About Streak

Streak is a cloud-based customer relationship management (CRM) solution that helps small to large enterprises manage projects and fundraising campaigns via Gmail. Users can automatically receive task details in the inbox and sort through messages to retrieve specific results using the search functionality. Streak lets businesses send invitation links to various organizational departments and grant permissions to specific employees. Users can utilize performance reports to gain insights into product development processes and sales operations. Additionally, it offers mobile applications for iOS and Android devices, which lets users update customer details and share critical information with team members even from remote locations. Streak comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems. It is available for free and on monthly or annual subscriptions. Support is extended via live chat and other online measures.
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Streak pricing

Streak has a free version and offers a free trial. Streak paid version starts at US$19.00/month.

Starting Price:
US$19.00/month
Free Version:
Yes
Free trial:
Yes

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Streak Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.4
Customer Support
4.3
5 reviews of 424 View all reviews
PAUL
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/12/2020

All CRM Systems should be this powerful and easy!

I will never use any other CRM system again. I have used possibly 7 or 8 in the past and Streak CRM is the best of all of them.

Pros

I love that Streak is part of my emails. You don't have to go to a seperate website and login and copy and paste things between the 2 systems. Everything is there in the same window as your Google Workspace emails.

Cons

It takes a little time to get to know the system and see how it will work for you. I see now that they more video tutorials and that has helped tremendously.

Alternatives Considered

HubSpot Marketing Hub

Reasons for Choosing Streak

I wanted an integrated solution rather than a separate system that wasn't part of my work flow.

Switched From

Agile CRM

Reasons for Switching to Streak

Price and simplicity.
CANDICE
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 9/11/2020

Excellent CRM for Gmail

Overall, I love it - I am able to organize workflow & client communications in one place and that is terrific.

Pros

I love that Streak allows me to manage directly from my Gmail inbox - I don't have to juggle multiple platforms to acheive what I need to do.

Cons

The task management does not allow for recurring tasks and it while it does a great job of keeping all communications with a client in one place, it can stil be difficult to find something specific - I wish you could search within a box that would be really helpful!

Alternatives Considered

Asana

Reasons for Choosing Streak

I wanted to reduce the number of platforms I had to keep active throughout the day to manage my workflow - being able to use my Gmail inbox is the best & is incredibly time saving.

Switched From

Asana

Reasons for Switching to Streak

Similar pricing, ease of use, highly customizable & most importantly I can manage everything from my inbox.
Kelly
  • Industry: Recreational Facilities & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
2

5
Reviewed on 1/8/2022

Streak is amazing!

Overall we love it!

Pros

We love streak for tracking our customers! We can put them into categories and add notes, attachments, emails and phone calls all in one place. We also have used it for tracking inventory, project budgets, etc. It is a great tool!

Cons

I wish it was easier to view outside of gmail. If I switch computers, that computer needs to have it downloaded on it to see it. I also wish multiple people could work on a streak account without needing to pay an expensive price for a professional account.

Ben
  • Industry: Media Production
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
3

2
Reviewed on 27/5/2022

Huge platform risk, comparatively expensive, very clunky

We try to use this as a full CRM for our Sales team. Outbound sales is a core part of our business, and Streak does a reasonably good job of this. At the original price we signed up at $39/user/month, it made sense. They've since bumped the price to $59/user/month, which is a massive increase with little noticeable improvements over the years (several 'nice to have' features have been added, but core functionality is limited).

As a Gmail plugin, the platform risk is massive. We see it as too big a risk, and will be moving away from it ASAP.

When we raised concerns about the price increase, their [SENSITIVE CONTENT] emailed (weirdly) and basically refused to acknowledge our concerns. Price increases like this are a cynical way to bump up revenue from existing loyal customers. A better alternative would have been to bump up pricing for only new added users, rather than ransoming your existing users.

Generally their support is very responsive, but they're lumped with a buggy, very 'hack-y' piece of "software".

Avoid the pain of switching platforms at a later date, and go with a fully fledged CRM from the outset.

Pros

The deep integration with Gmail is nice, but it really feels like a massive hack, rather than seamless CRM software.

Cons

Recently Streak bumped up its pricing for its most loyal users. The pricing is now as expensive, if not more expensive, than a standalone solution/fully fledged CRM.

Because it's built on Gmail as a plugin, it never works as well as you want. The import process is clunky, and it's essentially like a limited-functionality spreadsheet. It's been very buggy since the day we started using it (over 5 years ago!), and it just doesn't compare to other full-fledged CRM solutions.

As soon as we can, we'll be moving to new software.

Alternatives Considered

Pipedrive and Copper

Reasons for Switching to Streak

It was originally a simple solution for our small sales team and worked well with Gmail.
Shaahiq
  • Industry: Staffing & Recruiting
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/6/2022

Best for Email Marketing

Pros

This tool has saved me a lot of time and is the simplest one to use. We can track and time our emails as well.

Cons

The number of emails merges in a day is now reduced.

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