About DrChrono
DrChrono pricing
DrChrono does not have a free version but does offer a free trial.
Alternatives to DrChrono
DrChrono Reviews
Feature rating
- Used Daily for 2+ years
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Review Source
Save thousands in upfront expenses.
I saved thousands of dollars in upfront expenses from other EHR companies and then pay update fees every year.
Pros
They keep current payers at the monthly price they started at when tasing the priced for new customers. I have been with and using DrChrono for about 6 years now. They are always improving. It is a nice system that can be used multi-disciplinary. I am a chiropractor an I used it with a a medical Nurse Practitioner. What initially appealed to me is there was no multi thousand dollar up front software like a lot of other EHR companies want to charge you, along with yearly upgrade fees. None of that here so you start off saving thousands.
Cons
The Price keeps raising every year, for new accounts. Customer service sinks and there is no direct phone number to call to have the issue solved right away, you have to email them and wait for them to get back to you.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
The ultimate software partner for your Mac computer office!
Patients save me time and charting by communicating through the onpatient portal.
I can run reports and have an immediate idea of what symptoms and frequency my patients are presenting and develop educational materials that support those diagnosis.
I stay on top of my day by way of daily schedule emailed to me every morning.
Pros
Seamless integration with my MacBook, iMac and iPhone.
Fast, knowledgeable support.
The unlimited ability to customize for my sole practitioner non-force chiropractic practice.
Easy to understand video tutorials which answer most questions without having to contact support.
Robust, integrated systems, such as the ability to provide credit card processing.
Knowing that drchrono is a leader and partner with Apple Health.
Cons
I get frustrated when I am on a learning curve with a new part of the software. But that's my problem!
- Industry: Mental Health Care
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Happy with our decision
Overall, Dr. Chrono has been a great value for the price. We are very pleased with the decision.
Pros
provider documentation. streamlined, looks good, customizable.
Cons
Would like it if my medical assistant could pin prescriptions ahead of time for me (the provider) to sign. That would free up time.
Alternatives Considered
CharmHealthReasons for Choosing DrChrono
Unhappy with the workflow / price of Athena. Poor customer service as well.Switched From
AthenaReasons for Switching to DrChrono
unhappy with their EPCS set up- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Worst EHR. SCAM. Your patients data will be taken into hostage
Stay away from them.
Dr. Chrono is Worst possible EHR in many ways. Below is actual part of Email they sent to us regarding data transfer.
Hi Dr.
The last invoice to be paid to finish the contract came out on Aug. 7, you won't be charged going forward.
Here are the options for getting your data out of DrChrono:
OPTION 1
Maintain read-only access to your existing DrChrono account. This will allow you to still log in any time, any where and access your patient information. This option only requires you to sign an annual read-only access agreement with DrChrono for a small fee of $50 per month. This can be paid out monthly or you can prepay and not have to worry about the bill for another year.
OPTION 2
Use DrChrono’s manual export features. With this option, you are able to export a zip C-CDA file of your patient list. You can also export your patient demographics as a .csv file. For clinical notes and uploaded documents, you will need to export individually from within each patient’s file. There is no fee for this option but you will only have your 30 day notice window to complete your own export. Here are some support articles that provide more information about the manual export features:
Pros
User interface loos pretty and enticing. That is all. Nothing else.
Cons
Extremely buggy and slow. ICD and CPT codes does not accept synonyms. It only accepts exact wording of used in original CPT and ICD-10 code. I had to use google all the time to find appropriate codes to put in the charts. Takes double the time. Billing is horrendous. No way to track if payment is received and processed. When more than thousands of payments are hanging, it becomes impossible to track anymore. Finally I had to decide to stop using and give up tracking the account receivable and give up insurance payment all together for many months. It was worth to give up months of work than further loosing and not being able to collect anymore. Lessons learned in hard way.
Finally, when I moved to different EHR after using Dr.Chrono for 4 years, they refused to transfer patient data. Instead, they told us to manually open and download individual items from patient charts or pay them $50 per month for read only version. The new EHR company contacted them to work through, they refused all the cooperation. One year later, I still did not receive any patient data. I complained to Better Business Bureau. I am taking legal action against them now.
They will take patients information as hostage. STAY AWAY. These are scammers.
- Industry: Mental Health Care
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Product is "Good", Service is "Outstanding"
Dr C is excellent for our practice, easy to customize templates and support is always fast and effective.
Pros
Easy to implement, great support, ease of use
Cons
Some of the features don't really function as well as advertised
Reasons for Switching to DrChrono
I had experience with Dr C from a previous job and chose to stick with itResponse from DrChrono
Thank you for the kind words and helpful feedback!
