About EngageBay
EngageBay pricing
EngageBay has a free version and offers a free trial. EngageBay paid version starts at US$14.99/month.
Alternatives to EngageBay
EngageBay Reviews
Feature rating
- Industry: Telecommunications
- Company size: 5,001-10,000 Employees
- Used Daily for 1+ year
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Review Source
Complete package for marketing tool
Pros
We received a complete software package consisting of at least forty diverse modules, which would have cost thousands of bucks. Due to this software, we have ended a profusion of subscriptions. We contacted support with a simple message and got a response nearly immediately.
Cons
It costs a lot of money to buy more email space. Suppose there was a way to lower the cost of sending emails. Arranging a batch job to perform a sequence or automation at a predetermined time and day
- Industry: Medical Devices
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Great Value and Service
Pros
It's developer-friendly - important when you want to customise something like a contact form or email.
It's very easy to navigate and figure out.
Support is great - very fast and helpful.
It does so much for such a reasonable cost compared to competitors.
Very stable and reliable.
Cons
Some features are a little rough around the edges - reporting, for example. It would be great to see their reporting capabilities improved. At the moment I rely on exporting raw csv data and transforming that data before I can report on it.
Reasons for Choosing EngageBay
It did far more than Mailchimp for a similar price.Switched From
MailchimpReasons for Switching to EngageBay
Price, but also the initial experience of using their free account - which has a lot of features.- Industry: Construction
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Ok for small businesses, but doesn't have all the features we would like
Generally, we've not had a bad experience, but it hasn't been great either. The customer service is very good, you get quick answers to questions using the chat function, and they are very helpful behind the scenes. And the software is enough for what we need right now, but I think we'll outgrow it within a year, which will be frustrating! We're 4 months in and have had to upgrade twice, which gets expensive when it's for multiple users.
Pros
The contacts page is very good. The information is easy to enter, filter and search. Overall I'm very pleased with this section of Engagebay. Also, the social suite is great, we use it to post to various sites on a regular basis and it's easy to use.
Cons
The call log page, because we don't make the calls through Engagebay, is very limited. It shows very little data and you can't sort or filter it at all. Disappointing.
Also, the reports are very basic, you get some pretty graphs but you can't drill into the information for more details at all. So its usefulness is limited.
- Industry: Marketing & Advertising
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Engagebay has been a great solution for us
Engagebay has been great, especially the customer support.
Pros
Engagebay is far less expensive than Hubspot, but with most (if not all) the important features. This was very important for us as a small business. We use so many of the CRM functions, from creating marketing funnels, to email automations, tagging, tracking, appointment setting with our sales team, and many others.
Cons
There are parts that are slightly clunky (like email sequences), but nothing too bad.
Alternatives Considered
HubSpot Marketing HubReasons for Choosing EngageBay
Keap is more expensive with less features. Most importantly Keap does not let you add tracking pixels to landing pages for anything other than Google and Facebook.Switched From
KeapReasons for Switching to EngageBay
Engagebay is far more budget friendly, which is important for our startup.- Industry: Recreational Facilities & Services
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Easy to you
Great support!
Pros
Compare to other products Enagabay is easy to use. You have all you need in one platform
Cons
Shortcuts for canned responses would be great feature to add on..
