sizes, batches, and expiry dates. Email quotes and send customers a link to invoices with credit card payments built right in. QuickBooks Commerce also includes detailed reports, customer insights and forecasts to track and predict business performance. In addition, the mobile app shows a quick glance at business data and makes it easy to create and manage orders, monitor inventory, and contact customers and suppliers.
QuickBooks eCommerce Software - QuickBooks Commerce add-on apps
QuickBooks eCommerce Software - QuickBooks Commerce sales order
QuickBooks eCommerce Software - QuickBooks Commerce sales dashboard
QuickBooks eCommerce Software - QuickBooks Commerce product list
QuickBooks eCommerce Software - QuickBooks Commerce add-on apps - thumbnail
QuickBooks eCommerce Software - QuickBooks Commerce sales order - thumbnail
QuickBooks eCommerce Software - QuickBooks Commerce sales dashboard - thumbnail
QuickBooks eCommerce Software - QuickBooks Commerce product list - thumbnail

QuickBooks eCommerce pricing

QuickBooks eCommerce does not have a free version and does not offer a free trial. QuickBooks eCommerce paid version starts at US$39.00/month.

Starting Price:
US$39.00/month
Free Version:
No
Free trial:
No

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QuickBooks eCommerce Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.4
Customer Support
4.4
5 reviews of 567 View all reviews
Silas
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
3
Customer Support
3

5
Reviewed on 5/8/2022

Complete tools for inventory and order management

Pros

It has 'great integration with some ecommerce platforms. Making the company's financial management easier

Cons

Despite being very complete, I believe that this makes it difficult at first, as I was lost on how to use QuickBooks correctly

Ifeanyichukwu
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 22/1/2023

Quickbooks has some flaws but it is still the best for small businesses

I love Quickbook so very much because it helps my business a lot

Pros

Though the short comings of quickbooks it is still the best for small businesses

Cons

Quickbooks are the best for small businesses but it's flaws keep on tarnishing it's reputation

david
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
1

3
Reviewed on 19/5/2020

Its generally good, but has some big shortcomings

No phone numbers to speak to anyone on the normal plans. Email support meant that 50% of problems were solved. Support emails go to a generic desk, so its difficult to continue a conversation with the same person. Or for one person to take control of a problem and help solve it.

Pros

Live updating of bundle quantities to our shopify store is very good
The sync speed to shopify is good
The usability of the software is good
It can handle multiple currencies well

Cons

The actual core of the product - keeping track of inventory is not as robust as it needs to be.
We have had many problems of bad syncing with shopify and xero. My opinion is tradegecko is the weak link. Sales are fine. Returns edits and exchanges are bad. So your stock numbers are out. If you edit an order in shopify at all - then tradegecko will not update. So your stock numbers are out.

We also had problems where we made stock takes in tradegecko and they would not sync to xero. Support by email is very cumbersome.

The second unforgivable problem is that you cannot report on consumption of SKU's if they are sold within a BOM. Tradegecko admit this is bad for an inventory management solution. They pass the buck to a program called inventory-planner which is actually excellent.

You cannot plan incoming stock dates on a per product basis. Only on a per purchase order basis. So you end up reverting to excel for part shipment planning. It is not easy to export a whole order book for a single supplier and manage multiple invoming batches.

Alternatives Considered

Cin7 Omni

Reasons for Switching to QuickBooks eCommerce

Ease of use. We are likley changing to Netsuite.
Ahmad
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 29/12/2022

Notwithstanding

Pros

notwithstanding, they leave off that they channel postings by 'Upheld.' This suggests the things are kept in the particular solicitation offered - starting with the most vital bidder. Various stages could present upheld postings by adding a couple to the most elevated mark of a properly situated results page organized by the standard study - not making the _entire_ results page just advancements. Also, they use dull guides to increase click-throughs to paid postings by making the principal posting join - which opens more nuances on non-upheld postings - go clearly to your site. Since most of the time the client was endeavoring to click more nuances (read your overviews), they will ceaselessly skip, returning to Capterra to tap the right "See nuances" interface taking everything into account - with your monetary advancement plan two or three bucks lighter.

Cons

They convey motivator connections, and surveys composed and distributed by clicking a connection procure the commentator a gift voucher. (It doesn't make any difference on the off chance that the survey is positive or negative). There are many recorded occurrences of commentators composing surveys subsequent to following a connection and Capterra neglecting to respect their own cycle. It appears to be a piece unexpected that a site that says "believe us" would carry on that way.Assuming analysts should be "deceived" into composing surveys, it brings up issues about the authenticity of what is on the site.

Andrew
  • Industry: Sporting Goods
  • Review Source
Value for Money
4
Features
0
Ease of Use
3
Customer Support
3

4
Reviewed on 22/7/2015

Trade Gecko works well and is getting better everyday

From the time I started working with Trade Gecko, they have made a lot of efforts to improve their system. My business is 65 years old, at first I got the feeling that the developers knew nothing about proper business practices. Although it took some time, their customer service reps have finally figured out that I know what I'm talking about.

I tested many different inventory companies before settling with Trade Gecko. TradeGecko was the best option.

Pros

Mostly anything can be done through csv.
Supports multiple price lists (selling and cost)
Supports multiple currencies
Able to sync with multiple sales channels
Able to sync different price lists to different sales channels (initial setup has to be done by TG to get this to work)
ie you can have Wholesale and retail websites with different prices and manage it from TG
Syncs sales and PO's with QBO Canada

Cons

For $200 per month, I would like to have phone support, not just email support.
If I want to make changes in bulk, I have to download the entire database, make changes to the bulk SKU's and then re-upload it. Working with the entire database in csv is very dangerous and has caused problems for me. I would like to see them improve this feature.
Only allows one supplier per item.
Most tasks are easy to do and learn. For advanced users, there are several little hidden features / obstacles that were difficult to figure-out, and left me wondering why didn't they tell me.

There are a few limitations that I have to work around and live with, but I believe with time TG will fix them. For example, you cannot input your own landed cost. You have to use their built in system that calculates landed cost from the PO. This is a huge headache; not all costs associated with a PO are payable to the supplier ie Transport, Duty, Broker Fees, Graphic Artist, etc.

Response from Intuit

Dear Andrew,

Thanks for the great review! We are glad that you chose TradeGecko out of the many options available. We are always looking to improve the system, and will definitely be sure to pass the feedback on. Have a great day!

Regards,
Alicia
TradeGecko

Replied 24/7/2015

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