--- description: Review of WEX Field Service Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: WEX Field Service Management | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Mobile Credit Card Processing Software](/directory/4759/mobile-credit-card-processing-software/software) > [WEX Field Service Management](/software/83811/payzerware-field-service) # WEX Field Service Management Canonical: https://www.softwareadvice.ie/software/83811/payzerware-field-service Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/83811/payzerware-field-service?page=2) > WEX Field Service Management is a cloud-based field service management solution which assists contracting firms with technician scheduling and dispatch. Its key features include invoicing, call management, ePayments and reminders. The application comes with a customer relationship management (CRM) module which helps managers track technicians in real-time and send location updates to clients. Supervisors can use the solution to monitor maintenance plan sales and manage recurring payments. Additionally, it enables crew members to capture equipment data and maintain customer records. WEX FSM integrates with the third-party accounting platform QuickBooks. Accountants can use the system to calculate daily labor costs, accept payments and view transactions in real-time. The solution comes with a mobile application for Android and iOS. It is available on a monthly subscription and support is provided via phone and email. > > Verdict: Rated **4.6/5** by 63 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 63 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Wex - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: WEX FSM offers multiple plans depending on your business goals. Our Payments plan is great if you are simply looking for a seamless way to collect payments. The Enterprise and Unlimited plans are positioned to help streamline your day-to-day operations so you can focus on doing what you do best. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Bid Management - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management - Commercial - Communication Management - Compliance Management - Contact Database - Contract/License Management - Contractor Database - Contractor Management - Credit Card Management ## Integrations (3 total) - Azuga Fleet - Profit Rhino - QuickBooks Online ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Mobile Credit Card Processing Software](https://www.softwareadvice.ie/directory/4759/mobile-credit-card-processing-software/software) ## Related Categories - [Mobile Credit Card Processing Software](https://www.softwareadvice.ie/directory/4759/mobile-credit-card-processing-software/software) - [Service Dispatch Software](https://www.softwareadvice.ie/directory/411/service-dispatch/software) - [Roofing Software](https://www.softwareadvice.ie/directory/67/roofing-siding-contractor-software/software) - [Solar Software](https://www.softwareadvice.ie/directory/3865/solar/software) - [Concrete Cost Estimating Software](https://www.softwareadvice.ie/directory/53/concrete-masonry-software/software) ## Alternatives 1. [Square Payments](https://www.softwareadvice.ie/software/374157/square-payments) — 4.7/5 (2672 reviews) 2. [GCPay](https://www.softwareadvice.ie/software/196612/gcpay) — 4.7/5 (484 reviews) 3. [Stax](https://www.softwareadvice.ie/software/390708/stax) — 4.0/5 (117 reviews) 4. [QuickBooks Enterprise](https://www.softwareadvice.ie/software/49801/qb-enterprise) — 4.5/5 (20613 reviews) 5. [FieldPulse](https://www.softwareadvice.ie/software/109782/fieldpulse) — 4.6/5 (411 reviews) ## Reviews ### "All-in-one business management software- "Payzerware"" — 5.0/5 > **Suresh** | *21 December 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: All-in-one business management software Payzerware is a very famous software among the industry. It's feature like dispatching, invoicing, and payment processing in one place has significantly cut down the administrative "double-entry." It has an ability to offer instant financing to customers . > > **Cons**: The mobile app can feel a bit clunky and slow when syncing in areas with poor cellular service, which can be frustrating for technicians in the field. Also, the initial learning curve for the QuickBooks integration was steeper than expected; it took a few calls with support to get the mapping exactly right so our accounting didn't get messy. > > It has been a very positive transition for our team. While no software is perfect, Payzerware has definitely streamlined our daily operations and improved our cash flow. It’s a reliable tool that keeps the office and the field technicians on the same page. ----- ### "Perfect migration from wintac to payzerware" — 5.0/5 > **Scott** | *19 January 2021* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The product is very easy to learn. It had everything we needed and than some. The data migration went perfect. The entire payzerware team has been there every step of the way and very helpful. The online quick books syncs perfectly. > > **Cons**: The Profit Rino flat rate add on package is not near as robust as the program offered from Profit Rhino itself. > > The on boarding experience has been great. Very friendly knowledgeable people always willing to help with anything ----- ### "Good Software, But Unfair Contract Practices" — 1.0/5 > **Steven** | *17 August 2025* | Business Supplies & Equipment | Recommendation rating: 0.0/10 > > **Pros**: Payzerware combines scheduling, dispatch, CRM, invoicing, payment processing, and QuickBooks integration—all in a unified platform. It handles everything from appointment management to job dispatch and payments. > > **Cons**: A common frustration among users is that Payzerware has raised subscription fees during the middle of an active contract. This unexpected cost increase can put businesses in a difficult financial position, especially when budgeting based on an agreed contract price. > > Despite having five months remaining on my contract, the company arbitrarily raised my monthly fee by 62%. This is a clear breach of good faith in contract performance. When I called to dispute this, two separate employees admitted that numerous customers are upset about these increases and further stated that supervisors refuse to speak to anyone. On two separate occasions, I formally requested to escalate this issue to upper management. No calls were ever returned. Instead, I was told dismissively that “it’s in the fine print that they can raise prices anytime they want within a contract.” This statement not only highlights the company’s exploitative contract language but also its willingness to use it against customers mid-term without accountability. Equally troubling, my assigned CSR representative never contacted me regarding this major change. When questioned about this lack of basic communication, an employee laughed and stated: “we don’t have the manpower for that.” Such conduct is not only unprofessional but disrespectful. This company has effectively created a situation where customers are trapped in contracts, subjected to arbitrary price hikes, denied access to management, and mocked when seeking resolution. This behavior is not consistent with fair business practices and warrants BBB review. ----- ### "Payzerware Platform" — 5.0/5 > **Marcus** | *18 December 2025* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: The payments side, including swift transaction processing, reliable posting of money transfers, clear status updates, and built-in security all help with the cash flow and reduces errors. > > **Cons**: Sometimes we had trouble with QuickBooks syncing — especially with multiple company files — and occasional system bugs or connectivity issues arose. > > Overall, business workflows benefit from cloud and mobile access. It is a great value for the price. It's an all in one platform handling handle payments, dispatch, scheduling, and CRM. ----- ### "Managing my service contractor clients in a better way." — 5.0/5 > **William** | *19 December 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: I prefer to take contractors through live job boards and immediate payment options; it is easy to understand why their existing combination of apps is slowing them down. > > **Cons**: I do not like how heavy it can be to explain each and every module during one particular demo, and that some smaller shops feel overwhelmed with all the possibilities initially. > > It has simplified the process of demonstrating to the customers of the home-service that all their work, payments, and customer information can reside in a single place rather than in different tools. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/83811/payzerware-field-service?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/83811/payzerware-field-service) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data