About Deputy

Deputy is a cloud-based human resource management (HRM) solution that provides employee management and scheduling functionalities. Deputy's rostering application can calculate overtime and provide capabilities to schedule staff. If a team member cancels their shift, managers can send a shift request to their next available staff member and fill the shift’s space. In addition to time/attendance and scheduling, Deputy incorporates other features that include a communication platform that creates a way to generate announcements in a single space for all employees. Deputy also supports integration with several payroll platforms on the market and offers performance management functionalities to the users. Support is provided via phone, employee guides, and other online resources.
What is Deputy?

Deputy is an all-in-one workforce management solution that simplifies employee scheduling, timesheet management, and workplace communication.


How do you use Deputy?

New users create a Deputy account online and configure settings for business locations, areas, and staff. A web-based interface is used to create employee schedules, manage time/attendance, and more. Deputy can integrate with external systems or timesheets can be exported to payroll.


Who uses Deputy?

Deputy is used by HR managers and employees in businesses of all sizes across many industries, such as healthcare, hospitality, education, and many others.


How much does Deputy cost?

Deputy offers a free starter plan for businesses with 100 employee shifts per month. Their premium plan, which covers unlimited shifts per month, is $4.50 per user and billed monthly. Custom pricing is available for enterprises with more than 250 employees.


Does Deputy have an app?

Yes, Deputy has two mobile apps, an employee scheduling app for managers and a time clock app that allows employees to clock in/out using facial recognition. Both apps are compatible with iOS and Android devices.


Deputy Software - 1
Deputy Software - Create new shift structures instantly, drag & drop existing schedules, or use auto-scheduling to create optimized, legally compliant schedules with a single click. Notify employees about their schedules and changes via email, SMS, or push notifications.
Deputy Software - Make it simple for employees to clock in and out from any device, with geolocation capture and facial recognition. Streamline timesheets and attendance records, seamlessly export to payroll.
Deputy Software - Build a connected business: Deputy integrates with your Point of Sale, HR & Payroll Providers.
Deputy Software - 5
Deputy video
Deputy Software - 1 - thumbnail
Deputy Software - Create new shift structures instantly, drag & drop existing schedules, or use auto-scheduling to create optimized, legally compliant schedules with a single click. Notify employees about their schedules and changes via email, SMS, or push notifications. - thumbnail
Deputy Software - Make it simple for employees to clock in and out from any device, with geolocation capture and facial recognition. Streamline timesheets and attendance records, seamlessly export to payroll. - thumbnail
Deputy Software - Build a connected business: Deputy integrates with your Point of Sale, HR & Payroll Providers. - thumbnail
Deputy Software - 5 - thumbnail

Deputy pricing

Deputy has a free version and offers a free trial. Deputy paid version starts at £2.50/month.

Starting Price:
£2.50/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Deputy

Deputy Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.5
Customer Support
4.6
5 reviews of 714 View all reviews
Glenda
Glenda
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 28/10/2016

Excellent & Easy to Use Time Management System

Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.

Pros

The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.

Cons

The Android app doesn't provide as many features as the IPhone app.

Jessica
Jessica
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 7/2/2023

Deputy solves scheduling and timesheet issues

As a company in a dynamic business, we use Deputy to track employee hours, breaks, meals, and vacation requests. It's convenient to set up a time. We make good use of the ability to choose from several locations as well as the News Feed. They like how simple it is to use.

Pros

User friendliness of the interface is high. It gives just enough information to make decisions, without overwhelming the reader with facts that are unrelated to the topic at hand.

Cons

The inflexibility of Deputy's design architecture means that users cannot alter the interface's appearance. It would be convenient if each user could customize their own color scheme and background image.

Julie
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
1

3
Reviewed on 18/1/2022

Worst customer support ever

Pros

It is easy to schedule, roster available on smart phone and has a time clock system so employee work hours can be tracked and monitored.

Cons

If a software is going to suit many businesses (as advertised) the company needs to be open to discussions with all types of businesses so that the software is adaptable. This does not happen.

The customer support is atrocious. You get a robot answering then a online chat forum. It is time consuming to interact with this forum - they waste time repeating your questions, responses are very condescending, they have no power to make any changes.
For example, I have for the last month requested that someone from the country I live in and is involved with the software design(and therefore have the ability to make changes) contact me (?telephone) I have finally been told that even if they call they will not be from within the country I live in - and therefore are just one level higher in the overseas call centre.
One frustrating example - the time clock system is an important part of any rostering system - and they have just issued a new feature where staff can clock in and out from home, without any consultation or ability to turn off this feature. While this may suit some businesses it does not suit mine and I am sure I am not alone. Unfortunately this leaves the door open for staff to be fraudulent and defeats the purpose of a clock on/clock off system.

Wende
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 5/3/2024

Company use of Deputy

It has been positive.
I am able to search history on specific employees which is beneficial in reviews.

Pros

I recently had a problem and deputy staff assisted until the problem was solved.

Cons

I felt the problem should have been easier to solve.
Additionally, I am on an annual plan and don’t think opening an archived employee to review history should could as an additional user for that month.

Howard
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
0

4
Reviewed on 13/1/2023

Incredible amount of function. Deputy is a great solution to rostering/payroll if you can...

Made my busy day easier!

Pros

Constantly updated, great user interface with lots of features.

Cons

Can be slow to load on older machines /with a slow internet connection

Alternatives Considered

Opsyte and Alvaria Workforce

Reasons for Choosing Deputy

The workforce was too basic for our needs.

Switched From

CEIPAL Workforce

Reasons for Switching to Deputy

Had the easiest-to-use interface and was easily accessible on phones /tablets /computers etc. Ran into limitation issues with other hardware.

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