DealerCenter

4.9
Overall rating
Reviews

4.9
Overall rating
Reviews

About DealerCenter

DealerCenter is a cloud-based dealer management system designed to help small to large businesses manage processes related to accounting, customer relationships, auctions, inventory, digital marketing and more. The centralized platform allows users to integrate the system with various accounting applications, simplifying receiving and submission of credit applications and lender decisions. Features of DealerCenter include deal management, electronic licensing, e-contracts and forms, lead management, email/SMS campaigns, call recording, automated messaging and more. It comes with Android and iOS mobile applications, which enable users to handle license scanning, customer check-ins and check-outs, appointments and alert notifications. Additionally, businesses can create customizable dashboards per requirements to gain insight into operations across all levels. DealerCenter facilitates integration with several third-party dealer websites and applications such as QuickBooks, Experian, Equifax, Carfax, TransUnion, Kelley Blue Book, AutoCheck, NADA, Black Book, Manheim, Craiglist and more. Pricing is available through monthly subscriptions.
DealerCenter Software - DealerCenter contract and forms screenshot
DealerCenter Software - DealerCenter dashboard and reporting screenshot
DealerCenter Software - DealerCenter campaign management screenshot
DealerCenter Software - DealerCenter email messages screenshot
DealerCenter Software - DealerCenter deals overview screenshot
DealerCenter video
DealerCenter Software - DealerCenter contract and forms screenshot - thumbnail
DealerCenter Software - DealerCenter dashboard and reporting screenshot - thumbnail
DealerCenter Software - DealerCenter campaign management screenshot - thumbnail
DealerCenter Software - DealerCenter email messages screenshot - thumbnail
DealerCenter Software - DealerCenter deals overview screenshot - thumbnail

DealerCenter pricing

DealerCenter does not have a free version but does offer a free trial. DealerCenter paid version starts at US$79.00/month.

Starting Price:
US$79.00/month
Free Version:
No
Free trial:
Yes

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Browse DealerCenter Reviews

1,477 of 1,477 reviews
Sort by:
Vladyslav
Vladyslav
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2023

Great CRM to work in!

Overall the experience is great so far! Hopefully it will develop with the time and will show a good level of development in the future, especially from the User Interface Perspective.

Pros

The Interface, UI and UX looks smooth and all on point.
The possibility of doing and seeing pretty much everything regarding the lead history and the details of communication with him as well.
I pretty like fonts and the main page where you can pin your dealers dashboard!

Cons

Sometimes the load speeds with the VPN set up for USA server is dropping pretty significantly and you have to wait around 4 to 5 secs to see the actual window you are pressing at the moment and which you are actually trying to access.
I feel like the customer information sometimes is not located in the places I want it to see. For example, the ZIP code and the customers location is located in the "Credit App" section for some reason, which I couldn't find when I first launched this CRM.

Earl
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/11/2024

DEALER CENTER BANG FOR THE BUCK

Very happy .. used it for 18 years..bang for buck. Can not beat it. Even small franchise dealers use it.

Pros

Cloud based. One source DMS and BDC.. integration abilty

Cons

To many changes. Eventually you get use to the changes.. all for a better experience

Fred
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/1/2025

DealerCenter - All in One for Dealership Management

Pros

I love that DealerCenter has everything you need to run a business in one place, from marketing to inventory management. I have switched over my SEO and Website from Cars4Sale recently, so far I am impressed!

Cons

No complaints whatsoever, my rep is very responsive!!

JOSH
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
2
Customer Support
5

3
Reviewed on 27/11/2024

DECENT FOR THE MONEY BUT THERE ARE BETTER OPTIONS

Pros

ROBUST SYSTEM FOR THE PRICE. EASY INTEGRATIONS.

Cons

IT'S UPDATED REGULARLY AND THINGS CHANGE TO MAKE IT "BETTER" BUT IT'S LESS AND LESS USER FRIENDLY. IT GETS MORE BUGS IN IT AND OPERATES SLOWER. AS THEY TRY TO IMPROVE IT, THE USABILITY AND FUNCTIONALITY DECREASES

Alternatives Considered

Dealertrack DMS

Reasons for Choosing DealerCenter

LIKED THE FEATURES AND FUNCTIONALITY OF DEALERCENTER ORIGINALLY BUT IT'S ABSOLUTELY GONE DOWNHILL OVER THE LAST YEAR OR SO

Switched From

Frazer

Reasons for Switching to DealerCenter

PRICE WAS MUCH MORE AFFORDABLE FOR THE FEATURES AVAILABLE

Response from Nowcom Corporation

Thank you for sharing your feedback. We sincerely apologize for the challenges you've faced and for any frustration this has caused. Providing timely and effective support is our priority, and we’re committed to resolving this matter promptly. Please don't hesitate to reach out to your account representative so we can address your concerns directly and ensure you receive the assistance you need. We value your business and are here to help!

Replied 4/12/2024
Alisa
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/12/2024

No other has come closer

My overall experience was hassle-free. And very convenient for all my needs.

Pros

Easy access to all portals. Love how easy it is to find all my clients and the way it adds information.

Cons

Sometimes the system glitches. Sometimes I cannot see the Experian credit reports or the status of clients is not accurate.p

Alternatives Considered

Dealertrack DMS

Reasons for Switching to DealerCenter

Easier to understand and all in one feeling while using this CRM.
Steve
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/11/2024

Easy to use interface

I've used DC for over two years and I've been very satisfied with my experience.

Pros

great service, and easy to use interface. Very tool... especially with it being mobile friendly and via the easy to use app.

Cons

Overseas tech support can be a little challenging at times... yet usually it works out fine.

Marlene
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

DealerCenter Review

Our experience with DealerCenter has been great! Very easy to get set up and very friendly, knowledgeable staff

Pros

All of the staff I've dealt with has been very kind and professional. It has been very easy to get all of our data migrated and our account set up

Cons

Some of the features take a little bit to figure out.

Alternatives Considered

Dealertrack DMS, Carsforsale.com and AutoRaptor CRM

Reasons for Choosing DealerCenter

DealerCenter is more inclusive and overall saves our dealership money

Switched From

Frazer

Reasons for Switching to DealerCenter

It is more inclusive, puts all of our leads, sales, bhph, marketing, etc in one place and costs less
JEFFREY
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
3
Customer Support
2

3
Reviewed on 27/11/2024

It is what it is

It is a love hate relationship. If there was Less "enhancing" it would be a lot easier to use

Pros

It is fairly simple to use except the constant updates

Cons

Constant changing of platform. Finding it has changed about every 2 months

Alternatives Considered

Dealertrack DMS

Reasons for Switching to DealerCenter

I really don't know. I have been as of late looking to switch to another DMS

Response from Nowcom Corporation

Thank you for sharing your feedback. We sincerely apologize for the challenges you've faced and for any frustration this has caused. Providing timely and effective support is our priority, and we’re committed to resolving this matter promptly. Please don't hesitate to reach out to your account representative so we can address your concerns directly and ensure you receive the assistance you need. We value your business and are here to help!

Replied 4/12/2024
Chris
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 27/11/2024

F&I manager

good i have been using it for many many years

Pros

Easy of use, it is simple to use and always available

Cons

required fields, changing the password so often better off using a authenticator

Alternatives Considered

IDMS

Reasons for Switching to DealerCenter

lack of quality product available for our needs
Alex
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2024

Business Manager (PHDS #0717)

Amazing, everyone is hands on as a team and they do everything possible to make sure we have everything needed to keep moving forward

Pros

Everything is easily accessed when submitting credit applications

Cons

The only thing I would say I like least about DealerCenter is the fact that they didn’t have actually underwriters sending me the approvals from the banks.

Edward
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/9/2024

Efficient tool for managing and tracking inventory movement across various dealers and...

Its one-stop platform to enhance efficiency and boost the overall business performance.

Pros

The key features that has been lifesaving in our dealership management is that, it enables dealers to place new orders and that orders are processed accurately. Invoice generation once the order is completed helps us to start tracking the order status from shipping to delivery. Best part being the comprehensive reports on dealer performance and revenue analytics for data driven decision making. DealerCenter is a hub for all deals management.

Cons

Working with DealerCenter is quite satisfying. I have every reasons to rate it five stars because it has delivered the best.

Aaron
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 27/11/2024

Good all arounder

Positive. Helpful software that organizes deals.

Pros

ability to easily run autochecks. Run appraisals, get valuations. As a wholesaler software it checks some boxes.

Cons

messy UI on the home screen. Needs to be simplified. Dont need to see that much on the main screen.

ISABEL
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

OWNER OF THE DEALERSHIP

MY EXPERIENCE WITH DEALER CENTER HAS BEEN EXCELLENT

Pros

It was much easier to process a deal and get funded

Cons

I DO NOT HAVE ANY COMPLAINTS AT ALL WITH DEALER CENTER

Angel
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

The Most helpful and user-friendly programming application for selling cars.

Pros

It is a user-friendly interface, that allows multiple screens to be open at once and I was able to toggle back and forth between my clients. I like being able to set tasks and reminders that also link to my cellular device.

Cons

I cannot set multiple appointments for the same time frame.

Roger
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 28/11/2024

Fix login issues, please

It's very useful for KBB Values and AutoCheck History Reports.

Pros

KBB and AutoCheck are the only features we use at this time and they are great.

Cons

Having to constantly log in again and the App login issues

Paige
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 27/11/2024

High Class Auto Sales and Leasing

It has been pretty good over the past 2 years. They are responsive to any questions I have and I can get a hold of them when needed.

Pros

It is easy to use and you can teach yourself how to use the site.

Cons

The inventory list doesn't pop up when I log in

jason
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 27/11/2024

Gold Member

Pros

All customer information in one spot with credit apps

Cons

lots of clicking to navigate around and not all information is easy to locate.

Mayra
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

Tricky Upgrades

Good Experience easier to navigate.Have work with other marketing companies.

Pros

It has a lot a tools it gets a little tricky. The new upgrades are a must .But glad that I can call and they can always assist.

Cons

Honestly the upgrades but once you get use to it it's okay.

ARIADNA
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/6/2024

DealerCenter is Awesome!!

Pros

We use Dealer Center as our DMS and we absolutely love it. We have integrated it with different systems and our website. I also want to give a special mention to our representative [sensitive content hidden]. She has been extremely helpful and responsive whenever we have needed assistance. Thank you so much! We highly recommend it.

Cons

It can be a little pricy if you add a big amount of products.

Liz
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

Very Happy

We are very happy with the product in general.

Pros

Very user friendly and Support is always helpful.

Cons

Help screens are a little tricky to navigate.

Frankie
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/11/2024

finance mgr

experience was very good and easy input information

Pros

very easy to rehash your deal and finding process was the best

Cons

the fees were too much and interest rates were too high

Shana
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

Great company

It's been great. Would do it again in a heartbeat.

Pros

Ease of use. Simplified customer service. Overall good experience.

Cons

N/A-Nothing bad to say about the service.

LORI
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/6/2024

DEALER CENTER IS A LIFE SAVER

Pros

WE ARE PART OF THE CDK SHUTDOWN, AND WITHOUT DEALER CENTER, WE WOULD NOT BE FUNCTIONING AS WELL.... IT HAS DECREASED THE TIME IN FI WITH THE CUSTOMERS AS WE ARE ABLE TO PRINT FORMS INSTEAD OF HANDWRITING. [sensitive content hidden] IS MY WESTLAKE REP AND GAVE ME THE HEADS UP. WE CONTACTED NATALIE ALMANZA. I CANNOT EXPRESS THE GRATITUDE WE HAVE AT [sensitive content hidden] HARD WORK AND DEDICATION... SHE HAS SPENT HOURS ON THE PHONE WITH ME PROGRAMMING ALL 4 OF MY STORES AND ALSO TOOK THE TIME TO CALL EACH STORE AND MAKE SURE THEY UNDERSTOOD THE SYSTEM. WITHOUT NATALIE, HONESTLY, I FEEL WE WOULD HAVE BEEN LOST.
CUDO'S TO YOUR TEAM FOR STEPPING UP AND OFFERING HELP DURING SUCH A TRAGIC EVENT... YOU ARE KEEPING US ALIVE AND WE ARE IN YOUR DEBT!

Cons

AT THIS POINT, THERE ARE NO DOWNSIDES BECAUSE WE ARE ABLE TO TYPE DEALS.

Jorge
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
2
Customer Support
1

1
Reviewed on 8/11/2024

Dealer center sukcs

Very bad experience I suppose to sign in for a $70 monthly and was paying $260 a month without do anything because I have my provider I was waiting to sign in to Westlake and charge me a lot every month I cancelled the service

Pros

Nothing , Lies charge a lot of money without consent be careful with the person who works there only lying

Cons

It is a mess, change of the persons every day I spoke to [sensitive content hidden] she signed me in and 2 or 3 days after nobody knows her

Response from Nowcom Corporation

Thank you for sharing your feedback. We sincerely apologize for the challenges you've faced and for any frustration this has caused. Providing timely and effective support is our priority, and we’re committed to resolving this matter promptly. Please don't hesitate to reach out to your account representative so we can address your concerns directly and ensure you receive the assistance you need. We value your business and are here to help!

Replied 4/12/2024
Erica
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

Kizzee brothers auto

Wonderful and the person I spoke with was nice. He explained everything in detail and broke it down to my understanding so I think this is where I’m gonna go with Dealer center.

Pros

Everything thing was explained perfectly and the layout is amazing

Cons

Nothing there’s nothing bad I can say about it. Everything was great and very much explained

Alexis
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 27/11/2024

Why dealer center?

Costumer support amazing overall a satisfactory experience

Pros

What is amazing about dealercenter is that it has so much to offer. They have successfully integrated everything you need to help you rin your dealer smoothly. What I personally love the most is the website integration the templates are amazing and it's very simple for anyone looking for a website

Cons

Althought they are amazing with their products I feel like their prices could be a little lower.

Sam
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
1
Customer Support
4

2
Reviewed on 12/9/2024

A Great, Big Monster of a Software Package

It offers "entry impact," by including everything one could request, but much of that is only good for the initial "wow" effect when finding new buyers for the software, on the practical side, it is much less "wow" & more "ow."
After a few days of logging onto the system to become oriented w/ navigation, it becomes a burden to determine which tool or icon to select & ultimately, I find myself fatigued attempting to figure out more "stuff" just to accomplish the basics.

Pros

Dealercenter included practically every category of use a dealership could need.

Cons

The software is unnecessarily complicated & even intimidating when simply attempting to make sense of it- offering a MUCH simpler version w/ needed items for a small/average dealership would be much more effective.
Also, every additional functionality required additional payments along w/ additional software support to implement, plus it made an already overly busy interface even more convoluted.
The programmers (who give themselves fancy names like "architect" or "engineer") likely pat themselves on the back for all that they have come up w/, but only they & other IT people actually like their product, they should attempt to sell for once & perhaps it would dawn on them that the rest of us aren't impressed w/ fancier, glorified calculators. The objective of the software has gotten lost in the weeds of complexity.

Milena
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/11/2024

Best DM around for the price

Excellent, I've tried other DMs and they don't compare, in my opinion. As I've helped many independent dealers open their dealerships, I always set them up with Dealer Center.

Pros

It's user-friendly, has a beautiful interface, and it is quite powerful. It's also flexible where you can add products useful to you as you need them, which keeps the pricing very competitive. It constantly has improvements that makes things better and better each time.

Cons

That it logs you off very randomly, and has a few kinks here and there when there are new updates.

Bria
  • Industry: Business Supplies & Equipment
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/8/2024

The most trusted dealer management system on the market.

Dealer center helps in creating custom dashboards and reports to know every aspect of the performance of your dealership. An amazing software indeed.

Pros

It puts it's users in command of all our customer activity and internet lead management process. With automation, alerts and built-in communication with SMS and emails. Helps it's users to create an online shopping experience which their customers are expecting. Safe and secure software which helps us analyze customer data and marketing.

Cons

Its a bit difficult for new employees to work with.

Curtis
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

Great DMS and CRM software

Great experience so far so good Cost Is very inexpensive compared to other competitors

Pros

Great utilization of product choices easy access to their selections

Cons

nothing to report at this time The only thing I would suggest is a better line of communication to reps.

Joe
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/10/2024

Dealer Center is great for everyone

Nearly 10 years of usage says enough. Very easy even with the mobile app

Pros

I have been using DealerCenter for years. It is all in one for everything i need. Cash deals, By Here pay Here, banks, marketing, inventory management, website, etc etc. [sensitive content hidden] helped me with the Facebook posting tool and was very helpful!

Cons

It can be pricey as you grow but you have to spend money to prevent losing a lot more

Ali
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/10/2024

Facebook Marketplace tool is integrated

Very easy and not always trying to sell me something

Pros

The usage and ease is one spot for everything i need for my business. Helping me boost my google standing and use social media. [sensitive content hidden] helped me a lot with switching from V12 for Facebook posting as well

Cons

Lots to learn but overall not so bad. Requires a few calls and everything is sold individually so it can rack up

Alternatives Considered

Frazer

Reasons for Switching to DealerCenter

The technology and all in one for everything made it easier to track all of my business stuff
Derek
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

Amazing product

Been using DealerCenter for years at various dealerships and have always had a great experience with it

Pros

The ability to pull credit while your putting the customer in the system

Cons

Havnt found one yet. So far everything seems to great.

Rick
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

Multi efficient

Excellent because it allows all necessary info in one website from vehicle history to lender processing and funding

Pros

Accessibility and very diversified in uses

Cons

nothing all aspects of information about a vehicle or processing an application is present

Catherine
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 27/11/2024

cat flannery dealer center

it is fine overall. The thing that is the most time consuming is finding the current window im in because it opens so many

Pros

Integration with other platforms and or finance sources

Cons

that it opens a new tab every time you click on a new tab within dealercenter

Response from Nowcom Corporation

Thank you for sharing your feedback. We sincerely apologize for the challenges you've faced and for any frustration this has caused. Providing timely and effective support is our priority, and we’re committed to resolving this matter promptly. Please don't hesitate to reach out to your account representative so we can address your concerns directly and ensure you receive the assistance you need. We value your business and are here to help!

Replied 4/12/2024
BRANDON
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
5

4
Reviewed on 6/12/2024

LOVE TO HELP

I WOULD GIVE IT A SEVEN OUT OF TEN. SOME THINGS COULD BE BETTER.

Pros

HOW EVERYTHING IS AT YOUR FINGERTIPS....

Cons

THAT IT DONT ALWAYS SEND APP TO BANKS AND SOMETIMES HARD TO NAVIGATE BACK TO WHERE YOU WAS. NEED A SAVE TAP SO I CAN SAVE THE PREVIOUS DEAL WAS WORKING ON WHEN I SWITCH CARS.

Alex
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 27/11/2024

Dealercenter Review

Overall I haven’t had many issues with dealercenter and could recommend.

Pros

I feel that the best part of Dealercenter is the ease of use.

Cons

I feel the my least favorite part about dealercenter is trying to find old deals can sometimes be challenging.

Thor
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 27/11/2024

My Dealer Center overview

There is a learning curve needed but once that is over with I found it to be helpful;

Pros

It comprehensive ability to do all manner of things a dealership needs

Cons

Navigation is sometimes not clear. I ended up using the help[ a lot

Tony
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

Great Dealer Manager System for ease of use

DealerCenter has been a game-changer for our dealership. It has streamlined operations, improved our customer management, and saved us countless hours of manual work. The platform’s ability to centralize everything we need in one place is invaluable. What stands out the most is their dedication to customer support—they truly care about their users’ success.

Whether you're a small dealership or a larger operation, DealerCenter is a reliable and efficient tool that will elevate your business. Highly recommended!

Pros

DealerCenter is incredibly intuitive, even for those who are new to dealership management software. The layout is clean, and navigation is straightforward.The platform offers everything you need—inventory management, customer relationship tools, deal structuring, and credit application processing. It's a one-stop-shop that simplifies operations.

Cons

While the basic functions are easy to use, some advanced tools require a bit of time to learn. However, DealerCenter provides excellent training resources to help.

Darko
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/11/2024

Best DMS out there!

Huge fan. They make it simple for any experience level to use comfortably.

Pros

The simplicity. It allows the dealer to focus on buying and selling. DC keeps everything organized for you.

Cons

Honestly, nothing. DC is the best out there.

Raymond
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

Car guy review

I have no problems with DealerCenter I strictly use it for work

Pros

That you upload a vehicle & it’s there immediately for everyone to see

Cons

Certain you can’t do on your phone through the app where you mandatory need a desktop which is not convenient

Daniel
  • Industry: Automotive
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
3

4
Reviewed on 27/11/2024

What it does, it does well. I wish it did more

Initially it was a necessity for financing partners. I was also told initially it would be under $20 a month and I’ve been getting billed $99 a month upon looking into this review.

Pros

Presentation and ease of login. Also the ability to move/change vehicles across deals

Cons

It’s not useful for a service station as far as I can tell. I wish it had more functions for servicing vehicles and bookkeeping for such

Alternatives Considered

Carsforsale.com

Reasons for Switching to DealerCenter

Financing partners required it for partnership
Mohamed
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/6/2024

DealerCenter the DMS you need

Great experience overall I enjoy using it

Pros

Great and easy to use nice looking platform helps me get work done

Cons

The cost is a bit high but it does offer a lot

Ange
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 27/11/2024

Seamless plateform

Great experience, easy to operate, invaluable asset to my business.

Pros

Great plataform, seamless processes easy and quick to navigate.

Cons

"Outstanding titles window" need improvement, wont always update registrations uploaded all the time.

Henry
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

My Best Honest truth

I like it because it makes my new business easier with inventories, sales and expenses updates

Pros

So professional and extremely efficient in response

Cons

Is a lot to learn on it. Lol... But as a new user and beginner. Am doing my possible to learn and understand all the features on it.

Oswaldo
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/11/2024

Ozzie review

i been using it for 5 years, the very first time i use it it took me 1 day to get familiar with the process.

Pros

The program is very easy to use, i am very satisfied with it.

Cons

not found anything i dislike, been using it for 5 years.

GEORGE
  • Industry: Libraries
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/11/2024

EASY TO USE IF YOUR NOT TECH SAVY

10/10 THE NEW UPDATES BECOME LESS USER FRIENDLY

Pros

EASY TO USE ALL AROUND, YOU CAN NAVIGATE EASY ITS A BEST ONE FOR USING WITH WESTLAKE

Cons

THE NEW UPDATES BECOME LESS USER FRIENDLY

jenny
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

dealercenter

When we signed up, it was very educational. The reps were very helpful

Pros

The ease of processing deals and the website integration, along with the customer service.

Cons

Quite a few glitches happen. Things seem to update and change often

Rachel
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

Easy to Use!!!

Great! Easy to use and friendly staff. Easy to add new lenders.

Pros

Easy to use and excellent customer service.

Cons

Cost of additional features. I wish more options were provided.

Carolina
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2024

Positive experience

my overall experience with DealerCenter has been really good. I would recommend the company, and in fact, we still use some of their services.

Pros

Customer service is great and really makes them stand out from other companies.

Cons

website designs/ development services, which isn't very customizable.

1,477 reviews

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